Reviews (100)
Met person at Home Depot she was able to get someone in my house in three days for a Tune Up. Michael S came out and was very professional and knowledgeable he made a couple of needed repairs and walked me through some options on my 15 year old HVAC system. He represented your company at a very high standard. Please send him when you can on any future visits..
Michael S. Was excellent, timely, through, and explained everything he did and why. I would highly recommend Michael S.
This company has charged us a lot of $$$ for a leaking AC unit over the last year. MW installed the expensive system and can not maintain it or repair it. Multiple technicians have been unable to resolve the issue. I would encourage any HVAC client to seek out another company for their HVAC needs
We have had the best experience with Mitch Wright plumbing. Chase was extremely helpful and knowledgeable and made selling our home such a breeze by helping us fix things that were found in the inspection report. I cannot say enough about this company, they have been wonderful! And paying for the membership has been worth every penny!
Dakota was the best. I was extremely impressed with his work ethic and his dedication to doing the best work he could do.
They stood us up on our first appointment. Said they would "put us on the schedule" for the next day. They came out and said it was too wet to do anything and that they didn't have any camera or equipment to check the pipes. Said they would have to schedule another visit. But they did take $90 for coming out! They never called to schedule a follow up. Don't waste your time or money.
Mitch Wright Plumbing, Heating, & Air provides great quality work for a reasonable price and their HVAC Technician, Dakota R., was absolutely fantastic. He was very knowledgeable and worked very hard to explain short-term and long-term repairs and weighing the costs of those repairs to prevent from paying for the same repairs over and over again. He did a terrific job on our heating repairs and I can't even tell that he was in my house as he cleaned after he left. I can't sing his praises enough. Thanks so much Mitch Wright and especially Dakota!
We used Mitch Wright as part of our Costco Lennox system install. We were delighted by all of the staff. They were super quick to get out to give us an estimate (Jeremy the sales person is GREAT!) Tina and Courtney made sure we were informed on everything concerning the financing and the appointments for install. The crew that came out (at one time we had like 9 people in our house) were all very professional and kind. After the install one of the vents that were newly installed was not working but once we called them they had someone out the same day. I would highly recommend them for anyone looking to have any heating and air work done. I look forward to working with them in the future.
Ronnie B. was awesome. After installing water heater he noticed a small leak that could have been missed. He corrected the issue and even though it was time for him to be off he took the time to show me how to shut the water off to my house should I ever need to! Thank you Ronnie B and Mitch Wright for having top notch employees!
Jeremy was very knowledgeable and helpful in quoting a new central air system on our older home. Tina was great in keeping all our communication in a timely manner as well as answering our questions. Very Personal and professional service.
I’ve come to expect a certain level of quality and professionalism from Mitch Wright’s employees and Ken (Mackenzie) didn’t disappoint. Very nice. Would recommend to anyone and everyone!
The technicians were on time, very skilled and professional with great attention to every detail while installing my water heater. They went above and beyond to make sure there wouldn't be any issues after they left. They checked everything. They were very friendly and respectful. The office staff who handle the paperwork and keeping me informed were awesome on time with everything. I couldn't have asked for any better service. I will definitely be using them again and I highly recommend them to anyone who needs their help.
Our AC unit froze over and needed repairs. Several friends and coworkers recommended Mitch Wright, and all of them spoke very highly of the company. We scheduled a visit and Michael came out for an HVAC inspection and repair quote. He was courteous and professional. He gave me several repair options to consider and all the options he provided were SUBSTANTIALLY more affordable than quotes we received from a competing HVAC company. We chose the option that was best for our family and Michael was able to schedule the repair right away. We also signed up for the club membership which is very affordable and gives our family peace of mind knowing we will be cared for all year long. We were extremely pleased with the level of professionalism from Michael and the office staff at Mitch Wright and highly recommended them for any HVAC/Plumbing needs.
This company does not know what they are doing. They had plumbers that smelt like weed install our new AC parts and the AC hasn't worked since they installed it. They are literally ignoring our calls and emails now, 3 months later. They sent 3 people to look at it and all say its working fine. They said there is nothing further they can do to fix their non working AC that clearly has a problem because it doesn't get our 250 sq ft room even cool. It'll be 88 degrees in the space and they don't think anything is wrong with the AC they installed. 88 degrees is not air conditioned! I had a different licensed hvac specialist come diagnose the problem. When I told Mitch Wright what the issue was (the coils and compresser they installed are not compatible in sizes) the manager tried sending me "proof" that they are compatible. In his "proof" he sent the wrong model number 2 times in an attempt to confuse me and discredit the person that diagnosed the true issue. After calling both manufacturing company's (for the coil and compresser) they both confirmed the parts are not certified under ahri and the warranties for the products will be void as a result. Mitch Wright refuses to acknowledge their mistakes and take responsibility for installing a unit that does not work. Do not use this company for anything!
They charged me over $12,000 for a new HVAC system. Here I am 5 years later and it's leaking refrigerant. Wanted 1.3k to find the leak, and $310 per lb of refrigerant. You have to be absolutely out of your mind to use this company. Even a few of their own techs that have helped me, have had enough of a conscience to warn me about this company. I grew up going to Mitch Wright's home to watch fireworks and play on the paddle boat. I PLAY jV football with his son Mickey...I went to his church Trinity Baptist, where he was the sound tech, his wife loved sheep competitions. My grandmother loved him but I believe she had to sheeps wool pulled over her eyes. Stay far away from this company. They will leave you high and dry PERIOD
A tech from Mitch Wright came to my home last Friday before Independence Day Holiday. He stated I needed a part and it would be at the quickest Tuesday before it came. Tuesday they called and said they could schedule me for that Thursday. I waited around home all day until I called about 3:20. The lady said she said us scheduled but would need to call me back to see exactly what was going on. At this point I’m getting irritated, I’ve been without hot water for 3 weeks and I just knew she was about to make me wait, again. She calls back and says they had been talking to the previous owner of my home and he wasn’t answering. Well I guess I wouldn’t either of I moved out of town. 🤦🏾♀️ She then says the earliest she can get me “scheduled” for someone to come take a look would be on Monday. 🙄 I asked what was the name of the part so I could see if I could get it from somewhere else. “I have no idea.” I asked her, so you was going to have someone come without the part?? “ we’ll I don’t guess so.” Long story short, I have to wait the rest of today to Monday for someone to “come back.” If I could do 0 stars I would.
DO NOT USE THEM !!! We had paid over $13,000 ++ for two new heating and ac systems, we have had problems from day one. Lots of promises but they never deliver. They were great when it came to a quote but down hill after that. We have had heating issues in the peak of winter where the heat would not work and ac issues in the peak of summer. They have come out over 9 times in the last 7 months. Larry the office manager is very rude and could care less about people. He talks down to you and does not try to accommodate any one. He told us we can live with the ac not working and 79 degrees is not bad in the peak of summer. This man should not have contact with customers. They also Installed things wrong multiple times including not having a place for us to replace the ac filter there is no filter housing available and again we were told this would be fixed and has not been. go with any other company !
Dalton visited my home to fix a number of minor plumbing issues. He was very thorough and addressed all my issues that day. He very courteous, helpful and tolerated my numerous questions! By the end of the day, I had a new friend and we shared stories about hunting, fishing and cooking.
I called Mitch Wright for an estimate on a water pressure valve. I ended up getting the water pressure valve and joining the club for even more services. Even tile remodeling in my bathroom!! Everyone has been responsive and on time. I’m glad I joined the club!
Mitch Wright came to my home to repair 2 outside faucets. The plumber Dalton was very friendly and repaired the faucets quickly and for a fair price. I will use them again and would recommend them to everyone who needs plumbing repairs.