Reviews (39)
The new Hispanic technician is very good, he makes the installations very fast and professional
Loved the job
Excellent company. Great prices. Great service. Responsive. Highly recommended.
They've replaced 2 units outside and new coil in attic. Then, couple of years later, I had the other coil replaced in attic. Shadie has been our main technician, hes always professional and infomative and thorough. He's observant about things that can become issues (frayed wiring in this case or how condensation may drip outside of the pan in extreme situations etc). I'll also say that the lady on the phone is polite and courteous. I recommend this company.
Memphis Air Care (MAC) did work done under a home warranty service in Fall 2017. Code was not followed and left my unit exposed to possible damage. MAC was called to my unit when it stopped working 2.5 years later (part under warranty) MAC did a service call and said the compressor was bad. They left me alone with no contact over a hot weekend with a newborn. They called back on Monday and said the part was under warranty and wanted $700+ in labor. Luckly a friend had came out over the weekend and looked at it, reparied it (no replacement parts) and the unit works fine. MAC didn't install a cut off, ground the unit, or update the breaker for the new unit. All of this is against Shelby Count building code. They were informed a few weeks ago and have gone silent with no return phone calls or communication. Stay far away from this company.
Memphis Air Care is a great company.The lady receptionist who answer the phone and the owner of the company were very professional from being of the work needed to the ending.The technician name was Shadie he was courtesy and was outstanding service with good quality workmanship.l ask Shadie do Shane still work there and he said yes Shane is supervisor.I told him Shane install my unit in 2016& its is still running great and Shane was very professional and a great manager of the team...I give Memphis Air Care the best rating given for any one who needs technical work for there home or business
Shadie did a fantastic job coming to my apartment, fixing and cleaning my entire ac unit. I’m very pleased with his service and would highly recommend him!
Didn’t have cool air and condenser was frozen up. The service scheduler told me to leave if off so it had time to thaw, which it was by the arrival of the technician. Awesome having the text alerts letting me know ETA. Went by the book on what to check for with problem. Starting with dirty filter, then instead of just saying that was the only issue, then systematically checked everything that could hinder performance. Checked dampers, vents, unit cleanliness and coolant levels. Explained and educated on everything as we went. Very professional and would always knock prior to re-entering house as one example. I’ll be asking for Shadie by name the next time.
Memphis Air Care has made three visits to our home (so far) due to the fact that our insurance dictates the company we use. This is the third time in about three weeks our air has been out, this time so conveniently on a weekend, when they are closed, so we’re left high and dry. Despite the fact that my fiancé outright told the technician the problem, he failed to fix the problem the first time, and he told us it was something else. Two days after the “fix” it went out again. The same technician returned and confirmed that it was indeed the issue that we pointed out to him the first time. He said he would be back the same day to fix the issue and he did not return, nor did we receive a call indicating that would be the case. After he did finally replace the fan, the AC worked for less than a week, and, surprise, it is no longer working. I would be thrilled to never interact with this company again; unfortunately we’re in a bit of a bind in that regard. If you have a choice, save yourself the hassle and find a better company.
Great experience with Memphis Air Care, and particularly with Shadie, the technician. He quickly diagnosed the issue, fixed it while educating me on what to do in the future, and helped us identify several other issues that needed to be addressed. He was prompt, professional, and in constant communication regarding our situation. Thank you!
Shadie was very nice and professional. He was very knowledgeable and explained everything. I would highly recommend him.
I was very impressed with Shadie’s attention to detail, courtesy and professionalism. He quickly identified the problems with my ac units and gave me other information and tips to reduce my heating and cooling costs.
This guys are this did a great job on June Lee Trading stores and also on 2 other stores they are friendly humans outstanding!!!!
They notified me when they were on their way and were able to resolve my issue, they will be my go to people for now and reasonable prices ! Thank you !
I had an AMAZING experience with Shadie!!! Very professional!!
Very friendly, trustworthy and professional! Highly recommend them. The technician found the problem, ordered the part right away. When the part arrived, they returned quickly to install it. A special thanks to Shadie! He noticed a couple of bolts in the ladder to our attic was loose and one missing. He replaced the missing bolt and tightened the others. Above and beyond...EXCELLENT customer care. Thank you!
I received a service call in a matter of hours technician did an outstanding job he was professional and knowledgeable highly recommend this company.
Best company in Memphis, great price and amazing staff. I would recommend them to anybody who’s looking for reliable trustworthy and honest work done.
Was there in a jiffy had us back up and running in no time. 5 star all the way.
Adam was so polite and respectful and very competent! I am very satisfied!!