Reviews (100)
We called when our air went out the owner was at my home within an hour and got it running. We had to have a new unit as our unit was old. They had it installed the next morning. All the workers were professional and did a great job. I highly recommend them.
Very reliable and excellent service. Thank you and your team for our new hvac system.
Terrific customer service. They have been available the next day every time I've called them.
I had posted a review before but don’t see it and wanted to be sure they get the recognition they deserved! I have used them a couple of times and each time I have been extremely happy. They were quick to come out, courteous, professional and very thorough. I recommend them to everyone and will continue to use them!
Great work.These guys are very professional. 5 stars are not enough 10 STARS
I got a new hot water tank. Patrick was right on time for the appointment, very easy to talk to with no pressure! They installed my new tank within a couple hours. Very nice, very professional, and trustworthy! I highly recommend!
The technician arrived on time, diagnosed the issue with the furnace, and fixed it within an hour. This is my second time using Desoto Air & Plumbing and the service was excellent both times.
Not the same company it was 5 years ago. Left a great review from using them 3 years ago and just had them out for a few things. Wanted $2950 to replace a hot water heater, $375-1650 to repair a drip in the shower faucet and $450 to put 2 new drain caps in. Then charged me $133 just to tell me all that. Completely different customer service and seem to be price gouging folks. Hot water heaters run 500-800 for the tank and they shouldn’t be charging $2k just to install. They have lost a loyal customer.
Had a water pipe bust on Christmas Eve. Went with out water for a few days through the holidays. Called Desoto Air & Plumbing and explained the pipe issue. They came out to the house within a few hours and had the problem fixed within 25 minutes. They were helpful, insightful, and did a fantastic job with the pipe replacement. I will definitely be using them again.
Our furnace went out at the worst time ever (right here at Christmas) and Desoto Air came out very quickly to check our furnace, as they had repaired it before and did a great job. They did a great job with the installation of our new furnace and were very helpful and professional. The installation crew was quick and professional and very nice young men. I definitely give them 5 stars. Thank you for getting our heat back on in our home!
DeSoto Air gave me quick service every time I called & they really know their stuff-very efficient! I recommend DeSoto Air for any maintenance, repair or installations you may have!
The repair technician Patrick, was very professional, honest, and quick to address and fix the problem.
He said my AC was too old to take Freon needed to be replaced and it would take $12,800 to replace. I got two other estimates from competitors $4500 and $5500 for replacement, so much better than 13k. They are also going to try and push financing for 28% interest for the 12,800 “this deal ends today.” The next guys put Freon in it and unclogged the condensate drain line and it works great. Wonder how many elderly people they’ve tricked with that scare tactic. Edit: Look the owner called me a joke. I am now so hurt how will I recover.
My wife and I were in desperate need of plumbing work. After three long weeks of a heavy water leak, the city finally discovered where the problem was; unfortunately a pipe break on our side. The great staff at Desoto Air were lightning fast to assess and repair the water piping going to our house. We couldn’t be more pleased to have Desoto Air help us and would absolutely call again for any HVAC or plumbing work. We thank you!!!
I called this company for my sister after she had another local company come out and try to sell her a new unit based on a bad capacitor. This company is honest and reliable. We really appreciate the professionalism
Did an awesome job on fixing our shower head leak. Would use again and recommend.
Patrick and Danny are very professional. I've had plumbing issues for several weeks and a different plumber said it couldn't be fixed. They fixed my plumbing issues within 1 hour
Great company always show up when they say they will be there. They do great work and they are all very professional. Justin and Patrick are both great guys
My wife and I were leaving town in a few days and naturally our toilet started leaking. I called many places but Desoto air & plumbing were the only ones willing and able to get to my house in such a short amount of time. Danny was very professional and courteous during his visit! I would highly recommend them to any looking for a good and honest company to fix their air & plumbing troubles!
Desoto Air always does great work for us. Fast and convenient and would recommend them for all your work.