Reviews (30)
Excellent service. Dan is always prompt when service is scheduled. It provides excellent and professional assessment of the status of the mechanisms to assure continuation of optimum performance.
I am most impressed with Gordon's Heating & Cooling. Superb professionalism from first impression to finishing the work. Customer service rep Allison is professional, detailed oriented and efficient. Owner Jim is hands on, caring and attentive. Technician Dan and his partner were respectful, polite, efficient and kind. This business deserves a reward for their utmost perfection. I am thoroughly impressed. Will come back to them for other furnace and AC needs. Thank you all
Called and they said they would be out that day, talked me into signing up for subscription. They never showed and rescheduled four times but never came out.
Quick response time, and very knowledgeable about the products. They were able to help me get my heating and cooling in order with a few simple adjustments that made all the difference.
Very impressed with how quickly they responded to my call. I called the company at 11am and they were here by 11:30. They were able to fix my problem in less than an hour, which was great because I was really pressed for time. They were also very professional and respectful of my home.
I was very happy with the service I received from this company. The AC went out and it was freezing in our house. The technicians came out as soon as possible and fixed the problem quickly. They were professional and courteous and did a great job!
I had to get my AC unit fixed and I called a few companies. Most of the other companies didn't have someone who could come out until a couple days later. This company said they could be there in an hour, so I decided to give them a call. I am glad I did because they were able to fix my AC unit in no time! The technician was friendly and professional and made sure he left the area clean after he was done.
The technician was very kind, professional, and he did an outstanding job. He did not rush but got everything done in a timely fashion. I can't tell you how happy I am with the service.
My AC unit broke down again, so I called AC Repair. They came out and did a great job. I was very pleased with the service and the reasonable price.
They are fantastic. If I ever require heating or cooling repair. They were incredibly kind and gave me a thorough explanation. I appreciate you both so much. wonderful company excellent workers.
Gordon's Heating & Cooling came out after hours and worked on my unit until the problem was solved. I called 15 minutes before closing time and they sent someone right away so I didn’t have to be without air all night. Great service and they do excellent work! Thank you Gordon's Heating & Cooling we appreciate you!
Our business called to schedule a appointment for one of our homeowners. We were giving a date and time between 12 and 3. The guy showed up and was told he didn't have the proper equipment to help us. He told me they would send someone out within 20 min. Got a call about rescheduling for 2 days down the road between noon and 3. Nobody showed up and got a call to reschedule again 2 days later between noon and 3. almost a full week and half. Finally, someone came out and was only there is assess and determine cost and part. they sent me a quote for 1,100 to reset a furnace stack and then rescheduled for next day. The Tech came out there, refused to tell the homeowner who he worked for and then turns out he did not have the proper equipment again for this job. Very frustrating and the only people you can call is a call center. you can't get a hold of any owners or managers.
There service associate, Felix arrived on time and gave me a courtesy call when he was on the way. He did a good job cleaning my AC unit and found a potential problem that he recommended to be fixed. He seemed to be very educated at what he does and also checked my blower unit in the Attic. Overall I am satisfied with the service.
I read most if not all reviews, worst to best, to see if I want to use a particular service, restaurant, etc. I decided to give Gordon's a try given the vast majority of very positive responses. I was not disappointed. We completely changed out a 45-year old furnace and air coil. The service men were on time and very conscientious. We always expect price inflation given our zip code and was pleasantly surprised with the very competitive price.
Damian serviced our A/C unit this afternoon. It was an expensive repair as the unit is in it's "golden years" and the refrigerant is quite expensive. He explained the options of a new unit as opposed to the band-aid repair. the leak is small and the repair will make it till we can replace the unit. We are new to the South and central air. Damian Explained the entire system, changed the filter, programmed our thermostat, discussed insulation, the addition of a second zone and an additional return. There was no pressure to make any immediate updates. The office staff Susan and Eve were delightful. Thank you all.
I called because I am finishing a basement and need vents and air returns installed. This company wanted to charge me a $250 service fee just to come out and give me a quote. Will never call them again.
Just had air conditioning installed into an old house. Gordon's Heating & Cooling did a fantastic job. They faced several problems due to prior work done by previous owners. They kept me well informed and worked out great solutions. Would definitely hire them again
Gordon's Heating & Cooling tech took my call quickly & set up an apt for the same day. My AC then clicked on, so I canceled the apt. The the house started to heat up, so I called them back and the tech came out within minutes. The tech was cheery, kind, proactive and personable. The AC system was then flushed and the house was cool within minutes.
A wonderful customer focused company! Technicians are also courteous, knowledgeable and helpful. They are always willing and patient to answer my questions and explain technical issues. I feel like they are a reliable expert partner in maintaining our HVAC system. Highly endorsed!
This was my first encounter with Gordon's Heating & Cooling and I look forward to regular check ups moving forward as well as using the company when I have to replace and upgrade my HVAC. My tech was friendly, knowledgeable, on time, mindful of not making a mess and was not pushing any sort of sales agenda. Great job folks!