Reviews (100)
These guys rock. They were out to my house and had the AC fixed within an hour. Fair price too. Thanks Doug and Ed, keep up the great work!
Ed and his son provided prompt, quality service. Was a huge help during a stressful time and they came in and took care of the issue and made this process simple and easy. I am also a big supporter of local business, and I highly recommend Ed’s Heating and Air.
Forget the rest! Ed’s the Best! Prompt and professional service beyond expectations. It’s just hard to find service like this today!
Ed and his team are phenomenal. Great family owned business. They work hard and get the job done no matter the weather conditions. They are also available to troube shoot via phone if necessary and warranty all work plus products.
I had their technician out to replace a humidistat on my system. He did a great job and was quick and efficient. The cost was exactly as quoted also. I appreciate when you call a company and the owner answers the phone.
My furnace was blowing cold air, I called Ed’s Heating & Air around 8:30 PM (well after hours) and he talked me through troubleshooting steps until the issue resolved and we had heat. He even used FaceTime so he could see my set up and provide better support. I had called other heating companies before reaching Ed’s and none of them provided phone support or assistance of any kind, some didn’t answer their phone and the house was getting cold prior to reaching Ed’s. Excellent service, experience and expertise! There are good people and exceptional businesses out there and Ed’s Heating & Air is at the top of that list.
Dec 23rd. '22 we had a heating issue in the house on a sub-zero morning and Ed came through without missing a beat by helping me troubleshoot my Bryant Heater over the phone. Why over the phone? With the crazy cold weather, he was too busy to come out in person. After I explained the model of Bryant and what I had already done to troubleshoot, without pause he easily pointed out a couple ideas that he would have tried if he could come to our house. He even asked me to call him back after my cursory troubleshooting. Sure enough. Within 5 minutes I found the blocked trap Ed described I might find. A quick call back to him and a couple more tips, I had the trap removed, cleaned and reinstalled. Tada! The furnace was working like new again. Ed could have come out and eventually charged me $200-$300 dollars for what turned out to be a relatively simple fix, but he didn't. He took the time to fix this over the phone. Serious kudos to Ed for helping on such short notice. Thank you. A Woodbury gem. He'll get my next call when the furnace acts up again.
Above and beyond! I called Ed on a Sat evening expecting to leave a message, but he not only picked up, but walked me through a pretty involved "smart thermostat" installation. He was knowledgeable with my older furnace and knew exactly how to get it up and running. I felt confident when I hit the switch to fire it back up and it's been running perfectly! I'll definitely be using Ed's Heating & Air when it's time to upgrade. Thanks, Ed!
I woke up on a Sunday Morning a few weeks ago and we had no heat. I called the large company that installed my furnace they said They said they had no one working on Sunday. I went on line and found Ed’s Heating. Ed was here in Woodbury and would be out within the hour. He showed up on time. He determined that my old furnace needed to be replaced. We agreed and scheduled the new installation in two days. The installation was completed and heat was restored. The installation was well done and it looked perfect, his price was reasonable. We had heat again!!!
Ed and his son, EJ, have been taking care of our HVAC for about 15 years, through two houses. They've repaired our heating and AC and replaced old condensers in both homes. We've been enormously impressed by their knowledge, skill and honesty. Ed has NEVER tried to sell us anything. He tells us our options and the likely outcomes of each, and we make the decision on how to proceed. We recommend him to everyone we know.
I had my ac replaced in 2021 and then had my furnace replaced in 2022 by Ed. He is always professional, knowledgeable, and honest. He actually answers his own phone and is the person who came out and replaced both items. I highly recommend him and his business.
Ed has installed both a furnace and air condition at my home. In each instance Ed treated my home like his own; he was very professional, timely, and extremely responsive. He looked out for me after the install by checking in with me on the performance of the AC/furnace and even tracking down rebates for me.
A few years ago, we arranged for Ed to replace a furnace at my elderly father-in-law's house in Woodbury. It was extremely cold at the time and Ed completed the job very quickly and at a fair price. We have since used Ed to replace both a furnace and air conditioning unit at a rental townhouse and were very pleased with his quick service and competitive pricing. Would highly recommend!
Ed was recommended to me by a friend that has known Ed for many years, when I asked my friend if he knew a good A/C and furnace guy, he immediately recommended Ed and gave me a contact phone number. Ed turned out to be an "old school" kind of guy that takes pride in doing a job right. Bottom line is, I'm very happy with my new furnace and A/C unit, and would have no problem recommending him to any friend or family member.
Repeat customer here for Ed! Called Ed back and he installed a new AC unit for us! All good, I'll keep calling Ed - you should too! Original review: My first call to Ed was to quote a new furnace. I got 3 quotes for a new furnace and chose Ed because he is a no nonsense just the facts kind of guy. He didn't push a larger furnace that would have cost more. Ed is professional and friendly, I am confident in my choice. Give him a call, you'll be glad you did!
Thank you Ed! I had an absolutely wonderful experience with Ed this morning. He was professional, prompt, informative and helpful above and beyond.
Our A/c stopped working on Thursday evening and EJ came Friday morning. He was very kind and explained what had happened and what the fix was. We agreed on a price and air was blowing cold within another 30 min. Thank you!
Ed's Heating & Air is great! Both Sr. and Jr. have helped me out at different times. Quick, honest, reasonable, all you could ask for. Give them a call, they'll have you sorted out in no time.
👍🏻👍🏻LIFE SAVER! ! We had a furnace problem, the heating wasn’t working. And Ed was such a pleasure, he instructed us over the phone in process of fixing our problem. And it turned out to be a simplest task for us to handle!! Ed gave us very reasonable price estimate if he had to come to our house personally to fix the problem. He even educated us about things to do in the future to avoid like problems. And now we don’t have to freeze at night. 🔥😌 — Extra story —————————————————- I’ve called several other “Heating and Cooling” services/companies before I reach Ed. Most of them tried to rip us off: their strategy is to come to our house and do a diagnose, which will cost us about $100 ~ $225 plus repair service fees. Some were charging $195/per hour and some were lower. They all refuse to provide an estimate of their service. (Mmhmm. Nope.) Ed is WONDERFUL! 👍🏻 I would definitely go to Ed again if we ever have any other issues with our furnace. (Or anything else as long as it falls under his expertise :)
Overall the service was good but a little disappointing that we paid $100 trip charge even though we live in Woodbury which is same city as business plus $100/hr to look for problem to no avail. He did eliminate many basic possibilities, determined we had weak airflow, and gave us notice that the next items to review would be more extensive in time and cost. Thus we stopped at that point since our unit is old. It looks like another provider would have only charged us $98 for initial trip and one hour review. Ed did work quickly so I did not have a problem with the $100/hr rate. Dec 2021 Update: Called 5 different HVAC contractors and Ed was the only one who would give me a price estimate over the phone which I greatly appreciate. Even telling other contractors exactly what the issue was they refused to quote anything only stating they would give me a quote onsite. Props to Ed. Have updated my stars to 4 and will likely try him again.