Reviews (100)
Great guy. He’s so friendly and really know what he should do to get a job done quickly with the right way and precisely. Thanks a lot Michael.
Jerry was great to work with. Did a good job of explaining and demonstrating what was wrong and what the various options would cost. He did a great job! Bob Thompson 7-6-23
Called and someone actually answered and started the new customer process. I was turned over to dispatch who promptly sent out a technician. The technician arrived within 2 hours. I was blown away at the level of expertise and knowledge of the technician. He did a great job in a timely manner and thoroughly explained what went wrong and what he repaired. 10 out of 10 experience.
We scheduled our appointment for later on the day. Greg arrive early and was very professional. He answered all our questions and concerns. HVAC systems are not cheap but we understood all our options and accepted their quote.
Luke did a wonderful job. He missed no detail and he's extremely customer-centric! Should I ever need service again, please send Luke. Hats off to you Homeworks for having Luke on your team. Homeownership is not easy but it's nice when you receive prompt, reasonable and friendly service. I am definitely glad I googled you all and referred Homeworks to my mother and sister. Our house went from a heat swamp to a cooler in less than 30 minutes of Luke addressing the issue.
Had a great experience. Had a AC tune up. Great price. Jared was great at his job, and vary thorough. After his inspection and tune up. Went through each item with me when done. Gave me all my options and prices. Did not pressure me to make any quick decisions . Great personality and knowledgeable at his job. I will definitely use them again and tell others.
Great experience, start to finish. Great responsiveness and even better quality! I would highly recommend.
Professional, courteous and knowledgeable, but expensive. I think their pricing should be much more competitive. The quality of service is good.
Dustin is very skilled. Took on a tough job with confidence. Made me feel secure about the outcome and then followed through with excellent work. Very personable to boot.
Beware that they may or may not get to you in their appointment time. They were late for mine but they did call and tell me there were running late. It was , however, at the end of the 3-hour window. Mine was 7:30am to 10:30am. Once here , hey explained things well. I still haven't gotten my field report with pictures, so don't count on that. Their prices are ok, and the tech and salesman were both nice and professional.
If you live in the south metro area, look elsewhere for services. The prices for this company are very HIGH. The charge to replace an exterior faucet spigot is $549. Hessian plumbing charges $198 for the same work. Their BBB rating is low, citing overpricing often. You'll see other Google reviews here that indicate severe overpricing. Skip this company and call Hessian, Champion, or other local plumbers.
They are always so professional when they come out. Had mini splits installed and then had a couple problems and they came out right away to fix it. Always clean and neat. Grateful for Stephen and team!
Michael was very professional, to the point and didn't waste time trying to upsell products I may not have needed. He worked fast and efficiently, and took the time to explain simple things about water heaters I never knew about that are vital to its longevity. In and out in about 2-2.5 hours, top notch service at high speeds. If only all professionals were as good. 👍
Be very careful if using this company. Always get a second opinion and a second bid. It appears that their techs are somehow compensated on selling additional services or products. I requested an inspection of the hvac as it was 6 years old and had not been serviced. I was quoted over $3,000 for cleaning and maintenance services. Homeworks also quoted $1,500 for surge protectors for my furnace. That seemed excessive. After I told the tech I would think about it he finished up and left. After that my air conditioner was not working. I called another company and they determined that no power was going to the hvac system as a wire had been unplugged. Oversight or on purpose? Not sure but suspicious. They new company performed all necessary cleaning and maintenance for $275.00. I was very happy with their work. I did have some plumbing work performed by Homeworks which I was satisfied with however I did not get a second bid which looking back on it I should have done. 6-19-23 As a followup I'd like to state that the concern was not the tech's communication of options and that we did not establish a resolution. I would again reinforce that everyone get a second opinion and or quote before committing to services.
When our air conditioning went out, I was very grateful that HomeWorks could send someone out same day. However, the experience quickly soured as soon as I told them I didn’t want to jump into their quoted $1700 repair. They specified in their quote that they couldn’t guarantee that the suggested work would fix the AC, and it could need further repairs/complete replacement. Given the high price, I said I was happy to pay the diagnostic fee and I would call them back after getting quotes and talking to my partner. Instead of leaving, they called their supervisor who proceeded to essentially bully me. The phone call went on for an uncomfortably long time, despite my persistence. Over the next week, we shopped around for a more honest service. The second company was able to fix our AC the day they came out with what they said was an $8 part. I called HomeWorks back and asked to speak to someone about what occurred and how I felt rudely pressured by the predatory supervisor, but my call was never returned. Overall, I am out the diagnostic fee and was without AC for a week as a result of their incompetence. The second company didn’t charge us anything, they felt so badly about our experience.
Brian came and did an Evaluation of what I needed as to Air Conditioner and Furnace and went over the possible choices. I'm very satisfied with his Assessment. I believe he understands my position as being Retired and on a fixed Income. Hopefully we can come to a final Price for me and move forward.
Adam did a very nice job with my new kitchen faucet. In my opinion however, HomeWorks’ service price is a bit high. But having a company schedule your service in a days notice, is very good.
Michael was great. He explained things to me on what the job would be. He gave me options and prices. Overall, working with all the people from Home Works has been very good. I'd definitely recommend them for your home projects/problems.
I am super happy of the cleaning of my HVAC system today!! I had a few estimates in the past 2 weeks and this was the best overall of the Tech., professional, and even when he came with shoe covers to the door! I really like the text with the Tech., photo so you know who to expect at your door. Thank you HomeWorks!
It shouldn't cost $1,500 to replace a garbage disposal or kitchen faucet I can't even select. That's obscene. Go with literally anyone else. The service guy was pleasant enough, I guess.