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Robin Aire Service Company

★★★★½ 4.9/5 (100 reviews)
28930 Wall St, Wixom, MI 48393 (866) 266-3125 Website
Robin Aire Service Company Robin Aire Service Company Robin Aire Service Company Robin Aire Service Company Robin Aire Service Company

Reviews (100)

R 8
R 8
★★★★★ Jan 20, 1970

Very professional and fast response!! Thank you! Nick & Leo installed new water heater, very courteous & friendly, Robin Aire will go above and beyond to make customers happy.

Shirlyne Woodley
Shirlyne Woodley
★★★★★ Jan 20, 1970

Christian was professional, on time, and responsive to all of my questions. He was always working the entire time that he was in my residence.

Jeff Weaver
Jeff Weaver
★★★★★ Jan 20, 1970

I was very impressed and pleased with Robin Aire. I got five quotes on replacing my AC and Furnace. After comparing all of the quotes, Robin Aire was clearly the best choice, providing me top rated Lennox equipment at a very competitive price. The salesman, Don Hahn, was very knowledgeable and demonstrated a high level of integrity. He was also exceptional at follow-up. During installation, the team was very professional and polite. I was impressed with the great care the took, laying drop cloths, wearing shoe covers, etc. They completed the job on schedule. And they thoroughly reviewed all of the work they had done, how each system worked, and what I needed to know to maintain it. I highly recommend Robin Aire.

Danielle Leone
Danielle Leone
★☆☆☆☆ Jan 20, 1970

I had to go into work and had a family member meet the technician at my house. From the moment he called to tell me that he was on his way, he was rude and unprofessional. He gave me attitude about who was going to pay for the service and who was going to make decisions. I let him know that my delegate was authorized to make decisions and pay for the services. Also, that I could be available by phone if a big decision was needed. When the technician started the service, he was extremely rude. When asked clarifying questions, he wouldn’t answer or answered aggressively. We ended up getting a refund on our service. But, I’m extremely surprised this company received so many 5-star reviews.

Ashley Janis
Ashley Janis
★★★★★ Jan 20, 1970

Greg was very professional, courteous, and well in formed. Looking forward to working with him

D Ward
D Ward
★★★★★ Jan 20, 1970

Greg arrived on time & with one look knew exactly what needed to be done to fix our issue. He completed the work quickly & left our outdoor wiring neater - & more importantly safer - than he found it. Would definitely recommend this company & plan to have them back for a few other projects we are currently planning.

J. COOK
J. COOK
★★★★★ Jan 20, 1970

The installers were professional and careful as they worked in and out of our home installing a new furnace and ac unit on June 7. I would recommend them again to anyone.

LaTonya Tower-Trotman
LaTonya Tower-Trotman
★★★★★ Jan 20, 1970

Greg and Billy were Very professional, knowledgeable and courteous. I will definitely be using their services again and I highly recommend Robin Aire if you want the job done right.

Patricia Barzyk
Patricia Barzyk
★★★★★ Jan 20, 1970

Tech.patiently took time to answer my questions about service process and explained service plan. Also, provided me with furnace and humidifier filter numbers.

Jesse Hinds
Jesse Hinds
★★★★★ Jan 20, 1970

Mike the sales rep went above and beyond to make sure we had AC when our system went down. He personally took care of a blown fan, and charged our old system so we’d have ac until the crew could come out and update our unit.

David Leech
David Leech
★★★★★ Jan 20, 1970

Bought both furnace and air conditioner from them several years ago and they do checks twice a year. Fantastic customer service and support.would happily recommend them to anyone looking for a quality company.

Angela Cullum
Angela Cullum
★★★★★ Jan 20, 1970

Our exhaust fan in the bathroom wasn't working properly. Greg came out and was awesome as this was a small job, however he still came out and repaired it when 2 other companies would not return my call nor show up when promised. You have a customer for life! Outstanding customer service from start to finish and we will definitely be using your company for future projects!

Ally Riley
Ally Riley
★★★★★ Jan 20, 1970

About the only company that takes business seriously. Came out next day to give us a quote. Don was very knowledgeable. He got out 35 year AC going until we can get it replaced the following week. Very impressive

Lloyd Banks
Lloyd Banks
★★★★☆ Jan 20, 1970

My one and only problem was the price it was very high but the workmanship was like no other the clean up it was like they was never there!

Michelle Baird
Michelle Baird
★★★★★ Jan 20, 1970

The ac maintenance technician was on time and very kind. He is very knowledgeable of his job and maintenance skills. He did a fine and complete maintenance job on my air conditioner. Thank you Robinaire for another job well done.

Amy Reed
Amy Reed
★★★★★ Jan 20, 1970

Needed the furnace looked at after it was leaking in basement when we turned on a/c. Got same day service, arrived on time, very friendly, quick repair!

John Morath
John Morath
★★★★★ Jan 20, 1970

Jason my sales technician was very knowledgeable and even made himself available for questions on the weekend. I got 5 quotes and RobinAire after some negotiation was able to beat all their competitors. Eric from the install team was kind and efficient as well. I would recommend this companies pricing, customer service, and quality of work to all!

Corey Maylone
Corey Maylone
★☆☆☆☆ Jan 20, 1970

They wanted $80 to drive out (5miles?) and quote a broken Lennox thermostat (iComfort wifi).

P C
P C
★★★★★ Jan 20, 1970

Ian took care of the service call. A small fuse was immediately diagnosed and replaced. He was professional, thorough, courteous and explained what he did. He made sure everything worked before leaving. The heat and fan are back on and working properly. Excellent work and highly recommended. Thanks!

Robin Harn
Robin Harn
★★★★★ Jan 20, 1970

I replaced a few old light fixtures with new LED flush mounts after moving to a new condo. Out of all the contractors I reached out to, Robin Aire was the most responsive to a quote request and did a great job communicating options with sizes, dimmers, wallplates, etc. and the new installations look great. I would recommend to any homeowner looking to upgrade their lighting situation!

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