Reviews (100)
Had a great experience from start to finish with Yates Services on a complete removal and install of a new Trane heating & cooling system. Wayne was very thorough with the inspection of our old system and made recommendations that would improve airflow throughout the our home. We were having issues with uneven air flow and inconsistent temperatures in different areas of our home.. though there wasn’t much they could do to improve existing ductwork, they were able to increase the size of the air returns and suggesting raising the the furnaces off the floor for better air flow… and adding curves in ductwork to reduce restrictions on flow. Currently we are truly satisfied with the outcome, we have consistent comfort throughout the home, the Trane units seem very strong and work effortlessly as well as being very quiet. There’s no constant cycling of on & off of the system.. it’s almost that we never think about the home temperature.. it’s that consistent. Even though it was a substantial investment I feel it was well worth it.. you can spend less but I don’t think we would’ve had the same out come. Yates quote was very competitive with other Trane dealers .. but it was the details that Wayne covered that was the difference… don’t fall for the scared tac ticks the other Trane dealers used. Wayne and his professional crew were on point, on time with every aspect and detail of the install. Highly recommend. Thank-you …Yates Crew!
Recently switched from a long time Vendor that changed ownership because quality of service was not the same. Started using Yates Heating and cooling and I could not be more than pleased , efficient on the ball and knowledgeable. Very customer orientated.
Needed emergency A/C service on a weekend for my elderly mother and Wayne was the only live person to answer his phone late on a Saturday & come over early on Sunday to make sure the unit was up & running....thanks!
Dante well represented Yates Heating &Cooling, he was totally professional, well explained what he was doing regarding our cooling systems. Look forward to seeing him back to check on our heating system in September/October.
We had a new complete HVAC system installed, including a new humidifier and thermostat. Professional, knowledgeable, friendly and punctual. Recommend this company to anyone for any heating and cooling needs.
Yates Services was extremely quick to get on site and give our current AC install a diagnosis. We deemed the unit was bad, and a replacement was needed. From first call, to diagnosis, to the install of the new equipment, everything took less than 24 hours and they were extremely prompt and professional with their assistance. Would recommend anyone to chose Yates when searching for HVAC services, thanks again Yates!!
My furnace went out during an ice storm. Our house was freezing and they came out the same day and got us up and running. Highly recommend.
I called for service on my boiler at 6pm, and to my surprise they answered and had a service person out to my home in less than an hour. Dante got my boiler running for the night and was back at 9am with the part he needed. I could not ask for better service. Thank you Yates and THANK YOU Dante!
Excellent service responded quickly I will you use them in future
We had to have service on our furnace early in the morning. The tech arrived within the time frame provided. He was very professional, knowledgeable and explained the process as he went along. Our furnace is working perfectly now.
Everyone was so nice and prompt. Definitely worth the money.
Great company, very dependable!
Pleased with garage heater purchase and installation. Very quick response after I placed the order.
The Yates team did an amazing job installing our Trane air conditioner a few months back. It has worked flawlessly since the install. Their quote was competitive against my other three quotes. The service was excellent from the initial quote to the finish install. They are true professionals.
These guys are awesome!, I will definitely recommend them to everyone!!
Called Yates on Monday evening around 7:30 about a heater issue. They showed up at noon Tuesday, and the problem was fixed by 2:30. Great Job! Thx,
after hours call - very quick to arrive, friendly, professional, knowledgeable. I would definitely call them again!
Called Yates with an emergency and the tech was able to get out quickly and assess the problem and get me going!
Very nice and informative/knowledgeable, will use Yates again if I have any issues.
It's become a tradition that my heat goes out on the coldest day of the year. I woke up this morning to it being colder than 50 degrees inside while it was 3 degrees outside. The first business I called said they couldn't be here for 4 days because of Christmas. When I called Yates, they were here within the hour and got it running again. Nick was super awesome and professional. He got my heat working again quickly. I am super thankful and grateful that they were available for my emergency fix. Thank you for making sure I have heat for the holidays. I will definitely be calling you guys first when I have problems with my hvac next time.