Reviews (100)
Jim is so incredibly polite and knowledgeable! I would trust him with all of my heating-air needs! Highly highly recommended!!! Best company ever!
TLDR: AirLux is dishonest, seek a second opinion on anything they say. We moved into our house a couple years ago and the AC was very weak. We called AirLux and they sent a tech out. We paid a couple hundred bucks for a standard tune-up and a cleaning of the outdoor portion of our system. Our system died a week later. They came out again to diagnose and told us it couldn't be repaired and we needed a new AC system. We called another company for a second opinion and they were able to repair it for $80 and it has worked fine since then. All we needed was a new capacitor. We didn't contact anyone from AirLux about this. A while later an AirLux sales person started calling saying our furnace was old and probably had a gas leak and we should buy a new furnace and AC. We have several detectors around the house that never registered a leak, and the previous owners HVAC guy documented replacing the parts they said were old only a few years before this. Our new HVAC guy also confirmed there was no reason to believe we might develop a leak. The last call I received was the sales guy saying he was going to lock us out of our furnace when they came in the fall for the tune-up I'd prepaid for. I cancelled that appointment. They made a couple hundred bucks off me, but I avoided much worse by getting a second opinion. They were pushing for something around 20k to replace a system that didn't need replaced.
Nate and his AirLux team were fabulous!!! Professional. Trustworthy. I gave them a key to my house! They set the standard so high I can’t imagine anyone else even coming close. Select them for your HVAC needs. You won’t be disappointed!!!!
We decided to get ahead of winter, so we scheduled a furnace inspection. Boy I’m glad we did. Our igniter was reading way off, was cracked and one of the capacitors had been previously replaced. The tech found it was not not secured properly by the last company that serviced it, causing it to rust. The serviceman Jim was knowledgeable and tested both items in front of us and let us decide if we wanted to replace them. He also gave me the option to purchase their annual plan, which saved me money on replacing the parts. I couldn’t be happier with the company and service. From the initial call to Shawn, who scheduled my appointment to the updated on arrival time and to completion, pure professionalism! Don’t hesitate to give them a call.
Jim was very professional and provided excellent information about our system and before and after photos of the work he did. An honest and outstanding company. Thank you!
We recently had the pleasure of hiring AirLux Heating and Cooling to install a mini split HVAC system in our home, and the experience was nothing short of outstanding. From start to finish, the service provided by Nate and his team was excellent, and we would highly recommend their services to anyone in need of HVAC installation or maintenance. Nate's knowledge and expertise in the field were apparent from the moment he stepped into our home. He thoroughly assessed our cooling and heating needs and made excellent recommendations for the ideal mini split system that would suit our requirements. His attention to detail and ability to explain complex concepts in a simple manner were truly appreciated. One aspect that stood out to me was the flexibility of their service. Nate and his team were more than willing to accommodate our schedule, allowing them to work on the installation even in our absence. We were immensely grateful for their willingness to work around our availability. We would highly recommend this HVAC service to anyone in need of installation, maintenance, or repairs. Their exceptional service, coupled with their commitment to customer satisfaction, truly sets them apart. We are delighted with our new mini split system and grateful for the fantastic service we received.
Great customer service. Great quality of work!
AirLux did an amazing job! With these hot temperatures and our air not working they were able to get the job done. AirLux sent great technicians that were able to solve the problem within minutes. Thank you for being an honest business and we will continue to use AirLux for our heating and cooling repairs.
Had AC capacitor and Hard start kit put on our system. Jim was efficient, polite, and I was even impressed by the little “slippers” he put on before entering our home. He removed them to work outside, but put them back on when he came back in. Very professional!
Addison went above and beyond his essential job duties. I would recommend this company.
Awesome work done today by Jim from AirLux. Fast and at a great price. Keep it up AirLux. Happy customer with central air again.
AirLux went above and beyond for our family. At first we thought we just needed a new air conditioner but during our estimate, Nate showed us a crack in our furnace we didn’t know was there! He took the time to explain each step and what everything he spoke of meant. When it came time to get the job done, they were fast, on time (even texted when they were on their way) efficient, and kept our home clean with drop cloths covering their working area. They went beyond our expectations by even replacing our dryer vent with a hard one and good thing they did because upon removal they discovered it was nearly fully clogged! (Scary!) we are very great full for the service we received and would use them again in a heart beat.
Very professional and on time. Quality service
Very nice and knowledge. Reasonable pricing also. Highly recommend
Very professional and courteous with my nervous wife. We couldn’t have asked for a better repair man and I am very happy with the work that he did!
We are so thankful for Nate, and Addison at AirLux for getting our home safe again ! Highly recommend if you are in need of any HVAC services. We had a carbon monoxide leak and they came the next morning , diagnosed the problem and got to work quickly with a whole new system. We were back up and running the very next day. Couldn't have went any better! Thanks again guys!
Extremely knowledgeable and great workmanship. I wouldn't call another place if I had to
Jim does a great job every time he comes. I've always been satisfied with Airlux.
The technician was very knowledgeable. What other companies couldn’t figure out he seemed to figure it out fairly quick and easy.
AirLux was awesome, the technician did a great job servicing my HVAC system. I would recommend this company to any looking for a go to HVAC service and installation provider.