Reviews (43)
Got a new AC and Furnace from them, Budget friendly and Quality work
I just wanted to say how impressed I am with your service and business ethics. It is such a blessing to work with companies with honesty & integrity - like Redmon. David was our service tech. for an AC diagnostic & repair. He was very friendly, thoughtful, and informative. We were away from home during the service call but David called me and communicated everything with me thoroughly, and answered all of my questions. Thank you Redmon, David, and Buck (who has helped us in the past). May God continue to bless your company as I'm sure He has been! Jonathan & Karina Saigeon
Best heating and cooling company to work with in the greater Grand Rapids area - knowledgeable and very responsive.
Great customer service & fast response times. They did a fantastic job installing our new furnace & AC.
Very prompt about getting to your house quickly and fixing what needs to be fixed. Highly recommend.
Redmond is a reliable company for heating and a/c. They are honest and even attempt to problem solve by telephone. Thank you!
Needed to replace the humidifier filter on the furnace. Redmon had one in stock. In and out in less than 10 minutes. Great service.
I would highly recommend using Redmond Heating & Cooling. This past summer our AC went out and they did an amazing job. My prior AC was over 20 years old so it was time to get a new AC. I forgot the first tech's name that came out but he was professional and knowledgeable. I called a couple of other HVAC companies just to get an idea on price and Redmond was the best priced and it came with great service. They had the AC in stock and came out the next day to get it installed. On 01/05/23 my furnace needed a service call so I called Redmond again and they had someone out to my house within a few hours. They sent me a text on their way out and I had the pleasurer of meeting Buck who has worked with them for 20+ years. Buck was extremely helpful and knowledgeable. I would definitely recommend giving Redmond a call with any of your HVAC needs, you won't be disappointed. A++
They installed a new furnace for me. Very reasonable and a clean installation of duct and related items.
Once again I was not disappointed. Excellent workmanship
I purchased a home last year and it has a really nice Bryant HVAC system in it .After multiple attempts and struggles trying to self diagnose some codes and issues I was having . I realized it was time to call a expert . Redmon is a authorized dealer so i called them 1 st . After explaining my system and the codes the friendly person that took my call realized she needed to send a specialized tech over . The tech had a busy day already booked but because of my situation. Redmon was able to rearrange some things in there schedule and get right on the service call to my home . The tech showed up and was very professional , friendly and very knowledgeable of my Bryant system. He immediately started diagnosing and trouble shooting the codes . After a short while he was able to get right on the problem. Once he knew what was going on he explained it to me in detail and explained how it worked and what causes that part to fail over time . He fixed the problem efficiently and thoroughly inspected the rest of the system to make sure he did not miss anything. Everything works well and as if the system was new again . Being a Bryant HVAC owner . I will be using Redmon exclusively for all future HVAC needs . Thank you Redmon and thank you Luke for doing a awesome job !!
Excellent service!!
On time and ready to go. Thanks buck and team
Everyone at Redmon is friendly and ready to help, communication has always been great. I definitely recommend for any heating and cooling needs.
I will always call Redmon. They gave us a much cheaper estimate than that "funny" named company. Service calls have been timely and a fair deal. Thanks
Lost our blower motor on a Sunday morning, furnace was made in 95 so made sense to replace it over fixing it. New furnace was installed and house was warm by early Monday afternoon!!! Great prices, service and professionalism. Would recommend for any service or install need, they have great units for all different budgets and make sure to walk you through everything they do. Thanks to everyone at Redmon!!
We had a central air issue on the Saturday of Fathers Day weekend 2021. AC and furnace were both running but blowing hot air. Called a number of HVAC contractors and most didn't call back. Those that did said they were either unavailable or only serviced units that they installed. Told me to call back on Monday. Called and left a message with Redmon and Riley called back within 30 minutes and showed up, diagnosed the issue and fixed it. Incredible customer service. I cannot speak more highly of Redmon and and their tech Riley.
I had a gentleman out to give me a quote for a new furnace and adding central air. He was on time and thorough, told me to give him to the end of the next day and I would have my quote. Given that he came on a Thursday, I figured there was a possibility that I wouldn't get my quote until the next week. I waited until end of day Tuesday, still no quote, so I emailed just following up, never got a response back. I found this unprofessional. I definitely won't be recommending this company to anyone.
Excellent service, arrived on time, very personable, and left no mess! Would definitely recommend and use their service again.
Had the pleasure of working with Buck. Instead of upselling me and giving me the runaround as to why I needed this or needed that, he was very educating as to why I was having the issues that I was. I even had to call him after hours and instead of coming out and charging me for an after hours service call, he explained how to fix my issue over the phone and talked me through it. Very impressed with this company and would recommend them to anyone.