Reviews (23)
Great supply house very well stocked
Best customer service of any supply house in Grand Rapids. Guys are fast behind the counter, get you the information you need quickly. Best HVAC supply house location in Grand Rapids.
Good prices, parts in stock.
Doug and his team are the Best. Awesome service.
Quality parts and great service! Friendly and knowledgeable staff! And of course, GREAT POPCORN!
This branch is top notch and always goes the extra mile for all their customers, never have had a bad experience with this branch, if I have to I will always use the branch at Comstock Park.
I don't know what it is about comstock park JSW location but they are by far the least welcoming of all the branches. I've been to most of the branches in Michigan and they are by far the worst. Theres no hello, how can I help you. Nothing. They stand at their computers and pray you dont see them so they dont have to help you. I've met the owner of Johnstone and he is a lovely man. So to see his store in Comstock Park run the counter this way is disappointing. Service is key to a successful business.
Customer service rocks
Great service and always helpful.
Enjoy doing business with this branch, friendly atmosphere, good customer service, great management.
You can count on these guys. Best wholesale supplier in town.
Good service and great prices
Great customer service! Guys are always helpful and courteous! Plus the free popcorn is absolutely AMAZING!
Best supply house in town. Great job Doug and crew. JSN has hands down the best popcorn in town of all the supply hiuses!
BEST supply house in west Michigan. Friendly, helpful staff and GREAT popcorn. Customer for life!
Doug and his crew have always gone above and beyond to make sure we are taken care of
Bunch of good guys with a large selection of parts. Kevin and Jake at the counter are awesome.
Call to see if they sell furance filters, guy asked me if i was certified.. Then i told him sir its furance filters we do our own an have bought them from you in the past, he got an attitude i asked for his name he said no i cant have it i asked for his boss he hung up, worse serve ever, dont waste your time
AMAZING!! BEST OF CLASS! Thanks John for your assistance and willingness to help!
Same issue as last review. Needed a refrigerant scale. Was told yes over the phone. Drove 45 minutes, cant get a scale because I’m not licensed. Offered NO help in finding one. Won’t be back. Won’t recomend.