Reviews (20)
We have used Chenette since we first purchased our home -- now nearly 20 years ago. They have been to our house during every season, around at least a couple of major holidays, and any other time we have needed them. In every circumstance, they have been responsive, reliable, and courteous. Thank you, Chenette!
There are no words how disgusted I am with this company. I planned on redoing my bathroom starting with a new tub. We went through the whole project. I ordered the tub around January last year. I had to wait months for a special drain because of the shutdown. I finally got the drain and I emailed saying I got it in. Then two more calls after that with zero response. I waited 6 months before trying to find someone else and now I have had a tub for about a year sitting in my living room and no other plumber will touch my job. Absolutely disgusted that a professional would do this. And by the way he knew I wanted a soaker tub because my mom has cancer and I just wanted her to be able to soak after her chemo.
Website says appointments available and that they install and service Rheem heat pump water heaters. Called today and they aren’t taking new customers and don’t work with heat pumps at all. Move on.
Prompt, great service, nice, left place cleaned up. Have used them several times and always been good.
Great company,great service.
Shame on me for using this comedian twice. Disorganized, sloppiest plumber ever. Likes to take trips with his helper for parts at my expense. Left water flowing from pipe while at supplier. Didn't like my question, why is this job so expensive ? Tenant upstairs had no water when he left. He did come back to fix it but what an attitude. Complete rip off
Donnie helped out with fast turn-around time during a brutally cold week, with snow. Thankfully we have our Goodman Heater working again! 👍
Customer service can make or break you. Don't yell at your customers.
Excellent fair,fast, and neat service.
Chennette Plumbing was recommended to me by a local plumbing supply store as being expert in complicated heating systems (in my case, a steam boiler also running a hot water system and indirect water heater). Therese running the office was responsive, and was able to send someone the same day. They know their stuff and fixed a system that had confused another plumber. They worked quickly and charged a very reasonable price. Chennette Plumbing is a company I would gladly work with again.
I, like most people, only call a plumber when I absolutely must and for all the obvious reasons. So, yesterday was one of those times. But the plumbing contractor I've been using for the past 20 years said they had no time for my leaking sanitary pipe. They also wouldn't recommend another contractor for their longtime customer, in good standing. Fortunate for me, I called Chenette Plumbing & Heating. They were outstanding, in my opinion. They called and asked if they could come earlier than expected. Steve, the plumbing mechanic was a true professional. He didn't waste any time repairing my waste pipe and in a professional and courteous manner. Thank you Chenette Plumbing and Heating!
This business will only do business with you once you've set up an account. Called in need of furnace repair and basically was told we'd be cold until the workweek - guess I'll keep looking!
First of all, they showed up earlier than expected. Which i like. I needed a new water heater installed. The plumber disconnected the old one within minutes. He installed the new one and came across some problems With the water valves leaking. He fixed the valves and finished the job without any issues. He was professional, courteous and his attention to detail was outstanding. Thank you again. Great job.
Chenette Plumbing,put In a New Heater for Us on 10/31/18, Great Service,& Installing,On Of Best Plumbing Companies in Quincy &. South Shore,Call Them if U Ever Need Plumbing Service
These folks have been very helpful for the rental properties I manage. They will contact tenants directly to arrange service times and always do the job right. Bills are reasonable for the high quality service they provide. Great plumbers and great admin staff make my job a lot easier.
Installer of new gas furnace bailed when the furnace kept shutting off... Contacted Chennette Plumbing after friend referred them. Mr. Chennette read the installation manual and fixed the problem... They did other work at house... They are great! Thank you everyone at Chennette. Plumbing!
Do not let them sell and install a heating system, the new heater they have installed has stopped working 5 times in 2 months UNACCEPTABLE!!!
Installed new furnace for us. Very professional. They know their stuff!
I contacted Chenette Plumbing to do some emergency work while our regular plumber was on vacation. I was quite surprised when Mr. Chenette refused to do work at our property because I had questioned the necessity of COD payment from us, another Quincy company that had been here in the same location and business for 42 years. He was most rude and actually hung up on me - I was most taken aback. Not at all professional.
Had Chenette service for a leaking toilet. Dave came and fixed it, quickly, without wasting time. Did a thorough replacement of valve and tube inlet fixes. Very professional. The total charge is reasonable, below other companies. Very satisfied with the service.