Reviews (27)
Came exactly when they said they would !! He worked diligently and was able to fix problems with a fair price. Would definitely use Alpha Omega again
Prompt and completed work on time; quality of work is just ok when you’re desperate. Can’t say if price was reasonable as we needed hot water ( he installed a tankless hot water system). And my husband cleaned up after him. Nice guy though but will need to offer a lot more to get to 4 stars...
nobody should use this company if you don't want to be ripped off
My central air was not working at all due to a leak. Sam from Alpha&Omega came out on short notice, and in a timely manner to diagnose and fix the issue I had. Very professional and explained where the problem was on the A.C. and he repaired it to my satisfaction. I Will definitely call him again in the future if I have any other issues arise.
I used a different company earlier and for several months, they still couldn’t fix my heating. Sam from alpha and omega did it in less than 3 hours.
Mr Sam did an amazing and professional job. Thanks!
Great Job man! Sam completed the job on time and flawlessly. I am highly impressed. Recommended.
Excellent service . Sam was friendly , experienced and very helpful. He did a phenomenal job repairing our heating system . I recommend him to anyone
He asked for $150 to come in plus any parts. I said OK. He came for 10 mins and walked around and did not replace any parts and said, "Please pay me $195". He started with non-sense that he fixed the issue without any parts and now I owe him $195. WARNING for whoever wants to hire him, please do yourself a favor, please don't hire him. Also, read other people's reviews.
Worst service ever. The tech charged me a $150 diagnostic fee on Saturday, then came back on Monday morning to change the vent damper, which took him 5 minutes. He didnt clean the burner, I pointed out the flames were yellow, when they are supposed to be blue, he said that is normal. He charged me an additional $650 for part and labor. The part costs around $100-150. You are no longer welcomed in my home, this should be considered stealing. $500 for labor that took literally 5 minutes and no other maintenance to my furnace. Nobody should use this company if you dont want to be ripped off. NOBODY.
Thank goodness for Sam! He is honest, hard working, and will get the job done! Best rates around! Give him a call, he is your guy when you need something done accurately and in a timely manner.
Samir called and set up an appointment. Arrived promptly, corrected the problem, and checked out the system in general. Very nice man, I would call him again.
Sam of Alpha Omega responded immediately to my water heater emergency. We negotiated on a price which saved me $ based on quotes from other providers. Within a matter of hours, he ordered the water heater and installed it in a professional manner. I highly recommend him.
Sam with A/O HVAC came in a timely manner in accordance with our wishes, I will give him that, and that only. I thought the issue was one thing, he informed me it wasn't and I agreed based on expertise differences. When I told him our vents inside pushing air was not the same as it was a week prior to the issue starting, he checked everything saying it was working the way it was suppose to and it was not if the air is not pushing to the capacity when I moved in less than 1 year ago. I told him this was the issue before departing and leaving a friend in place of me. Nothing has been done for the $380 charge stating the system was working properly after describing issues and nothing being done, if we knew it would've been fixed of course we would be comfortable paying money past the $380 I don't feel comfortable paying him past the gas it took to get to my condo. Rude to my friend and fighting me when I told him the issues were not resolved over the phone.
HORRIBLE! Charged me for something he couldn’t fix. Was in my apartment 5 min or less when he knew he didn’t fix my type of AC unit still charged me full price. Never use them.
Sam was very impolite and overcharged us, $390.00 for replacing ingnitor(which he spent less than 10 minutes replacing) in our gas furnace and gave us 3 months warranty. He really has taken advantage of our ignorance about this situation and I think this is a big scam that no one should go through. The ignition kit he used after we looked it up cost only $19.49 (SSN2000 SILICONE NITRIDE UNIVERSAL IGNITER KIT) from Supco. So this man charged $370.00 for labor, less than 10 minutes job, wow!!!!!! He responded first from home advisor by calling us and gave us a choice to come in last night or next morning. We asked for the night because the house was cold, thinking maybe he could reignite it without needing the parts as we said to him. He came in last night and immediately got to know it was the ignitor which needed replacement, this was less than 5 minute troubleshooting. We already suspected that was the problem anyway, but did not know how to replace it. Even though it was said to be replaced very easily, we wanted a professional to do it. He told us our price for the night was $150.00, just for coming. We told him he did not make that known to us. He rudely threw the ignitor he has removed on the floor. He was very rude and impolite, but my husband tried to calm him down and said it's ok we should let him go ahead and replace it the next morning since he needed the part. He came this morning to replace it at 9am, in less than 10 minute he was done. Please watch out and make sure Sam specify his after hours charges to you. I do not think he should have the ability to leave us with the only two choices of fix it or pay $150.00 without fixing, without explaining any emergency charges to us prior to coming. I hope he take note of this and correct himself and work professionally and not dwell on peoples ignorance and make money! Will never, never, never hire him again!!!!
I called and asked for a quote and was cut off, told no availability for a week and hung up on.
I would recommend this company!
Amazing service. Thank you very much.. Sam has showed up just right on time. He replaced our on demand hot water and faucet. He is very professional , quick and so polite. 5 star service. I would highly recommended this company.
Highly recommend Sam at Omega Plumbing. My hot water heater sprung a huge leak and flooded the basement. I spoke to Sam and he was available within an hour. He was very professional and courteous. He replaced the water heater and disposed of the old one. Pricing was very reasonable especially for an emergency call.