Reviews (70)
I called Accurate Baker-Elman to install a new faucet for the kitchen sink, check on the under-sink valves, and unclog a kitchen sink drain. David and his colleague Austin arrived on time, worked efficiently, and got the job(s) done in less than an hour -- leaving the under sink area clean and dry. At my request, David also provided helpful info about what to look for in a new sink and dishwasher. I also appreciated the texts and emails alerting me to their imminent arrival. David also pointed out a potential issue with a corroded pipe in the basement of our condo building. It will be better to fix it before it springs a leak! I'd also like to compliment the helpful office staff at Accurate Baker-Elman -- they too provided good info on where to purchase a high quality kitchen faucet and good customer service about the timing of my appointment. I would not hesitate to work with them again or recommend them to my friends and neighbors.
I have always had excellent service with Baker Elman Their technicians are very well trained, knowledgeable and very professional. My plumber, Dave even went above and beyond to help me out today and is so greatly appreciated!
David came out to service two leaky toilets and a 100 year old faucet. Very knowledgeable, friendly, professional, and worked quickly and well through problems. Would bring him back in a heartbeat!
Frank and Zach were on time, knowledgable, and fixed both issues with the shower in under 2 hours. I had another company come before them and they could not find what was causing our shower temp to rise and fall drastically. Frank found it in 20 mins. Would highly recommend this company and specifically these two employees.
Amazing plumbers. Did an incredible job. Helped with the insurance company as well. Recommend highly!
Mike and Tyler did a great job. They listened to understand the problem and were friendly and polite. They were efficient, thorough and took care of the issue. Thank you!
Mike and Tyler were my technicians to repair the valve for my washer machine and also repair my shower. They were on time, courteous, professional and quick. The text message reminders and service tracking for Accurate Baker Elman is also so helpful along with their great customer service help!
David walked me through the whole process. He was very understanding and attentive to my needs!
The coldest day of the year and our heat goes out.....they came over really quickly and put in a new pump or whatever...but it was quick, efficient and professional...
Dave is a consummate professional—knowledgeable, and affable. My one pice toilet Kohler toilet required more skill than the typical toilet valve repair, the valve stem had to be replaced as well. Also, this is a tight spot to get into. Dave and his trainee got it done right. You can’t exceed their service and the support of Baker Elman.
After a very cold shower, we called the plumber and they came that same morning! Very responsive and professional. Dave explained the situation and replaced a circulator pump. He explained the cost in advance. Their service is exceptional! Thank you.
We’ve used these folks for decades, and today’s experience just reminded me why we do. A couple of very friendly fellows arrived on time and quickly replaced our old disposal and fixed a problem with a toilet. They explained what they were doing and why, answered questions patiently and thoroughly, left the work area spotless, and, as always, we felt lucky to have had them to call. First rate.
Very pleased with the professionalism throughout. I would highly recommend this company and fully intend to contact them about other projects.
Always a great experience. Our boiler had a leak, they quickly assessed the problem and replaced the malfunctioning parts. David was a pleasure and explained the issues and resolution.
Staff member David removed existing kitchen faucet which was corroded, and installed new faucet set. He was honest and professional, cleaned the area prior to installing the new set, and made sure to review new features. I will definitely use him for future plumbing needs!
The service they performed was simply to assess a dishwasher leak and tell me whether the dishwasher should be repaired or replaced. I was quoted $175 for the visit but then charged $275! The extra $100 was apparently for getting to my house, which is practically in walking distance from their office. Besides, when I got the quote they already had my address as I was a long time customer. Their new name is Accurate Baker Elman, though they are anything but!
I highly recommend Baker Elman. They have an incredibly responsive, professional, skilled team. They have responded very quickly to all of my emergency calls. I just got a new heating system installed by them that is top notch, and I had a wonderful experience working with them through the entire process.
Plumber was very professional and knowledgeable. He explained what the situation was. He quickly diagnosed and repaired the problem. He also looked at a kitchen faucet and advised to replace the faucet. He was courteous and efficient. Would be happy to have him for future issues. I have been using Baker Elman. For over 30 years.
Fantastic service! Friendly knowledgeable on time and outstanding overall. Will definitely recommend
David and Tyler replaced an outdoor faucet that suddenly wouldn’t shut-off. They were thorough, explained everything they did and were very helpful! I couldn’t have asked for a better team! In fact, I can’t recommend them or Baker Elman highly enough. I’ve used them a couple of times for various issues and they’re always excellent. They’re coming back next week to service our HVAC.