Reviews (100)
Zane came back after ordering a part he couldn't make it the first day but called toes if he could come the next day. They let me know they were running late and had to reschedule which is so important. My neighbor let them in and Zane installed the part.
Nick arrived promptly, thoroughly explained the tasks needed and quoted standard price. He worked efficiently and checked some other minor things I asked about. Overall he was pleasant to work with and I’m confident he fixed the problem which was a critical need- a clogged kitchen sink drain. I’m a satisfied customer.
Winters has been our go-to for plumbing & HVAC for a little over a year now and they've always been great to work with. Last year we had them install a new tankless combi boiler after our unit's original furnace died, and most recently they installed a new toilet and related parts after the old one started leaking. All of the technicians we've had so far have been great (shout out to Brian and Chase especially!) and showed clear expertise in their field, and I really appreciate how direct and down-to-earth they are when discussing options, while still being friendly and pleasant to work with. If I had to find a negative, I'd say that they do seem to be one of the more expensive options in this field, but I'm fine paying a premium to know the work is being done right and will be backed up if any issues arise.
We called Winters with an unusual issues involving pipes throughout our very old South End home. Technicians quickly identified the issue and effectively resolved the problem. Very professional. We will definitely use them again.
Our service with Maury and Winters Plumbing was prompt, professional, friendly and done in a timely manner. I scheduled a visit for a quote on various items and they were able to qoute and complete the jobs the same day. They also gave us good advice, checked existing plumbing and noted areas that we should monitor We will work with them again when we need any additional plumbing work.
Tony was professional and knowledgeable. He gave great service and explained everything before he started and before he left. I will definitely use this company again. I called on Saturday morning and they were carrying and responded to me right away.
Great group of folks. They really provided a great amount of insight pertaining to my aging Burnham steam boiler. We certainly be using them again.
After calling 5-6 other people/companies, Winters was the only group that would respond or come to my house! after the first input call, I received a callback to schedule within a couple hours and someone came to my house the next day! He was super friendly, informative and did the work that day, with honest opinions on the service I needed so I wasn’t wasting money
When our heat went out late Fri aft on a frigid day, Winters sent over 4 large space heaters to get us thru the night till Zane could come in the morning. Zane is one of the most cheerful competent repairmen we know. I think he knows our house better than we do. Thank you Zane, and Angela in the office, for taking care of us
New sump pump installed by Raphael Guzman. Work included installation plus necessary up-to-code venting. Raphael was on-time, competent and respectful. Good work! Thank you.
Such a great experience with Winters. Our furnace and water heater both failed at the same time and they were here within an hour with several options to complete the repair. Since our repair was more of an emergency they got us on the schedule the next day and the repair was done within 24 hours of our initial call!! Lifesavers. And so kind and considerate. Highly recommend.
Zane, Sean and Collin were all extremely professional and knowledgeable. From HVAC to garbage disposals, these guys got it covered. Highly recommend for anyone in the Boston
Colin S was on time, friendly, professional. He cleaned my furnace and house humidifier, replaced filters, cleared hoses. The office texted appointment reminders and Colin's ETA the day of.
Chase & Connor were both truly awesome to work with!! Not only did they fix both of our toilets, but Chase even fixed/gave me advice on a basement sewer pipe (a completely unrelated issue, but it was most appreciated nonetheless!) Furthermore, when I noticed a tiny leak on the toilet (about 2 hours after they'd left), I called the dispatcher & was told everyone had gone home for the day. 10 minutes later, they call back to say that Chase & Connor were willing to come back THAT SAME NIGHT (at about 7pm) to get rid of that leak. Overall, 10/10 for them. Will definitely hire again for any future plumbing issues!
Maury O, did a great job! Very professional. He was willing to look at the boiler even though we only scheduled an install of a new gas range. He talked us through what was happening with the boiler, and was able to fix it with a part he had in his truck. It is hard to find really good service people these days, and Winters always delivers.
Anthony was awesome: competent and super-friendly…So friendly that I told my amicable, midwestern husband that he made him look like an old grump lol. Anthony immediately identified that our issue was electrical and not plumbing-related and recommended their awesome, affiliated electrical company who showed up the next day and solved our problem literally within minutes. Would absolutely use this company again, which is saying a lot because around here, we have a lot of very talented plumbers AND electricians to choose from.
Colin was prompt, efficient, and respectful to the surroundings. He explained everything very clearly, including the current state of the boiler and the various maintenance items he performed. Great job!
Lucas was fantastic diagnosing the problem and working through the issues to isolate the problem. He was flexible and competent. Great job.
We have been happy with Winters for our HVAC repair and servicing needs. Both Zane (in the past) and Colin (today) have been wonderful. They take the time to explain what they are doing and why. When they find issues, they explain what needs to be done and how urgently. Winters is a bit pricey, but for they are totally worth it.
Vincent came out to remedy an earlier unsuccessful service call regarding the humidifier on my HVAC system. The previous tech installed a new humidifier filter but put it in backwards, allowing for a hose to pop loose and cause a significant leak. The follow-up job was extremely simple, Vincent saw immediately what had gone wrong, and fixed it in 5 minutes.