Reviews (4)
The staff at Chill-Craft are knowledgeable, prompt, and professional. I recommend them to everyone I know who is looking for an HVAC company. They are a family owned business and they treat their clients like they are a part of their family.
Amazing company! Great people! Very professional! Would highly recommend!
FYI --- We are a food service operation - 21 years - with a superb & Honest reputation - this is a truly honest warning WARNING ---- they will come and put a band aid on your problem. You will continue to have an issue. They will claim it is a new issue even though it could be 2 days later. Then when you call another company you will be amazed when they find the real issue and solve it with one call - one bill. This was not the first time this happened to us but i will tell you it was the last. This also has happened to our neighbor. it is not an easy catch unless if one has the foresight to call in a new repair company and the truth is exposed.
We've been using Chill-Craft to service our refrigeration and ice making equipment in our dining hall for years now. They're prompt, don't try to sell you on useless band-aid fixes, and provide you with reasonable and honest costs up-front once they've diagnosed the issue. I had a pass-through reach-in that kicked the bucket last year and the tech was straight with me letting me know how much the repair would be so I could weigh my options. We ultimately went with a replacement from an equipment wholesaler, but the point is, they didn't string me along with a bunch of patches to rack up the bills. They keep our refrigerators, salad bar wells, and ice makers operating within spec for a facility that serves over 1500 people daily. I've used other repair services in the DC area and Chill-Craft are, by far, the best I've ever come across. I'll be calling on them for years to come for all of my PM and repair needs.