Reviews (34)
These folks very professional and good work
Stewart is family owned business, and provide fantastic service. Highly recommended.
Stewarts Air Conditioning and Heating is great! I had a compressor go out on one of my heat pumps last week and called the company that had originally installed them 4 years ago, which was Climate Control, and was quoted $2600.00 just for labor and refrigerant to replace the compressor! The compressor part was covered under the original warranty. I called Stewart’s Air Conditioning and Heating , and they quoted me $916.00 for the same job which included the original service call! Drew and his crew were on time and very professional. Great honest company. Highly recommend!! Also Climate Control charged me $100.00 for a service call which took 5 minutes for them to tell me the compressor needed to be replaced. Very impressed with Stewart’s and highly recommend!!
We've used Stewarts for about 5 years now, on more than one property. They have always been profession, responsive, efficient and effective. They treat the house that needs attention as if it were their own family needing the service. They are straight up with you about what's going on and fix what they can and also give you tips on how to fix other issues that are not in their area of expertise. They've installed systems and duct work for us in several homes and have always made sure everything was in great working order before they leave the site. I'd recommend them for any HVAC work you might need.
We have used Stewart A/C & Heat since moving in this house in 2004. They have always been prompt, courteous and great to deal with. If it could be fixed, they would fix it for a fair price. When it finally came time to replace both the furnace and the A/C units we got 3 bids. One from Stewart and 2 from so called big companies. Stewart was the only one that actually showed us why we needed to replace both rather than trying to sell us on their brand. One even suggested that Stewart was not big enough to compete with their company. We chose Stewart. They came out and replaced the furnace and A/C unit with new Rheem units in one day. On time. Cleaned up afterwards, inside and out. I have waited to post this to make sure both the furnace and A/C work well and we couldn't be happier. So, in my opinion, if you're looking for a really good HVAC company don't let the flashy advertisers sway you. Choose Stewart A/C & Heating.
My grandmother uses their services, when Freddy was still with them never had an issue. Now they still haven't come to do the spring maintenance and filter change out and it's almost July. She called to see about getting her money back, she paid in advance for spring and fall services, and they refused to give the money back for work not done yet, and still haven't come to do the work.
The local "Big-Box" HVAC company (let's call them Kobe) came out to diagnose a furnace issue, quoted me $6,600 for replacement, and gave me the old scare-sale tactics. So, I called one of the "free second opinion" HVAC companies, who didn't bother diagnosing the problem, and just quoted me $4,600 for the same system quoted by "Kobe." I decided to give it one more try, so I called Stewart. They sent a friendly and knowledgeable tech out who did some testing and diagnosis, and recommended replacing a blower motor-- for just $600, rather than $4,600 or $6,600. When I told him what the other companies had quoted, he said, "They work on commission. I don't. Your furnace is fine, there's no need to replace it." Stewart has earned my business for life! When it is eventually time to replace this old furnace, I know who I'll be calling.
No experience with HVAC in Nicholasville before. Tried Stewarts HVAC and was very impressed. Call center staff were friendly and had a repair unit to my daughter's home in less than 2 hours. Freddie ( tech) was amazing! Diagnosed the issue quickly, provided detailed info on needed repairs, and finished the job promptly. Cost of repairs was reasonable too. I don't usually leave reviews, but this service experience was outstanding.
I had several companies 6 come out to give bid on a installing a new system, because mine quit working and I was under the impression I needed a new system. Each company came out spent about 15 minutes and gave me a quote, ranging anywhere from $5500 to 7500 depending on which company it was. Some were more pushy than others. Well when streets came out. They looked at it for an extended period of time and all that was wrong with my system was it needed a part and it had burnt wires and and huge wasp nest. Granted this ismn old system and will need it replaced. These guys were honest and did not try to take advantage of already terrible situation. I highly recommend them. I will go to them to get my system in the future.
My family and I have used Stewart for decades and have always been 100% satisfied. Recently our gas heat unit (5 years old) began to act old and cranky, not heating regularly. Our phone call was treated kindly and efficiently. Stewart came to our rescue. Our technicians were prompt, courteous, knowledgeable, and hard-working. They figured out the problem—which was rare, especially for a “young” unit. Stewart is fair and honest, wanting the best for their customers. They do not cut corners, rush, or give up. I will always recommend Stewart.
My furnace is possessed...something has gone wrong with it every year. Last year I tried Stewart's for the first time. They replaced some things, and I was hopeful that it was fixed once and for all. But this year, it was back to it's old tricks. Freddy from Stewart's came out this time, troubleshooted, and figured out what may have been the underlying problem the whole time. He bypassed the problem switches and offered to let it run for a week to prove it would work, while I decided if I wanted to replace with a new furnace or repair. It worked all week so I decided to repair one more time. I'm hopeful this is the final fix, because if it messes up again I'm going to put my foot through it lol. Stewart's prices are reasonable, they have always arrived expeditiously and on time, and wore a mask. They won't try to sell you a furnace you don't need, and really work with you to give you all the best options. The office staff and everyone I've spoken with have been super nice and helpful. Thanks for taking the time to diagnose my possessed furnace!
They installed our HVAC and maintain it twice per year! I trust them completely - very nice people.
Furnace heating issue. Diagnosed and fixed the issue less than an hour. Took the time to explain what they fixed. Freddy did a great job and I would highly recommend Stewart AC & Heating.
I called on a Saturday I was given the emergency number. I called the repair man. Sammy answered he was here within an hour. The air and heating unit was fixed quickly. He was very nice and professional. I want to thank you and your staff for being there for me. I also want to say the cost for the repair was very reasonable. Thank you, Carolyn Brooks 🙏❤️
Awesome company to do business with! Communication and service can't be matched!
Will recommend to everybody.Service and work done as it should be. Couldn't be more satisfied.
Stewart's installed my air conditioners 7 years ago and today my upstairs unit stopped working. I called in and their receptionist was super helpful and was able to intercept a crew returning from a call to come to my house and check out the system. Within 10 minutes of getting off the phone their polite and skilled servicemen were working on my air conditioner. It was a faulty capacitor which was covered by the warranty so I only paid the $60 service fee. I recognize it was just dumb luck the service crew were driving through my area but it was quick thinking by their receptionist (Joy is her name I believe) that allowed for such rapid and awesome service. They have a very well coordinated team there.
Absolutely would highly recommend..my heat would not come on today and i called and the same gentleman came that had been here before ...early afternoon.... found and solved the problem. So personable and professional
Good people to deal with
My usual HVAC man did not respond to my texts and voice mail and with the house at about 85 degrees, it was getting very uncomfortable for me (especially at night trying to sleep). So I researched companies in Lexington, looked at their reviews, came upon Stewart A/C, read their reviews, looked at the BBB rating, saw their discount coupon on their website and called at 8:15 AM and spoke with J. At 11:20 AM. Drew, their technician, pulled into my driveway. Drew was immediately friendly , courteous and efficient. He replaced the defective part, explained to me what the part's function was, showed me on his electronic devise the low capacity of the old part and the high capability of the new one. Now, the price is basically the same for the same part from another company with which I had worked previously and it took just a few minutes to replace. Drew also checked the discharge line from the inner unit, cleared it out and even shot a little Freon into my system at no charge. The total charge was $204 but I had paid much more than that to another company to do the very same thing years ago. So, if you think that this amount is too high, try sleeping in a room that is 85 degrees during the night and I think you will agree that it was a good deal. Got an A/C problem? Call Stewart, reference the discount coupon on their website and I think you will sleep easier tonight !!! Thanks J and Drew!!!