Reviews (100)
I can't remember his name at the moment, but he is Awesome!
We’ve had both a ductless system and a traditional ducted HVAC system installed by the Bernie Hartung company. Fantastic work, great communication, respectful of our needs, and obvious care for their clients. We will always use Bernie Hartung for our HVAC installations or repairs.
From Dave Robertson: Knowledgeable, early to the appointment, honest, 25% less than the other estimate. Outstanding communication skills, friendly, . . and did I mention honest? This was our first time to use this company, but it most certainly won't be the last. Trust is everything to me, and this whole experience was a literal breath of fresh air. We aren't in Lexington all year, so I can't tell you what a relief it is to know that I can call Mike and he'll take care of the issue (whatever) himself, even if we are not there. Because of that attitude and the relationship we are forming, we believe we have found an actual partner, not just a vendor or contractor. Thank you!
Just had the second furnace and ductwork system installed by Bernie Hartung & Associates. My first house needed a new furnace and they recommended relocating the system to the attic. They did such great work and used a quality system, that I knew I wanted to use them again. The gas bill at my former home was low, and I know the new high-efficiency gas furnace will keep bills lower in the older home I just purchased. The install crew is courteous, efficient, and great at what they do. I highly recommend Hartung!
Prompt, professional, courteous service! Service technicians, Casey R. and Matt K. very nice young men! Scheduler, Jessica, very helpful, courteous, and professional as well. Highly recommend Bernie Hartung and Associates! s is Matt K. Thanks!
This business came highly recommended to me, and I have to say that I was not disappointed. Their workers were punctual, polite, and professional. Although there were problems with my breaker box, they worked until it was corrected. They did an excellent job, and left everything as clean or cleaner than what they found it. I will always use this company for my HVAC needs.
Matt is very knowledgeable about the equipment he is servicing and he is always on time. He is very professional as well.
Tech was on time. He was a very personable young man. Informed us of his findings. Highly recommend this company.
This is the kind of 5 star service we saw our parents receive. An actual owner looking forward with regard to client care and longevity. Somehow this company has preserved excellent prices but with the most up to date technology and services anyone could hope for. They have figured out how do it right for the employee and the customer. Perfection and a great example for others, exceptional in every way. New unit installed within 12 hours of first call and at a great price, Mike and his professional team are outstanding, you will not be disappointed.
One word to describe Bernie Hartung & Associates - "TRUSTWORTHY". The best in the business!!
Bernie Hartung & Associates is my HVAC company of choice. Over the years they installed both systems for our home as well as a new home humidifier. Whether it is yearly maintenance checks or outright repair issues, the company is responsive and always has had fair pricing. They are an excellent company.
A/c not working. I called and they came within the hour because I was having company. I don’t know what I would do without them.
Awesome to work with. Very thorough, professional and prompt. Fantastic prices!
I have used Bernie Hartung and Associates exclusively for more than 10 years and I am always pleased with their work. Ever the professionals, they are reliable, knowledgeable and friendly. In all my years with them I have never been disappointed. I cannot recommend Bernie Hartung and Associates highly enough.
Bernie’s business is awesome. On time every time, honest, reliable and professional!
Jessica, the woman that handles appointments and scheduling was an absolute joy to work with… very personable and pleasant. The gentleman that came out to look at my HVAC unit (unfortunately, I don’t remember his name) was also extremely nice and knowledgeable… he figured out the problem right away and had my system back up and working in no time! I would definitely use them again!
Excellent customer service very trusting and professional
Technicians were professional and prompt with a follow-up with parts needed for repair.
Bernie Hartung & Associates is always my go to for my HVAC needs. I’ve been using them for a number of years and they are always on-time, courteous and professional. I’ve recommended them to several and they all say the same. Thank YOU for recommending them, and they are AWESOME!
Excellent service! Prompt, very professional and I was notified and informed of cost before providing additional service. Called and gave me a definitive time when Matt would be at the destination. Matt is very friendly, personal, knowledgeable and professional. I will recommend. Thank you!