Reviews (38)
I have had a service contract for many years with this company. The techs are knowledge scheduling service is a breeze too. My A/C finally quit working last week. Scheduled an install on both a/c furnace ( both almost 30 years old) We scheduled the date and time. They were ontime and installed both units quickly and efficiently. Very happy with job and results.
We would highly recommend Service II. They went above and beyond every step of the way. They treated us like family!!! They gave us budget friendly options and ultimately we went with a high efficiency option that was installed very quickly. We are highly satisfied with the work that was done and are glad we made the decision to go with Service II for all of our needs.
This Company has bailed us out TWICE this year, once in the summer when our AC went out (t-storm power surge) and just now when two thermostats that I supplied did not work properly. They came back on the same day within an hour and brought two new thermostats. on one of the coldest days of the year. We are VERY grateful to have them as our vendor of choice since 2005. They have replaced our A/C units, replaced my Moms unit and serviced my Mother in Law's HVAC. They are not the cheapest, but you get what you pay for. Thanks very much Service II.
Great service. Also installed new humidifier and air cleaner. Very prompt and friendly service
I had another excellent encounter with Service II. During my routine winter maintenance a problem was detected on my 21 year old furnace with an inducer fan motor. The Technician brought this to my attention along with potential future problems with the heat exchanger. Upon evaluating repair costs it was best to replace the furnace versus repairing it. A very reasonable replacement price for a new more energy efficient furnace was provided within 10 minute. The new furnace was installed promptly and professionally. With rising energy prices, the additional cost of replacement versus repair should be recovered in 5 -6 years.
Service II Inc. has serviced our heating and air conditioning needs since we moved into our house back in 1989. They have always been friendly and professional. We have since replaced our furnace and air conditioning with them and have never had an issue.
Excellent, quick, and knowledgeable service. Our technician taught us so much about what went wrong with our A/C and how he had to fix it. Would definitely recommend Service II. We will always use them.
Great service
Our service tech Kraig is always kind and cordial! He answers any questions I may have and cleans up after himself. Scheduling department is very relatable.
The serviceman was extremely informative about why it is necessary to maintain your A/C and furnace. I learned also the necessity to always replace the filter once monthly!
GREAT EXPERIENCE AND SERVICE! HIGHLY RECOMMEND!
I have been using them for over 20 years great customer service employees are fantastic easy to work with couldn’t ask for a better place to go
Very professional. He explained step-by-step what he was going to do. He kept me up-to-date and everything he was doing. He made recommendations overall I could not ask for anything better.
Always good service. Tells me good information that I will need.
Very responsive when we called with loss of heat. Professional and the unit was replaced in a few days. We have used this company for many years for yearly maintenance on both furnace and A/C. Always very professional and pleasant. Definitely recommend them
Been a customer for 21 yrs. Have a maint contract for my HVAC system. Great service & great tech's
been with Service 2 for may years and NEVER had a bad experience.
Work was completed efficiently in the described manner and time frame. Installers were professional and friendly. Cleanup was excellent. Have used Service II since my house was built. Highly recommend them !!
The installers were courteous and answered any questions I asked. Everything was cleaned up afterwards. I have used Service iI for 30 yrs. & have always been very satisfied.
We had a wonderful experience here! Jeff, who handles communication regarding estimates and such, has excellent customer service skills and worked with us on every level to take good care of us. The techs were on time & professional, and our new furnace is working great. Thanks Service II team! We highly recommend this place!