Reviews (100)
Joe came and did Seasonal maintenance on my new furnace. He is an excellent employee!
Very professional, courteous, Shane ,Juan and Trevor amazing guys
Our AC stopped working right before we had guests coming in town to stay with us. Kale was able to send someone on the weekend and made the repairs with ease. Great customer service, and our house is no longer a sweat box!
Shane did a great job putting my air conditioner and furnace in
Came home from the hospital with a newborn and our AC went out after hours (this during the "very unhealthy" air alerts in the region). I called Kale, and got a call back from Joe within an hour. After talking it through on the phone, Joe had it diagnosed and overnight parts ordered. Barely 24 hours later Seth came on site, did the install, confirmed it was working, and gave pointers on maintenance and upkeep down the road. Working with them on the phone (plus the excellent support staff) was a huge relief and it was obvious they were genuinely concerned about getting it done right and fast. Lifelong customer.
Always the best experience with Kale! They communicate well, and ensure our satisfaction! I have been a customer since 2011 and wouldn’t think of using anyone else. Ryan and Trevor came today for our furnace and air conditioning installation, they are top-notch! The ladies that schedule are always fantastic and accommodating, and Steve was wonderful to work with for our quote. The entire Kale team is wonderful!
When our air conditioner died late Friday during a hot spell, we were a bit concerned! However, we called Kale and Jamie was promptly at our house fully prepared for any scenario, quickly diagnosing and fixing the problem, and the house was cooling down very soon after! Thank you Jamie for being so helpful, both with repair and warranty! And thank you Kale for providing us with great service originally with our HVAC system so our current 'crisis' was resolved smoothly!
Nice people to deal with. Did a great job in timely matter.Would recommend!
This company is amazing! All of their employees are incredibly friendly, professional, and helpful in every way possible. Our central air system needed to be fully replaced because the refrigerant it used was no longer available. They came out to look at the system, gave us our options, and then set us up with a date/time to come install the new system. Each worker that came to our home was very pleasant to be around and they did a very thorough job with the installation. We did have an issue with the fan in our new system after they installed it, and we called them the next morning and they came back out to fix it that same day. Just amazing service all around and I definitely recommend using Kale for all your heating and air conditioning needs!
Staff both on phone and in home are very professional and knowledgeable. They are quite responsive to your needs as far as getting an appointment and answering any questions you may have about heating and air conditioning in general and specific to your unit. I have been a customer for over twenty years and would not think if employing anyone else.
I've been a VIP customer with Kale Company for several years. Jamie completed my spring system evaluation this year. As usual, he was prompt, complete and professional!
On time, respectful, reviewed any changes needed when installing to make sure I was OK with the cost...Just awesome!. 100% recommend
William was very professional, and he had a great smile. He did a thorough job on our air conditioner. He is a keeper.
Great experience from consultation, sales, installation and follow up. The technicians, Ryan and Trevor, were efficient, polite and everything was cleaned at the end. Great job!
Kale Co installed a Mitsubishi split air conditioner. The service was prompt and Ryan and Trevor were very professional.
2 installers did a great job installing my A/C They were very clean in making sure there was no junk laying around. 2 very nice guys. Kahl’s has alway done a great job for me.
My old ac unit had to be replaced and my first and only call was to Kale. If you need any work done, you won’t be disappointed with Kale. They guys did an exceptional job and I appreciate them and this company so much. Thanks to all.
Kale did a wonderful job from start to finish! I talked with two people on the phone, including Kelsey who was very nice. She was able to get me scheduled and called to remind of the appointment the day prior. Shane and Trevor did an excellent installation and actually revented my water heater while working on the furnace. I won’t be running the furnace for a few months but expect it to be working properly. Highly recommend the company!
Jermaine did a fabulous job! Very respectful, timely and cleaned up after the job was done. Definitely sticking with this company!
Had them for years. Always seem to think customers first! Thanx Kale!