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Grainger Industrial Supply

★★★★☆ 4.4/5 (29 reviews)
$$
2701 Ogden Ave, Downers Grove, IL 60515 (800) 472-4643 Website
Grainger Industrial Supply Grainger Industrial Supply Grainger Industrial Supply Grainger Industrial Supply Grainger Industrial Supply

Reviews (29)

M
Mike Stratton
★★★★★ Jan 20, 1970

Blower motor went out Saturday morning ordered a new one online. Order was ready for pickup before 9am Monday morning. In and out in 2 minutes. Everyone was super nice. Highly recommend.

C
Craig Gabryel
★★★★★ Jan 20, 1970

Very knowledgeable staff, friendly, and prices are about average. They have just about any and everything.

N
Nicolae Simionel
★★★★★ Jan 20, 1970

Great customer service, Thanks Alex

R
Rick Torres
★☆☆☆☆ Jan 20, 1970

No Comment. Going to explode if I do.

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leo libra
★★★★★ Jan 20, 1970

I walked into the store but no one asked us if we need any help. After waiting for 5 kin a gentleman told us that he is going to get us some help. Finally, George came and asked us what we needed help with and then got us all the shoes we were looking for and after we finalized the shoes. He helped us with easy smooth check-out. Seems like he was new but was very polite and helped us. Thank you George.

R
Ron Lane
★★★★★ Jan 20, 1970

Needed a bunch of hardware, Sue kept hunting and got enough to save the day... thanks

M
Mike Havrilla
★★★★★ Jan 20, 1970

The only place to go for parts! Very good people to help you get what you need! I will definitely be back there shopping for more!

N
Naseer Ahmed
★★★★☆ Jan 19, 1970

Ordered two different colors of 22 AWG wires on Tuesday and was promised pickup by Thursday. However only one of the items was ready by Wednesday and the other's status still shows Thursday and it's Friday and closed for Christmas weekend. That's the experience online, however on my visit to the Downers Grove branch, the gentleman at the service desk, John was quite helpful. He also said that they will be ready on 2 different days but as I didn't have an account, I didn't order it at the store. Perhaps that might have expedited the arrival of the items. Anyway I hope it arrives by Monday.

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gregory cotten
★★★★★ Jan 19, 1970

Great service, the staff there went the extra effort to get the right stuff for me.

A
Artur Karapetyan
★☆☆☆☆ Jan 19, 1970

Service Bad.....

M
Mark Peppler
★★★★★ Jan 19, 1970

Fast in, fast to order, they quickly pulled items i needed and i was out fast. Friendly employees.

R
Rob Jordan
★★★★★ Jan 19, 1970

Great customer service. I was greeted when I walked in. They also loaded a heavy snow blower into my trunk.

B
Ben Acre
★★★★★ Jan 19, 1970

Excellent service.

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Phil Taylor
★★★★☆ Jan 19, 1970

Fast and reliable service.☺️

C
Curtis Quasny
★★★★★ Jan 19, 1970

Employee #XFXH14 was awesome!

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Shant Hagopianhag
★★★★★ Jan 19, 1970

Get the right answer right parts right service and the right peace of mind this is the place

L
Lucas Fiore
★★★★★ Jan 19, 1970

Friendly.

U
Ulises Tercero
★★★★★ Jan 19, 1970

I been going here for a long time, counter people are always nice and kind.

C
C Young
★★★★★ Jan 19, 1970

I needed two faucet cartridges and I ordered them online, pickup was easy. I noticed a problem with one cartridge after returning home and was able to bring it back and swap it out no problem.

G
gabe cerda
★☆☆☆☆ Jan 19, 1970

Worst way to show how can I eat at returants but I need employees to look at things to purchase like smh no concern for customers

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