Reviews (100)
I thought all the employees I encountered, were very knowledgeable and professional. I had my choice of companies to go with, and I’m glad I chose Althoff.
I enjoyed the ability to track the progress of my electrician to my house. Chris McInerney was the electrician assigned to do my repair. He showed up on time. He was very friendly, personable and efficient. I will ask for him if I need any future electrical work done. I feel the $270 charge for the first hour was a little high though. I requested a quote for installing 2 light switch timers and was quoted over $1,000 for a job that would take Chris about 30 minutes to complete. I found the timers at Home Depot for $77 each and free delivery. Programming was mentioned in the quote...I can do the programming. So all in all the company does quality work but at a very high price.
Everything is done quickly and well. I use them for maintenance also
Technician was very knowledgeable and professional, completed work in a timely manner and had good advice.
Every time I have needed assistance Althoff has responded quickly and scheduled necessary service right away. Every service technician they have sent to me has been wonderful. Very friendly, helpful, professional and always on time. I highly recommend Althoff.
Words can not express how grateful we are to Blake and Dave at Althoff for helping us with an extraordinary unfortunate situation. We closed on a townhouse over the winter only to determine that the AC was not in working order after the most recent heatwave. After having two other companies in through our home appliance warranty company and not being able to find a likely Freon leak in the fairly new system (originally installed by Althoff) we decided to forgo the appliance warranty purchased for us by a realtor and called Blake to beg for a senior installer/repairman to look at the system asap! Dave was sent over within a couple of days, found the source of the leak and repaired it, albeit by having to cut a hole in our newly painted ceiling! But we are not complaining because Althoffs customer service was superb, their ability to repair our system was remarkable (because Dave had to find the leak in the Freon line made by the prior home owners lousy repair of a ceiling water leak which caused a nail hole in the line) AND we can now face next weeks heat wave with confidence in the comfort of our cool home! THANK YOU ALTHOFF!!!
Once again Althoff was outstanding job from the moment I spoke to the main office to the technician who came to our house. We had service in the same day and was very happy with the outcome.
In the last six months, Althoff has per formed electrical, plumbing and HVAC work for us. Their technicians have all been courteous, on time, and professional, and the cost has been reasonable. Would definitely recommend.
The serviceman, Brenten King, was the best that Althoff has provided me in the last 30 years of my relationship with Althoff.
Carl is very professional and a good representative for Althoff. He was able to complete the installation quickly and I soon had hot water.
Althoff technician Richard was prompt, very professional, courteous, and willing to provide full explanation of the work he completed and answered all our questions. Richard is a superb technician and an asset to the company!
They did a great job on the installation of my new furnace and A/C. I’d definitely recommend them to both family and friends.
The technician was outstanding! He had looked up the repair history for our house before arriving and was aware of our two different a/c systems. The issue was with an a/c air handler suspended in a cramped attic that was seemingly leaking and was causing damage to walls, moulding and wood floors on two floors. He persisted until he found a crack in a pvc elbow, recreated the section (very custom), replaced it and then wrapped insulation around it. He could not have been more professional, informative or effective. Terrific service from start to finish!
My A/C wasn't blowing cool air so I called Althoff and quickly had an appointment scheduled for the next day. The best part? I was alerted as to when my technician, Richard S., was on the way, and I even got to monitor his arrival with Althoff's cool GPS tracker. Richard could not have been more knowledgeable. He promptly diagnosed the issue and explained the next steps. This led to another appointment, this one with Ryne, who was just as knowledgeable and helpful. This is the kind of experience I'm looking for as a homeowner whenever an issue arrises. My experience with Althoff was convenient, straight-forward and professional. I know exactly who to call if I'm ever experiencing HVAC issues!
It took 3 times to fix the same issue, however charged 3 times, all this while we had the maintenance plan!! No warranty on anything that is done as indicated. I would stay away from this company.
Rob was very professional and did a great job replacing heating ducts that had been removed. He took the time required to do the job really well. I would definitely use them again. Excellent customer service from Jeff Miller who bid the job and provided follow up. Highly recommend.
Had a central air conditioner replaced. Shawn our installer was prompt, explained all he was going to do. Reviewed everything when work was completed. Very satisfied with entire process.
It was time for new HVAC. Ugh. Althoff was my was my second opinion. I had committed to another firm already but my building maintenance manager highly recommend I talk to Althoff. They sent someone that night! Thank goodness I did call them. The other firm tried to rush a really big bill$$ on me. Althoff, on the other hand discovered some overlooked items AND offered me more and better options that got me into this awesome Amana Heat Pump with comed and manufacture discounts. Althoff, without hesitation, also credited me for diagnostic , Freon charge and parts for my old A/C. Yay! They are super thorough and very professional. Gil, my sales tech was so nice. great as were the in total 4 guys plus Gil over the course of a week who helped me get a plan and the implement it all in a day. All on time 100 percent. They all loved my dog too. Super informative. Great finance options and it was 1/2 (we are talking a lot!) less than the other guys but more thorough and better options. I didn’t just get lower end like for like. I got new tech. Love it. I now have Althoffs maintenance program and warranty. I have real peace of mind. If you need anything the do as a service, it would be foolish not to give them a shot. I’m sure glad I did. Also, if your HVAC is end of life - the Heat Pump is an incredible option that can include tax credits, manufacturer offers, and comed discount/credit. The other guys didn’t even tell me about heat pumps or those options. The other guys rushed to try to get me installed that day so I could not look at options Althoff May not advertise as much as the other guys but they sure delivered. I gave the crew a tip. They were great. 10 out of 10 on ALL measures. They made it all so easy. No stress. No pressure. Honest and helpful. This is a wonderful company. I offer my highest recommendation. Thank you team Althoff.
Professional installation. Nice service men. Very happy with Althoff
i took a day off work and was promised by multiple liars althoff that work would be done. instead paid $90 for a ridiculous quote and more excuses. total scam