Reviews (21)
Great overall service. Sydni was a pleasure to work with and the service they provided was timely and addressed our needs.
I used Air Force One to install a furnace and A/C unit. Work was professional, timely, and done at a fair price. Dealing with the smaller privately owned business instead of a chain company is preferred.
They did a great job
This is a good company to use to for needs. Very professional and they follow through after the job is done.
The quality of the HVAC installation was excellent. Amazingly, the cost was cheaper than all my other quotes. I was able to confirm with the workers the work being done and that all the rooms had vents. The date and time I was given for service is the day and time the workers arrived. Thank-you for the great service.
Competent and friendly services at better than competitive prices.
Our air conditioning unit went out 4 days ago and thank God for Airforce One. The other companies stated they would get to us next week. "Really". Airforce One was referred to me at 2:00 today July 12 and just like the implied name, Airforce One arrived within 30 minutes because technicians were in the area. The two technicians Sacaria and Quinton were absolutely professional in seeking a solution for the unit that was located on a five story building rooftop amongst 100 air conditioning individual units. Airforce One saved my week! Thank you for caring enough to repair the unit at such a low rate. I have already referred the company to our group of 20 business owners and look forward to endorsing Airforce One to the Condominium Board as a reputable HVAC company to list on Recommended Vendors for our 100 Homeowners...... LR. Martin
Excellent customer service! The technician came quick, and he is very nice. Explained everything nicely. Thank you!
This is my third or fourth time working with Freeman and his team. He’s always professional and does what he says. When I work with him, I honestly believe he has my best interest in mind. They installed a mini split unit for me. The unit wasn’t working initially so they came back and corrected the problem. Good service is not when everything goes smoothly. You get Good service is when you have obstacles that have to be navigate it through. I called Freeman and his guys were out to fix the problem within 48 hours. I will definitely recommend him in the future. His number is on speed dial. Just to add one more compliment. We called Ragsdale Heating and Air to compare prices and their charge was three times more than what he charged me for the exact same job. He has good service and good value. I would highly recommend.
Edit 5/26/22 My new heat pump started leaking and caused major damage to my ceiling under the unit. I gave AirForce 1 a call and the sent someone over to look at it. The initial issue was the filter was the wrong size causing problems with the coils freezing. I accepted that I made a mistake and moved on. Two days later the unit is leaking in another spot with yet more damage to the ceiling. They came back the next day and after a very thorough inspection, found the installation was not done properly causing lots of issues with the leaking. AirForce 1 took care of fixing the issues as well as sending someone out to repair my ceiling. I am very grateful for this level of customer service so I am upping my review to 4 stars. Glad to hear the contractors who did the initial installation are no longer being subcontracted out by the company! Cory and the rest of the AirForce 1 team are way better! —— Edit 7/30/21 Just noticed a bunch of dents in my walls from the installation and a giant plastic base in my back yard - Assuming it was left behind from the old ac unit. Further evidence the installation was not great. —— I had air force 1 come out to refill my refrigerant when my old ac froze up, I was expecting company that weekend so even though I knew there was a leak it and it was on its very last leg, I felt it was worth refilling just for a few days until company left and I could get a new ac replacement. The tech came out and did a full estimate on there placing the unit as well as refilled the refrigerant - but when hr left, the ac stopped working completely. I called them back to complain and was basically told “yeah it’s broken, nothing we can do” I knew it needed to be replaced and had a leak but still, it was working before the tech came and the. was broken after he left? Why? So me and my out of town visitors suffered no ac for 5 days…. On Monday I called back and went ahead to schedule a replacement install with them since their estimate was $1500 cheaper t
Wow! A good friend of mine referred me to Air Force One. I thought that I would have to replace the whole system and spend thousands of dollars. Within one hour my furnace was repaired and my home was warming up. They were quick and professional. I will be referring them from now.
If I could give them 10 stars I would. They installed heat/ air in my garage and Freeman did a SUPER DUPER job. I would HIGHLY recommend this company.
The team at AIR Force One came through for me when my 20 year old air conditioning unit died in 90+ temps. They came out on time and provided a quote that was competitive with the other major providers and they were able to install a unit the next day. Very professional, cleaned the work area when done and great service. Thank you for cooling me off. 😍
Just plain out great to do busy with company, they are fast, precise, responsive and congenial. I will call upon them again and refer as well. Have a double ac/ heating system, was so old and noisy I don’t know how I’m gonna sleep with all the quiet, lol.... thank you Air Force One!!!
Thank you for serving my properties and being supportive. Great company and knowledgeable technicians. We appreciate Air Force One HVAC! Thank you Freeman!
One of the best experiences I’ve had with an AC company! Freeman and his team went above and beyond the call of duty. They’re very professional but most importantly reliable and trustworthy. Definitely recommend their services. Thanks for everything!
I would like to take the opportunity to express my sincerest appreciation to the Air Force One Team! The team, headed by Mr. Freeman Smith, were excellent in the installation of my new residential air condition system. As a legal and business professional, I recognize that trusted consultation, responsiveness, expeditious follow-up and customer service is invaluable. Air Force One excels in all of these areas and I highly recommend them!
Freeman is a super sweet man and he always spends time explaining what wrong and what his charges are for. I welcome him in my home and never feel weird about him coming by! This is important for female homeowners! Thanks Freeman and team!
we got a fast and pro respond for our needs
Freeman is absolutely great. I've worked with him on multiple projects over last 5 years. Be it new construction of residential or commercial, he can handle it. Also great for repairs. Scheduled & professional.