Reviews (100)
The tech Alex Duro was amazing he has an excellent knowledge as well as personality and impeccable work 100% recommend this guy
Pleased with their quick response and professional service.
Great people & service technicians 👍 Dean is very helpful answers all my questions satisfactory . Very knowledgeable and professional to deal with .
Our technician was Mike Martin and he was excellent. We would recommend him highly.
Great people to have for your AC needs.
Just preliminary meeting satisfied so far... After install wil give better feedback. Post install Everything working and cooling quieter than previous AC. Techs were friendly and Courteous. Quote was dead on, no surprises. Reasonable cost. Will def call again if/when needed.
Alex was super Professional and very thorough. He diagnosed the issues and fixed them. I appreciate him and the team at Rocket… I can ALWAYS depend on them!
Very good workmanship, cordial personnel
Very informative and good service.
Alex was on time, courteous, efficient, friendly, thorough, and gone. As usual.
Rocket cooling is the Best! Prompt, courteous, very informative Timely 👍 Thank you again Emergency call in April on a Sunday AC fixed in 2 hours Maintenance Price Realistic!! Michael Martin Bless you!!
Alex performed the service and he is always professional and explains everything that he is doing.
Service call started out perfect. Tech explained what the problem could be, explained what the potential fix would be, explained everything in detail. Next thing I know tech is ringing the doorbell demanding payment with ZERO explanation of what was done, ZERO testing of the unit, ZERO invoice to look at … “are you paying by check or credit card?” The tone of the conversation took a drastic change for the worse when tech mis-understood my question and rushed back to his van to show me the part he replaced all the while berating the fact that had another service call to get to insinuating I was holding him up. I’m gonna chalk this service call up to a stressed out tech. Also I would have never left this review if the Company hadn’t text me asking for it so don’t shoot the messenger
Alex Duro is an exemplary technician.
Ac went out at 5pm, and most other companies shut at 4:30 - 5pm. Called Rocket cooling, received a timely callback and everything was arranged in that call. they arrived earlier than expected, and pretty soon had everything diagnosed, resolved and back up and running. Great service and so happy to have had out of hours availability.
We had an AC problem last night, and contacted Rocket Cooling, as they have an out-of-hours service. Their engineer arrived even faster than stated, and resolved the issue very quickly. They also gave us advice on how to prevent the problem in the future. We are happy to recommend Rocket Cooling!
Mike is an excellent service technician
Dean was very thorough and professional. He explained everything in layman terms so we could understand. He was on time and very courteous.
Michael was prompt, friendly and professional. Many thanks for Great service!!!
Our 6 months service. Friendly, efficient and professional.