Reviews (51)
I’ve been using Chris and the crew at American Air Cares for many many years for repairs and service and now had them install a brand new system on Monday! I couldn’t be any happier with the work, the price and incredible customer service they always provide. Most of my friends, family, and colleagues use them as well now. Again thank you for being the best there is!!
Chris, You and your two technicians did an excellent job today. You have serviced our air conditioning for 3 years, finally it was time to replace it, having a family with 3 children in a large house, it was a necessity to be serviced ASAP and once again you came through. Your knowledge, experience, and customer service communications are outstanding. The 5 ton A/C unit with 16.5 seers was reasonably priced, which speaks very highly of your professionalism and not being driven by greed. Your technicians are courteous, clean, and professional. American Air Cares is an exception in the A/C industry, I am very appreciative of your professional services.
My 80 year old mom’s A/C went out, while I’m out of town. Not that I could’ve been much help, since I’m limited in my knowledge of A/C systems. So I made a call to American Air Cares to see if they could possibly have a look at it as soon as possible. I was figuring I’d get someone out there tomorrow morning at best. Not only did they show up same day, they ran comprehensive diagnostic tests to identify the problem, found it, and ordered the parts right away. The unit will be running good as new within 24 hrs of my call, and at a reasonable price!! It’s good to know that there are still honest, reputable businesses owners (Chris) out there that aren’t out to just get your money. Our technician Bo arrived promptly, and was as courteous and professional as they come. He communicated with me by phone, walking me through every step, without talking over my head with a bunch of technical jargon. He just broke everything down in terms that I could understand. A HUGE thank you to Chris for having someone respond so quickly and efficiently, and taking such great care of us. To our technician Bo… you are the very definition of what it is to be dedicated to ones craft with the utmost professionalism, while delivering outstanding customer service. If you find yourself having any kind of need for this type of service. CALL THESE GUYS FIRST!! Thank you American Air Cares!!!
We had an issue with our unit, spoke to Chirs at American Air Cares, he knew what the problem was right away! We highly recommend this company for any of your Heating or A/C needs!
EXCEPTIONAL CUSTOMER SERVICE! These guys really know what they are doing! Spoke with Chris over the phone, told him my issue and he knew immediately what the problem was! Chris fixed it within minutes....very happy customer :)
Excellent company to work with. Fair, reasonable,knowledgeable and reliable. Clear answers to questions and no constant badgering to up sell. They take great care while on the job and have a high level of integrity and attention to detail.
The only company I call for both my home and business. They are excellent at what they do and I know I can trust them.
The quality of service provided by Chris and his staff was exceptional and the installation was meticulously completed in one day. No detail was spared and I’m very happy with the results. 100% recommended.
Great company that I highly recommend. They are professional and always on time. Everyone is knowledgeable and I don't feel like they are trying to take advantage of me.
Chris was great! He came out quickly after I sent a message. He was thorough with the information he provided. My drain line needed to be flushed. Now my a/c is working like a charm! Thank you!
Chris and his guys are are hardworking honest and dependable.Great Company!
Chris and the Boys are outstanding. First of all, he communicates everything clearly and thoroughly; we never felt rushed. He makes sure that the customer is happy, and we certainly are. Today, we had a new 2.5 ton AC unit installed, along with a new smart thermostat, and the entire process was done in just a few hours. Chris had permits ready immediately, was on-time to the minute, installed everything perfectly, and cleaned up everything inside and out. They even used a label maker to print labels for the breakers and went over our maintenance schedule. These little things make the difference to old-school, customer-service-loving people like us. We recommend American Air Cares enthusiastically.
Chris and the guys at American Air Cares are extremely knowledgeable, professional and courteous . We are extremely satisfied! It was a pleasure to work with them from start to finish. Highly recommend!
Update: 5/5/20 After 15 years my original unit was on its last breath. Chris and his guys saved the day again. Chris is fair in his pricing and does an amazing job. Chris and his guys are professional and courteous. They did a great install and made sure to take care of all the smallest of details and at the end they cleaned the area up as if nothing ever happened. Thanks again Chris for your excellent service. (3 years ago) Chris and his guys did an excellent job. They came out for a tune up on my A/C and I decided that I wanted UV light installed as well. They were very flexible and was able to get the job completed in one visit. They were courteous and on time for the appointment. They were helpful and cleaned up nicely after the job was complete. Way to go guys and job well done. Thanks Guys
3rd company I called for an estimate, should’ve been the first! Very impressed with their knowledge, expertise and down to the point, no bull pricing. Others need to learn that this is how you treat and keep customers! My go to from now on.
They were punctual and got the Job done
Guys came out to clean our ducts. They came on time and did a thorough cleaning. So glad I had it done. I can breathe easier. Will use them again. Thanks so much.
Had Chris and the guys out to our home today to replace our 14 Year old Carrier with a brand new Weatherking 3 ton system. As always, prompt, courteous, clean and we would trust these gentlemen to work on our AC system anytime. Thank you for the great job. !!!!!!!
Chris is very knowledgeable and informative. They did a great job cleaning my a/c system! Highly Recommended!!!!
Thankyou for the quick service today. Had a bad experience with Honest Ac llc . These guys though are fast, polite and efficient. Highly recommend if you want the job done right and at fair prices 👍