Reviews (100)
We are using AC Authority for our semi annual maintenance and I have to say they have been great to work with. Kyle is very knowledgeable and explains everything in full detail. I wish we would have used them to install a new unit instead of the other company we went with.
A/C authority always comes right out and figures out the problem with my AC within minutes! They are knowledgeable, answer any questions I have and they are always friendly and honest! I won’t use anyone else.
They know what they’re doing !!! :) Polite team, clean as they walk though the house, explaining everything detailed!! I highly recommend!!
Kyle and Paul are great! They explained everything they were doing and why, and also explained everything in a way that was easily understandable. They fixed our problem, and didn't push extra services on us that we didn't need. Definitely will continue to use them moving forward. Fantastic experience!
Kyle is very knowledgeable. His systematic troubleshooting found that a previous repair was done incorrectly. He rewired the system per the manufacture and resolved the issue.
Very professional, schedule an appointment they were there on time, fixed everything and left everything clean when they were done. Paul was my technician, and he was fantastic! Would highly recommend!
Kyle did a great job. Knowledgeable and experienced. Gave me several options for the repair
Mr Kyle was very kind ,polite ,call me on time ,great conversation and fix my problems in minutes ,I appreciate the work he did he’s a genius
Kyle came out a year and a half ago to replace my compressor. From the first time I talked to him I felt I was dealing with a honest company that wasn’t out to take advantage of me not understanding home hvac. They made such a good impression the first time, after having another issue due to a power outage I felt safe contacting them. Once again on an old unit not a major problem, gave me some price options, and had us fixed that day for a reasonable price. I will always call this company if I need a/c work and would strongly recommend them to anyone I know! - Tim Olson
Thank you Kyle and A/C Authority for keeping up with our maintenance on our AC. You always are monitoring it and make sure it's done so we have no issues. Your the best... Highly Recommend you.
Knowledgeable and proactive. Able to fix the issue on the spot. Will call again if in need of A/C Repair.
Kyle and Paul were extremely knowledgeable and helpful in every aspect! They explained everything to me in detail. I was extremely satisfied
Kyle is fantastic and explains everything. Always on time and couldn't ask for any better service.
These guys are amazing! They always get us in quick and fix everything first time!
South Florida is definitely a bit dicey when it comes to companies and their performance. This is by far a 5-star organization with incredible customer service, great response time, and ridiculously kind technicians (Shout out to Kyle). This is not hyperbole, it's rare to find customer service and timeliness this good in this area.
Kyle was AMAZING! We were in the process of moving into our new place and the ac was broken, we called the landlord and she wasn’t sure someone could get out here on a Sunday, and sure enough I get a call 45 minutes later letting me know that they are sending someone out to fix our ac. Kyle was amazing he worked around all the moving chaos and fixed the problem in a timely manner along with communicating very well what the problem was and how he was going to be able to resolve it, and best of all he worked on a Sunday which is very very rare for companies nowadays!
The technician Kyle was very good and helpful. We’ll definitely use them again.
Used for routine a/c maintenance and inspection. Professional and seemed very thorough. Provided detailed inspection report with pictures. Gave honest assessment of system. Arrived late but I was notified they were running behind.
We couldn't be happier with our new Gree A/C unit. Kyle and his teammate are very professional, courteous, and polite. They were very informative about our new system and explained everything in detail to us. He installed our new ecobee pro thermostat and set everything up for us. He left his work area clean and left no trash behind. We also would like to thank you for the military and first responders discount, it is greatly appreciated. We highly recommend A/C Authority.
Kyle was excellent as he replaced our aging AC system