Reviews (88)
Elijah was awesome. Professional and knowledge. Explained everything along the way. Will definitely recommend
Johnell was prompt, professional, and very knowledgeable.
Gerry and his team are great. Johnell is very professional and got the job done. Will use them again.
It was great working with everyone at Superior Heating and Cooling. They were very professional, answered all of my questions, and did a fantastic installing our new AC. Would definitely use them again and recommend to family and friends.
I used Superior to fix the AC unit that was out at my Subway location. I had been dealing with another company prior to that was giving me the runaround for days. I called superior off of a recommendation and they were extremely fast, professional, and a joy to deal with. Elijah, the technician was out at my facility within 2 1/2 hours of placing the call and had my system up and running again before the end of the day. They have earned my business on any of my units that need work, and I would recommend them to anybody looking for a reliable source of maintenance!
My A/C failed on Saturday morning. I called Superior who was the installer for my new home. I got an answering machine stating that they are closed on Saturdays and Sundays. I left a message so I would be first on the list for Monday morning. Much to my surprise I received a call back from Superior within a few minutes. They were extremely prompt, professional and caring. They sent out a very nice young man named Elijah who showed up in about an hour or so. He was polite and courteous and repaired the system in a very short time. He even stayed to test both the heat and air. What a great an unexpected experience especially these days. I can not say enough about this company!!! BRAVO....
Thank you Jerry for your professional work.
Thinking that I could solve my heating/cooling issues after a lighting strike I was mistaken. It took a pro like Mike the technician to fully solve my problem(s). Totally professional AND the service call price was half of what I expected.
We recently had a new Heating & Air conditioning unit installed and during a maintenance check I was very impressed with the Service Professional Mike. He was truly a professional. He gained my immediate respect when he did something that no other technician has ever done. Even though he did not have to, he removed his shoes before entering our Home. His comment was he likes to treat his clients home as if it was his own. As if that was not enough, he took his time and evaluated the problem and make a quick assessment of the situation. He identified a wiring issue and had all the tools to correct the problem. He was very friendly and engaging with me as a client and was bothered by my presence. He even gave me a resource for a compression sleeve for my Diabetic Leg. Now how is that for service? Superior is definitely a great name and Mike exemplified that 100 percent. Superior work Mike.
Mike at Superior did such a great job at our home! We were in need of a condenser repair and he was in and out in an hour! Walked me through everything and even made great suggestions for a future unit. Erica booked us for an appointment in place of someone's cancellation on the same day, talk about fast service! My husband and I look forward to being serviced by Superior again. Thank you!
Very professional and courteous, I would call them again, great work guys.
My A/C system quit working on the hottest of days. Gerry, a fantastic service technician came to my house right away to diagnose the problem. He was professional and extremely courteous. He diagnosed and repaired the problem quickly and best of all, inexpensively. I would highly recommend this company and especially Gerry for any heating/cooling issues.
Amazing company very trustworthy very good workers as well I would recommend this company to my family
This is by far the best AC company I have ever used. They can right out and replaced out capacitor and we were back in business in less than 30 minutes!
I want to say this company stand by their values. Even though they could not repair our AC and it wasn't their fault at all. They did everything to assist me with EVERYTHING!! I will say when I need an AC company I will call on Superior to assist us!!! I appreciate their concerns for our broken dinette set and did everything they could to get us a new one!!! Listen call on them and use them you wont regret it!!!!
Perfect service!
Our warranty provider put us in contact with Superior Heating and Cooling of NE FL. The lady on the phone (I think her name was Julia?) was helpful. We had to coordinate multiple schedules so my mother and I called a few times. Michael came to the house. He was very respectful of social distancing and wore a mask around us. He quickly identified our capacitor was the issue and replaced it on our 20+ year old unit. The entire process was very smooth and efficient. Our AC works like new. Highly recommend.
Gerry and Davon were excellent at installing a completely new HVAC unit and duct system. They were very professional, attentive, and thorough. I was given an explanation and documentation for all of the work that would be done and they kept their word. I would highly recommend Superior Heating and Cooling to anyone. BRAVO Gerry and Davon, you guy were great!!
Cannot recommend this company enough! Called with an AC problem and they came out within the hour. Fixed the problem quickly and efficiently. Gerry was very professional and explained everything thoroughly. Highly recommend!
I have received exceptional, professional, conscientious & friendly customer service from Gerry Centino & the office staff at Superior Heating and Cooling of NE FL, LLC in Orange Park FL with service for my previous 20 yr old HVAC system & their attempts for an appropriate resolution with a home warranty company with which I had utilized since moving into my home. As soon as I canceled my contract with the home warranty company Gerry immediately contacted me & was extremely appalled that there had not been an appropriate resolution & several debacles with the home warranty company & had been without heat or AC from February through the end of May unbeknownst to Superior Heating and Cooling of NE FL, LLC. I received immediate compassionate attention & although there was a delay in install of a HVAC system replacement due to shortage & availability of compressors in FL as a trickle down effect of COVID-19. The company kept me in the communication loop, provided a temporary portable AC unit in the interim & installed my new unit with utmost care & concern.