Reviews (61)
On a day I just so happen to stay home from work, I had a awful electric fire smell in my condo. My ac is over my water heater and leaked into the electrical box of the water heater. Fire department came out, turned off brakers and said I need to get it looked at. Dbk came on a emergency visit so I paid more for a service call and they still didint come right away. It was 2 hrs later. He looked at my water heater, said it was shorted because the float switch failed and didint tell the AC to shut off due to the excess water that was not draining. They cleared my line that day so it has better flow. Noted, the shorted water heater and failed float switch. The next day when they came to install the water heater, they did not replace the float switch. In other words if the water comes back, there is a possibility the same thing can happen, and if I'm not around can cause a fire. I explained to Greg in HVAC that they forgot to install the float switch. He wanted me to pay for another service call. I don't think because a tech forgot to install something I should have to pay another service call. I'm having to pull out any water daily from my ac to avoid a fire. I'll be going with another company. I'd avoid this company due to if they screw up thell make you pay more to clean it up. Even as something as simple at a float switch or as serious as a fire.
Greg with DBK is absolutely fantastic! Couldn't have completed any of my projects in a timely manner without him. He stayed till the very end and make sure the job was finished completely and correctly the first time. I can't say enough good things about greg in this company.
Subcontractors beware.
OMG. Brandon did an outstanding job.Very knowledgeable and and resolved my toilet backup immediately. Thanks Brandon.
DBK is a very hostile environment, they lack professionalism. There’s no recognition of any kind only mistakes are pointed out following with humiliation and indifference as well as a gossip about every one in the department starting with management and HR. There’s a lot preferences and recognition is only given to a selected group of people within their circle. There’s Divisions between the departments and there’s absolutely NO way to advance in you’re not part of their circle.
Great peeps. Professional and honest.
Did the hero hustle 5k for the second time. They put on a great race.
Overnight repair for a plumbing issues. Thanks guys.
Very pleased with the 2 man team that responded to my after hours water leak at my apartment. Professional, respectful and competent at resolving the problem. I am moving out of this horrible apartment complex very soon, but will definitely use this company, if I ever have any issues at my condo i am moving to.
Very impressed with the quality of customer service. My new AC system works great. The installers were professional and finished the job in a timely manner. And were able to answer every question I had. A few days after the install I also received a follow up from DBK representatives checking if everything was working correctly. I would highly recommend.
Chris and jesus, great guys, very professional, Great team.
Chris was wonderful, very personable, and professional. He came in, got the job done, and cleaned up behind himself. He works very efficient and now my home feels so much better! We have a new unit and also he updated us with a better thermostat. I couldn't be happier. Thank you so much for your assistance!!
Awesome group of people.
Great team, great service! Chris and Jesus were super friendly and helpful. Very down to earth team and we'd recommend them to anyone who wants someone to be real with them.
I had new air conditioner installed today by DBK Inc. in DeBary, FL. Company has previously done maintenance on very old air conditioner, and also plumming/sewer problems. I am very pleased with the service I received. Everyone was very helpful in answering my questions and helping me decide what system was best for my needs. The workers that did the install were professional and friendly. The finished job looks so nice, inside and out, plus the cleanup was beyond exceptional. Would highly recommend this company for your repair and replacement needs in your home.
Today i had chi’s Chris love and Jesus and they did an amazing job here today!! I would definitely recommend
CHRIS and ALEX really did a great job installing every there are very perfessional!!! They were very polite showed me how everything work'. I give them a 10 for a very good job!!!
No pierdan su tiempo llamando a esta compañia, ellos hicieron una inspeccion en mi apto y según el aire funciona perfecto, y realmente el flujo no llega al master, la solución que ellos dieron fue colocar cortinas y abrir puertas para que el aire enfriara la unidad del master, tengo 2 dias tratando de hablar con el tecnico que hizo el informe para que me explique y simplemente me jagen esperar, cuelgan mi llamada, dicen que nadie habla español. Compañia poco profesional.
Had a great experience with this company. My AC broke down in the hot Florida summer and they were able to replace it with a brand new one in no time. Shoutout to Chris! He did a great job and his customer service was fantastic.
I had a great experience with this company. I am a resident of an apartment complex in Orlando. I had to have my air conditioning unit replaced. Chris completed the installation for me and did a great job. He was friendly, professional, and completed the job timely!