Reviews (57)
My experience with Four Seasons Heating is good. Four Seasons installed the furnace/HVAC for my new home at Downtown superior. When I turned on the AC for the first time this year, there is no cool air at my 3rd floor. I contacted the warranty and Four Seasons at the same time. They both got back to me and Four Seasons scheduled a group of their crews to stop by at the same day. The issue was there was a wire not connected and a wire mis-connected. They fixed it pretty quick and run the AC, wait a little bit to check everything is good.
I made multiple calls for a service request on a device that was installed by this company. Months later, no traction whatsoever and nothing but excuses. It is probably best to take your business somewhere else.
I was driving on I-25 and witnessed a truck for this company (truck #31) driving extremely dangerously, tailgating and swerving. The truck had only one brake light and it was dim. It should not have been on the road at all. A company that treats safety this way has no business being in peoples' homes.
Adam from four seasons came out to check on an airflow issue submitted as a warranty claim on our new build home. He was very knowledgeable, friendly, professional and helpful. He went above and beyond to check every aspect of our hvac and furnace system. Laurie was hard to get a hold of so we just exchanged messages. But ultimately scheduled a time that worked for me. I was very impressed with them and would recommend.
Installed the furnace in our new home went to go change the filter. Found the old one just laying there and the wrong direction
This company installed HVAC in our New Build Home. After 10 months our AC broke down still under warranty we called in. The first tech came and misdiagnosed our unit. They dispatched another tech same week. Luckily, Carlos fixed our unit same day. He was patient and gave us valuable tips and advice to keep us cool. Thank you!
TERRIBLE!! This company installed our HVAC system in our new home this year. The service department is the worst ever. Maybe it’s because it is warranty work. Laurie the service scheduler won’t call you back and is always at very long lunches or unavailable to speak with you. It’s been two weeks of 84 degrees in our bedroom at night. They send a tech after a week and many phone calls who says the HVAC should’ve had more freon and they didn’t clean it coils properly. He said he did both but a week later it’s still 84. I’ve called so many times trying to speak to Laurie it’s crazy. She finally calls me back but I can’t answer. I called her right back but she’s unavailable. They assure me she’ll call me back. 4:30 I call again and they are closed. Recording says press 0 for emergencies or 1 to leave a message. Neither options work. At this point it’s not worth my time and I’ll call another company and pay as this company seems to careless about warranty work and customer service.
They installed our HVAC system when our house was built. I filled out a online request to schedule from their website. apparently no one has to access to that, and they don't service any of the units they installed. They shouldn't have a form on their website to schedule an appointment if they don't plan on using it.
Our 2 year old furnace had a faulty gas valve. Four seasons were the ones to install it but when our gas company just off our heat on the eve of a temperature drop, they couldn’t be bothered with us. Carlos informed me that he had to take care of customers that were still under warranty and could not make time for us. I hope he enjoyed sleeping in a nice heated house that night. My kids did not enjoy freezing in their beds…
Driver nearly hit me and my kids while driving them to school - reviewing the comments, it seems to be par for the course.
I little trouble with scheduling, but they showed up on time and quickly diagnosed the problem and made the repair.
👍
45 in a residential and absolutely no regard for stop signs. Truck 66 is going to kill someone.
When you call, they will say someone will call you back to schedule an appointment. Waited a day, no one called. Called again the next day, they stated same thing and didn't call back. Possibly because I'm asking for a warranty repair? I guess if you buy something from them don't expect them to fix any issues.
Great service, knowledgeable technician.
BEWARE!!!! We used Four Seasons to install a whole home humidifier in November 2019. We were informed that it shouldn't raise our electricity bill by much since the temp in the house would be more comfortable with humidity-- we have a finished basement and they said they wouldn't have to cut through any walls or anything because of the location of our furnace. Install seemed to go good and everything was working well. House was humidified. We keep the house at 68* with 35% humidity in the winter months and we noticed a HUGE increase to our bill (even in the summer with no humidity usage). Our bills have consistently been $100-120 more per month than they were prior to getting the humidifier installed. We had Xcel come out to check our meter to make sure it was functioning properly (it was). And then had an electrician come out who checked the breaker box... he turned off the furnace breaker and noticed that our furnace did not turn off even after switching the breaker to OFF. It took a ton of investigation but we found out that they improperly and NOT to building code, installed the humidifier off of the furnace breaker and connected our furnace to our downstairs bedroom breaker. They were too LAZY to properly install our humidifier to it's own dedicated breaker. Our home wouldn't even pass code and it was noticed that an imbalanced load was going to the ground causing an excessive loss of electricity (which we are paying for). After hours of back and fourth phone calls with four seasons they finally came out and agreed to fix things. They tried to push it off as not their fault because they hire an outside company to do the electrical work... WHAT?! A heating/AC company that doesn't even do their own electrical work? It's been a year and a half of EXTREME electricity charges and now Four Seasons will not call us back to try to work things out or compensate us for all of our time and money that we've spent. Absolutely horrible customer service... it's been nothin
There is a long story that goes along with issue, but the long and short of it is that I have used this company before and every time I've used them there has been delay after delay. This year, to try to head off the busy time of year, I checked my AC the first time the weather got warm. Sure enough the freon had leaked out again and it wasn't cooling. I contacted Four Seasons to come and fix my AC unit again, and after a few days they were able to come look at it. The problem is they didn't have a "special fitting" to recharge my system. The technician requested a trip charge, and I asked why I was paying him a trip charge when he didn't do anything yet. He said it was the way their company works. I said, I was in a service industry and never had my company collected on any payment until the job was completed. Either way, I begrudgingly gave him my credit card. He started to leave after charging me, and I said "so that's it"? When are you coming back?". He said he didn't deal with the scheduling and I would need to call the office. I tried to call the office and they were closed for the day. I called the office the next day and spoke to "Lori". She was rude, curt, and clearly didn't care the issue wasn't fixed. She said she didn't see a warm day in the future so I need to call back when I see there is a day that is warm and they'll get me on the schedule. Of course I knew this was going to be a problem, so I said, can I not just be automatically scheduled the next time there is a warm day? Her response was "No, you need to call back in when you see a warm day and we'll put you on the schedule." Of course, I wondered how this would go and explained that I highly doubt that if I saw a warm day a few days in advance that they'd e able to accommodate. She assured me that they'd find a way to get me onto the schedule if I gave them a few days notice. A few weeks later, I called them on a Monday to let them know it was going to be warm on Friday. Lor
We used this company for years and used to get good customer service and good quality work at a fair price. Their customer service is now the worst I have ever seen. Their "dispatcher" refuses to call back for 5 hours after an early morning request for service and then finally, after you repeatedly beg to speak to her, tells you that she has had dozens of other calls and no appointments available. Tell me that 4 hours ago, lady. My heat has been out all night. There are other companies out there I could have called. Now they are all unavailable. Utterly incompetent. We will never call them again.
If you ever need any kind of HVAC, furnace, A/C repair or install, Four Seasons Heating & Hair is top notch!!! Very knowledgeable, responsive, and honest. You can absolutely trust them to do a great job and not over charge you. Forever more, this is our go to company for all things furnace and A/C!
This place was excellent for my impromptu press conference. Best Four Seasons in Denver!