Reviews (36)
I cannot say enough good things about Stone Heating and Air. We had a new AC, High Efficiency Heater and Water Heater installed. Every aspect of our business together was conducted with honesty, integrity and impeccable five star service. As far as we are concerned, Stone Heating and Air will be the one and only company that we will use.
John came out on a freezing cold Sunday to troubleshoot my furnace which had failed. He stayed until it was fixed and working reliably! Very grateful for his professional work and expertise. As the new homeowner, he walked me through the furnace system and answered all my questions - very helpful! I will definitely use his services in the future.
My furnace went out with an overnight low of 10 degrees. John Stone was able to work me into the schedule and get me taken care of, with a correctly sized furnace for my home, right away. He showed up with two of his employees, who got right to work tearing the old furnace out while John went to pick up the new one. Once he returned the whole appointment took less than three hours, they did a great job, were very professional and actually took the time to clean up when they were done. I would highly recommend this company for any HVAC needs.
John Stone responded right away to my message. Fixed the ignitor in my mom's furnace within the hour for under $200 when another company (One Hour) said it needed replaced completely. I'd highly recommend this company!
Disciplined family run business with high standards. Professional, conscientious and courteous with a full guarantee on all parts and labor. Extremely responsive and respectful owner and crew. Thank you for the great service.
John and his team installed ductless mini splits in all three of our bedrooms and our downstairs living room. They were great in communication and getting our top of the line Mitsubishi systems as quickly as possible. They worked quickly, efficiently and clean! We really appreciate them taking such good of care of us just in time before summer. They also were very affordable after comparing multiple company estimates and did not try to sell us on more than what we needed. 5 stars!
Awesome work ! Would not use anyone else. Thank you, John.
I couldn't be more pleased with their service. They moved jobs to fit my time schedule. . The technician fixed the problem quickly and was very polite and friendly. Very pleased
Needed a replacement furnace and AC and Stone did great work! John and his crew were courteous, experienced, and knowledgeable. The installation was affordable and done in a timely manner. I'm looking forward to working with Stone in the future for general service and maintenance on the equipment.
Professionalism of the crew was outstanding; arrived on time; answered all questions. Completed all installations in very timely manner - actually sooner than we anticipated. Top quality furnace and air conditioner.
Working with Stone Heating and Air was a stress-free and positive experience, even for such a big-ticket item as a new air conditioner. After interviewing several companies, we were struck by the company's competence, customer service, and fair prices. They exceeded our expectations!
Very Professional, the communication was way more than other quotes I received, and they were able to get the install done in a very timely manner.
Tech was courteous, on time, and explained the system tune up. Will use again :)
Great Company!..Very knowledgeable along with incredible customer service. Every crew member is very friendly and accommodating. John always has a smile on his face. I have used them for over ten years and will continue to use them for all my HVAC needs.
Stone responded rapidly and assessed our situation. The installation was professional and completed in one day. The technicians were pleasant and had an excellent work ethic, hard to find today. They were very knowledgeable about equipment available to fit our needs. A couple simple options were laid out for us but there was no unnecessary upgrades offered and there was no sales pressure. We appreciated their honesty and outstanding attitude and have no reservations recommending Stone Heating and Air Conditioning.
Our heater and air conditioner had been tuned up by another company and we were given a large estimate for repair so we called Stone for a second opinion. The opinion he gave us was HONEST, without dissing the other company, he explained how he saw our situation and why he saw it that way along with his recommendations for solving our issue. His explanation of the other companies findings along with his suggestions for our next steps is why we will be using Stone as we move forward with our heating/ac needs.
Very responsive to our furnace needs. Thanks for getting us all fixed up.
John and his team are outstanding! They installed a new air conditioning unit and a water heater at our business. We discussed the equipment options and he was informative without being pushy. His assistant, Orel, is knowledgeable as well. Looking forward to working with this team again!
Very quick response when our air conditioner wouldn't work any longer. Responded to a call placed in the late afternoon and got a call back that same evening. Prompt service and replacement at a reasonable cost, will definitely work with them for any future work!
John is as honest as they come! Very professional, and not out to just sell a new unit as the repair for your problem. Pricing is more than fair too, and will continue to use John in the future.