Reviews (14)
Thanks to Tanner for great customer service. On time, friendly, honest. Had another company come out to diagnose and they just gave us a list of $2300 worth of issues to "fix". Turns out, we had debris in the line from the motor, super simple fix that the previous tech should have found (maybe did). R&H was our original installer, and I should have reached out to them first. Thanks for the quick and honest help, and great value.
When I moved to Fort Collins 6 years ago, several people recommended R & H Heating and Air to me. I rigorously maintain my HVAC system twice a year and so was very careful in my initial choice, basing it not only on recommendations but on a lot of research on-line. After 6+ years of working with them, I consider R & H unquestionably the best Heating & Air company I've ever used anywhere (and I used to live in Texas, then Oklahoma!) Everyone who has come out to work on the system has been punctual, very pleasant to work with, responsive to the (many) questions I always have, and, best of all, very knowledgeable and competent. (Because of staff shortages, they do not now offer emergency after-hours service calls, which is unfortunate because system breakdowns always seem to occur late Friday or early Saturday morning. I hope they will be able to restore this service soon.) They are a small company, and many advantages come with that. Their pricing compares favorably with (and is often better than) that of much larger companies. They have a large clientele (because they're so good), so I scheduled check ups at least a month in advance. Very strongly recommended!!
I highly recommend these folks. We have been using their services for our home and rentals for many years. Very thorough technicians. They provide service you can count on for an extremely fair price.
Very thorough technician. Chase was great!
Had a maintenance check and cleaning conducted on my rental property furnace. Technician was professional and courteous and the furnace worked great.
R&H has always taken fantastic care of us. They will be our first choice each and every time!!!
great company family owned for 3 generations.they are good at what the do.love those guy's.
Just wanted to share the great experience with these folks. Very quick and accurate with repairs. Did what was needed with no pressure. I very much appreciate the honest repair and expert service. Thank you R & H Heating and Air!
Great service. Price as stated before work was done. Arrived on time. Would recommend this company.
Outstanding service, timeliness and just what you want when the heat or AC maintenance.
Friendly service, John was very informative and helpful, able to resolve my issue quickly. Thanks
Not so much about just getting the job done, but very important on how you deal with customers and their request. Unfortunately, it was getting cold and the heat went out at our place and we had Randy come out and try and help us. He was SO incredibly rude and condescending with anything that you asked him about. I had no choice to use him due to the cold weather fast approaching. If it wasn’t such a time sensitive issue I would never use this company. Do not recommend this company, do not recommend Randy. Find some other place to support.
When our air conditioning went out awhile ago we used R & H because our developer recommended them. Big mistake! It took them over a week to respond and send someone out (this was the first time we had temps close to 100 degrees). The guy finally showed up, never introduced himself, never put on booties, and was the slowest moving person I have ever seen. He worked for four hours and didn't find the problem. Oh and he blew up our toilet!!! Four days later same guy comes back only after my wife asked to speak to owner. He finally found the problem, fixed it and proceeded to blow up our toilet again!!! My wife did not use that bathroom for a month! Seven hundred dollars later on an air conditioner that was less than two years old sure did not make us happy. To say the least, we do NOT recommend this company!!!
Got my 20 some year old furnace fixed on Sunday morning with parts in stock! Top notch. Thanks