Reviews (100)
Great service that was responsive and fast. Great communication and they answered all my questions. Would recommend for your HVAC needs.
Cool Ducts responded to my request in a very timely manner. Our technician, Cole, was very informative about what needed to be done on my AC Unit. They were quick and efficient to get my unit back up and running.
Excellent experience with Cool Ducts! Highly recommend!! Cruz was not only prompt and professional, but thorough in assessing the problem, and comprehensive in explaining our issue and what he did to fix it.
Our AC, and heat, did not turn on, just stopped working. Called Cool Duct, could not make it out day I called, but they spoke with tech, “Cruz”, who called me and texted will be out tomorrow. Cruz had great communication, gave me heads up so I could meet him at house (as I was working on Wed). Cruz showed up, wife came home so I left. Later that night, AC stopped again. I left message; Cruz called first thing in morning, stopped by few hours later. Again, great communication and text so I did not have to wait around the house for hours. Cruz checked multiple items, determined a wiring short; pulled new wires, checked all system parts, ran unit, ADDED FUSE NOT IN ORIGINAL SYSTEM (older unit) TO PROTECT AND PREVENT FUTURE PROBLEMS!! Gave me his number, called later to check on us. GREAT EXPERIENCE! Cool Duct was responsive, but CRUZ WAS AWESOME!! Cruz had great communication, accommodating, did great job, and followed up. He was amazing! Definitely recommend these guys!! John ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ !!!!!!
Called Nick this morning with an AC issue. Was able to come out within a hour or two. Found the issue and was in and out in less than an hour. Amazing!
Nick and his team were awesome! He quickly diagnosed the problem with my AC, explained my options in detail and provided a cost effective solution. I would definitely use them again.
Technician was rude to his teammate in front of us during his service which felt unprofessional. We recently had AC service but technician didn't ask about background and was pushy about adding more coolant when it was recently added and is already gone. AC likely needs replacement but technician missed this entirely.
Cool ducts is a great company. They went above and beyond the call of duty. My furnace wasn't covered by warranty for water damage. They came out and fixed it anyway. They are the best !!
I called Cool Ducts in for an estimate and a diagnosis for my AC system and they were very nice, professional, and straight to the point. They waived the fee for me which was incredibly generous!
Amazing local business! Fast, friendly and took my appointment on very short notice. Took about 40 minutes to fix the issue. If you have an AC issues, support a great local business!!
Very nice patient very kind gentleman's hard workers and they really love their jobs so thank you appreciate all that was done
We had our HVAC unit short circuit unexpectedly, and were also overdue for an HVAC cleaning. Nick was able to come out the same day I called, was incredibly easy to work with and knowledgeable, charged a fair price for repair and maintenance and fixed all issues very quickly and without hassle. I will use Cool Ducts exclusively going forward for all service and maintenance needs. Thanks!
Nick and his apprentice diagnosed the problem with my aging AC unit immediately. They offered a range of solutions and options based on the reality of the situation. Priced it fair with no effort to upsell a new unit. Got the old girl working again and then were on their merry way. Local, honest and highly capable. Strongly recommend.
Nick and Cole were able to come to my house to perform AC repair. All of my refrigerant had leaked and they explained my repair options clearly and walked me though the pricing. They also offered suggestions for yearly militance to prevent future problems . Overall extremely professional and helpful. Highly recommended.
Nick and his team are prompt and thorough in their service. This is our third time using them and we have been more than pleased each time. Nick takes pride in his business and service. He works hard to please his customers.
Very knowledgeable, fair pricing, great customer service. We just got our furnace and A/C replaced by Cool Ducts. It was such an easy, painless process. Highly recommend for all of your HVAC needs.
I have copper piping running right along the top of my washer down through my tile floor i hear dripping water noises coming from tje new furnace this looks and sounds horrible i do not recommend at all its trash i may tear it out and fix it myself horrible
Here in a few hours, diagnosed the problem in 5 min, had the part in the truck. Can’t imagine a call going any smoother!!!
These guys are great! Nick is extremely knowledgeable about HVAC and even walked me through some home diagnostics, free of charge before coming to the conclusion, I need the coils cleaned. Highly recommend them!
At the beginning of March 2022 ( last year), I had some issues with my old furnace that decided to stop working in the colder days of last Winter. I made a request for a repair through my Home Warranty and first, they did send me a contractor that were out of business ( I assume they didn't know at first). After waiting 1 full day for this contractor to get in touch with me and getting no response, I resolve to contact my Home Warranty again. At this time they perform another request for 3 more contractors, which 1 was only available in about 1 week, another one in 3 days and then Nick from Cool Ducts were possible available by the end of the day or the next day. After meeting and having Nick to fix my furnace, I can say he is very professional, very knowledgeable with his work, very responsible, very respectful, prompt, has a excellent sense of humor ( there isn't any problem that boring him , he is always happy, don't matter what 😁), very competitive prices, excellent service and more. Believe me, I could stay here all day long, describing Nick and his team professionalism and qualities. Please don't waste your time and do yourself a favor Call Nick from Cool Ducts for any HVAC problems and you will not be disappointed! For sure, in the future, I will contact him for maintenance/ repairs on the full set of machines that we end up to replace with him for my home after dealing with old furnace issues. I highly recommend him and his team! Thank you so much Nick for the AMAZING work that you do! Regards, Milene