Reviews (100)
Used them 3 times, all different appliances. They are always quick to respond, reliable, fast, and affordable. They are also very trust worthy. When the service tech found my wedding band, he was quick to report and give it to me when he could have taken it without me knowing. I use and refer them every time!
Dennis was great. He debug the problem quickly, explained the alternatives, and completed the repair.
Very happy with the service provided. Dennis always does a good job. It's not the first time that we have had Dennis come to our house for repair. Setting up an appointment is simple. Got an appointment quite easily too. Day of the appointment, Dennis came within the window provided with a message giving the ETA first. We had a leak behind the refrigerator drawers of our Samsung fridge. He diagnosed the problem within seconds, fixed it the same day within a matter of half hour. Payment options are convenient too. We are satisfied with the overall ease of getting the problem fixed. Will definitely recommend the company.
Gas furnace wasn’t working and appointment was only available for the following day. The phone appt attendant recommended that I contact other local repair shops since he was aware of the urgent nature due to the cold temperature at night. Made several calls that didn’t pan out so called back Global to make the fix. Luckily Dennis had a replacement control board to make the fix. Was impressed with the appt attendant and Dennis’s professional attitude. Thx
Global pro had a technician over within 4 hours and he was thoroughly professional about the whole repair process He walked me through the affected part, offered options and quickly got my machine up and running Very impressed
Love love love this guy! Freezer died Saturday a . I called several people who laboriously accommodated me before saying, ' see you Monday or Tuesday '. I needed help NOW. Global HVAC were professional and apprised me up front of the cost. They were prompt and professional. Thanks again for showing up and providing great service!
Update: actual first visit was good and efficient but they failed with follow-up. Promised quotation for new unit is still missing and there has been no response to my contacts. Update2: few days later they send needed info and we were happy with the content and option they offered. Update3: after agreeing buying the equipment and installing it everything was perfect. Technician came on time, was efficiently working and end result was just fantastic!
Dennis is an amazing technician! Totally recommend him for this job!
Our AC stopped working. I called Global HVAC and appliance repair and I got an appointment for the next day from a friendly customer service person. Dennis quickly diagnosed the problem to be low refrigerant and potential capacitor problem. Gave me a reasonable quote, fixed the problem and made sure the system worked as expected. The problem got solved in about an hour. Dennis is very professional and helped resolve the issue quickly. I can see that he deeply cares about his work and ensures customer satisfaction. Highly recommend Dennis and Global HVAC & Appliance repair.
Terrible experience. The technician who came in diagnosed and quoted $565 to fix the A/C. Technician mentioned $365 for booster replacement and $200 for refrigerant. When asked is there any discounts available (since their website quoted it), he said "why" in a very rude manner. Following that saying, do you ask for discounts at "Apple" store. Just based on this response I decided to not get any work done. He also mentioned that he does not know how much refrigerant will go into the system. Extremely unprofessional, overpriced and rude and will never use them again.
I called Global Pro when my refrigerator stopped working. Dennis came and got it working with a temporary fix until the new parts came in. The parts arrived quickly and Dennis was back early morning the next day to repair my fridge. Great job!!'
Miss diagnose the problem when he gave me an estimate on how much it was cost more to fix it
Dennis came in and inspected the problem with our Heater and identified a solution to solve the issue very quickly and professionally!
Had an issue with my washing machine. Was able to schedule an appointment the day of the issue. Dennis quickly discovered the cause, and replaced the necessary part. I will be reaching out again if any other appliances have issues.
Great and friendly service at a reasonable rate. Dennis did an amazing job fixing our dryer as needed. We got the help we needed within 24 hours.
My oven quit heating up, so I got in contact with Global Appliance Repair and they booked me an appointment the next day during a time that was convenient for me. Dennis arrived at my home on time and quickly identified the problem, fixing it the same day all within about 30 minutes! Very friendly and professional! I'll be calling these guys again for any other repairs that I need and recommending to local friends and family.
We sent in the request over the weekend, and they responded! Set up appointment for Monday, arrived on time, identified the issue with the dryer, fixed it. Moved on to checking and repairing refrigerator. We waited a few weeks to make sure everything stay fixed and working before giving them this review. They did the job right, on-time, could not ask for more professional service. We are very happy with the results.
Extremely expensive. They wanted to charge me $340 to replace a part that costs $35 (or $70 OEM). I offered $200 and they said it's too low. Bought the part and replaced it myself.
Bill is knowledgeable and precise at his job. Was able to diagnose the problem and quickly repaired my dryer. I like their online scheduling feature instead of calling and not getting any response.
Global Appliance Repair was very responsive and came out quickly to address the problem. Our technician seemed very knowledgeable and was able to quickly figure out why our freezer stopped working. We would use this company again for any other appliance issues.