Reviews (22)
Recently called to schedule an appointment and was greeted by Marlene. Marlene informed me that Apple Valley Heating and air had sold and that Air Repair was taking over. She was very helpful and had great customer service. Once my appointment was scheduled, I received a text message confirming appointment and was informed that Jacob was going to be my technician for the day. Jacob arrived on time and courteous. Jacob diagnosed my HVAC system and explained his findings and was very helpful with answering all my questions! Super Happy with everything! Call them you won’t regret it!! Thanks again Air Repair
Air conditioner stopped working in the middle of 110+ temperature heat wave and called Apple Valley Heating and Air Conditioning for repair. Prompt, professional communication and came out for repair the next day. Air conditioner was serviced and repaired without hassle and fair pricing.
Had Apple Valley heating and air come out to do a service call at our house, when two other companies flaked out these guys were on it. Honest and knew exactly what the problem was took good care of us the house is nice and cool. Thanks guys you did a great job. Gilbert Estrada
I called on a Thursday afternoon and they had my A/C fixed that day. After weeks of suffering in the desert heat, I should have called them sooner. very professional and honest pricing. Thank you so much for your fast and helpful work.
Nathen lied to me and my tenant. He lied about my air conditioner saying it was done for and it was dangerous. Tried to scare me and my tenant. I called out another company and the only thing wrong was a tripped breaker. He lied about what the unit looked like and what was wrong with it. He didn’t even look at it.They charged me 125. Even after he knew that I found out his lies. Very untrustworthy!
My air-conditioning started blowing out warm air. I contacted Apple Valley heating and air, they came out about four days later. He complained about my nest system, but also did not know how to work it. Went on top of the roof for about 15 minutes. Came back down and said “OK that I’ll be $360.” I didn’t even know what the problem was and I did not authorize him to fix it once he found out what the problem was. He claims he fixed our capacitor and also gave it a maintenance check. But then about a month later, Our AC started blowing out hot air again. Pretty much doing the exact same thing it was doing before. So I contacted him and let him know that it was doing the exact same thing. He said it would be no warranty and then he’ll do me a favor and come out for free. our AC started blowing out hot air again. Pretty much doing the exact same thing it was doing before. So I contacted him and let him know that it was doing the exact same thing. He said it would be no warranty and then he’ll do me a favor and come out for free. But every time he came out my AC would randomly start working again. He was mine boggled and did not know what the problem was which makes me feel like he just change the capacitor originally and gave it a maintenance check but still didn’t know what the original problem was. we had a neighbor come over and look at it, turns out there was a loose wire the whole time. Very disappointed, very unprofessional and would never hire this company again. I hope this never happens to anyone.
Robert does great work!
Great job getting air vents cleaned. Thanks!
Called around for duct cleaning and this company was not only affordable but also prompt and professional. I will be using this company for all my heating and air needs from now on, I already put myself on their maintenance list! Thank you again you guys!
Best experience I've ever had from ANY service tech that's come to my home. I got a straight forward explanation about what was wrong with my heater without feeling that I was being pressured into a high dollar repair I couldn't afford or didn't need. Thank you so much Nathan for fixing my issues and being so honest. I will definitely call them again in the future!
Nathan showed up on time and fixed my heater in about 20 minutes and saved me $$$$ he could've told me I need a major repair but fixed my thermostat and serviced my heater for winter, will be calling for summer service, Thank you,
Nathan Keefer.....I had them come out late on last Friday 1-10-2020.... turns out I had a bad control board ...he had a replacement in his truck...without fail he replaced it and now we have heat....thank you for coming out at last minute...my wife is very happy!!!
This guy came out and FLAT OUT LIED TO MY FACE, this man told Me my Transformer was burnt out and showed me a fuse and said that the current of Electricity was so strong it Blew the fuse then passed it to Burn the Transformer foe an additional $150.00 could be fixed then I replied to him that I used to be roughing electric I said there is no way that a current is going to blow a fuse and pass it right up and then bring out my Transformer so I paid him $125 House Coffee send him on his way went to my job at Home Depot but three fuses in a pack for a less than $2 replace the one fuse in my heater and AC works beautiful
Detailed explanation of work to be completed.
I called this individual to come out and service my air conditioning unit about (30) days ago, he supposedly he had fixed the issue. Only to have to call him back (2) days ago to report that my system is not working once again. This guy came out and determined that my system has a leak and that by the way your coil is rusting pretty bad. He told me that he could fix it but it would cost me an additional $1600. I contacted my home warranty company and they agreed to send one of their own technician out to access the problem. This guy got angry because we decided to allow the home warranty company handle this situation. He really was agry because he couldn't cheat us for beware of this crook
My heater & ac went out. The technicians came out and told me about the hero program which helped me get a new package unit on my roof without having to pay out of pocket right away. They gave me a great price as well. Really nice and got the job done fast. Thank you guys again for coming out! I will be using them for future services and I highly recommend them.
Ive been using A.V. heating and air for years and they've always given me great service at a reasonable price. I recommend their service to everyone.
I had an appointment on Friday but they called on Wednesday And said they had an opening. They came out same day and fixed our AC in just a short time!!!
Day 2 of no ac. Called once and was told they will be out yesterday, never showed up. Then today was told at 4pm, it is near 5pm and was told they may not even make it out today. Worst service.
These guys are terrific. After I got over the sticker shock of replacing an aging A/C unit that cools the south side of my house, I came to the realization that I was being treated fairly and that my emergency was being handled is if it were their emergency as evidenced in their sense of urgency. I called them at 7am, they were out by 8:30am, it was determined that the unit was KAPUT, they had pricing to me by 9am and they started the installation the following day! I am writing this review even as they are finishing up the install (day 2). Craig, the installer, is the one of the most polite young men I have ever met. He is customer service oriented and an asset to this company. AV H&AC has been to my house 3 times and all 3 times I felt I have been treated with concern and respect. I am looking forward to the completion of the job and cool air again! I would highly recommend this company to anyone. Thanks guys!