Search

Amenities

  • Wheelchair accessible parking lot

Cool Masters Reviews - 33

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kandy Sowards

Fred and his sons were very kind and professional in the removal and installing a new furnace and central A/C unit. I was extremely pleased with not only their work but the pricing.
I would highly recommend them.

John Qualters

Excellent installation and service. You deal directly with Fred the owner who doesn't try to upsell you on system you don't need. His sons Tom and Joe did a great job on the installation and are polite and friendly.

John Eisenhart

Cool Masters was very helpful, quick to respond with service, and ultimately gives you great advice and service. Highly suggest.

Ervin Flinchbaugh

I was in need of a new furnace and ac. My unit quit in the heat wave. I called cool masters and they ordered a new unit for me . The unit arrived in 3 days and was installed in a few hours. They were very efficient and professional. I would recommend them to anyone and I would use them again in a heart beat.

Donna Dawson

My A/C was not as cold and then I found the outside unit was not running. I called for maintenance. Fred scheduled the next day he took care of the issue and its cooling great again. I was very happy with his answering service, quick response and Fred's customer service.

Skip B

I really can't give a review for their workmanship since they NEVER SHOWED UP!!! They were supposed to be here between 12 noon and 5PM today for routine air conditioning service. How about a telephone call telling me you can't make it. If I ran my business this way I would be ashamed for doing this to a potential customer. Stayed home all afternoon waiting. Hey, my time is also important. Skip Bedics

Annie Kissinger

Fred was absolutely wonderful. Our AC broke down on a 90° day and he was here within 20 minutes of us calling. He replaced a part and had the issue fixed quickly for a very reasonable rate. I can’t recommend them enough for your HVAC needs.

Jeff Collins

A trustworthy electrician recommended them, and I'm very glad he did! They fit us in earlier than expected which was very nice.. and these guys installed a new ac unit in only a few hours, pretty impressive. The pricing was lower than other estimates... I'd recommend them to anyone.

Rick Shue

My experience with Cool Masters was excellent.
The team is very polite respectful and clean. Everything was easy and positive from the first call to the end of the install. The team is very knowledgeable and detailed. Top of the line products will have your home feeling comfortable in no time. I recommend this team to anyone. Definitelyy the best in the business.

Becky Rutecki

If you're mentally disabled like I am, Fred Holder the owner, will be very patient with you. I have brain damage and have trouble talking and understanding things and Fred has always been very patient and courteous to me. He will often answer his phone right away too when you call if you've got questions about the repair or installation he did.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload