NextGen Heating and Air Conditioning

Johnathan is very good at what he does and he is trustworthy and fair. There have been two separate occasions I called and came over immediately and he is a great worker and smart! I would recommend him to anyone.

Jonathan saved us on a very hot July Saturday in South Philly! We were desperate and had called several people in the area trying to get someone here quickly. Some folks said they would try to come but didn’t follow up with us. Not Next Gen. they said they’d be here in 2 hours and we’re here even sooner. They were friendly and professional. It took Jonathan about 5 minutes to diagnose the problem (bad capacitator). 10 minutes later we had a new part in place and our AC was running again! The total price, for the part and the work, was less than what some of the other companies told us they would charge just to come out and diagnose the issue. We will call Jonathan and NexGen first next time!!!!

Jonathan from NexGen has been servicing my central air unit for the past two years. The first year was June 2022, I was searching for a company that had great reviews that was in my area, so I came across NexGen. I called to set up an appointment and I received a call back within an hour and it was Jonathan. I explained to him that my unit wasn’t getting cold and I felt like something was wrong. He said no problem, he gave me an appointment for the next day and was there on time. He diagnosed the unit and found that we needed refrigerant (4 pounds) and it needed to be cleaned and charged. I was so grateful and thankful that he was honest and that was all it needed for the time being. He also sat with me and my husband to give us all other options and to let us know that if we had any issues after he leaves to call him and he’ll come back out. The prices was amazingly reasonable, honestly I was surprised at the prices. We really thought we needed to purchase another unit, but Jonathan came in and resolved the problem. However, we ran back into the same issue this year (2023). Jonathan came out and this time we only needed (2 pounds) of refrigerant. He filled it back up, but this time he added some Stop Leak fluid and now we are up and running again. We saved more money this year again and we didn’t have to replace the unit. NexGen is reliable, professional, they don’t lie to you just to get money out of you. Jonathan will be honest and give you all your options and let you make the decision. There’s no pressure. Thank you again Jonathan!!!!

After unsuccessfully trying to troubleshoot an AC issue ourselves, we called Jonathan because our AC was not turning on. Jonathan was able to come out the same day we called, texted us when he was on his way, and showed up in the time window he told us. After testing various things, he was able to determine we had a frayed wire in our AC unit that was causing low voltage, added a connector to fix the problem, and secured the wires to prevent it from happening again. We appreciate the quick response and ability to solve the issue. We will definitely be using NextGen if other AC or heating problems come up in the future.

I couldn't be more pleased with hvac company. John is a professional and a master in his craft. Other companies tried selling me a new system instead of fixing what was wrong. He had everything up and running quickly and affordably! Thx again highly recommend!

I really do not understand all the positive reviews, they must be bots or something. I had the completely opposite experience with the technician coming out multiple times failing to diagnose my 3 year old central air unit. Then after a few tries he suggested I should buy a new one when my current unit was under warranty. He then said due to supply chain issues it would probably take forever to get a replacement and was very shady. Waste of time.

It's nice to see folks out there who are straight up and are not greedy. John actually walked me through connecting my C wire from my heater to my thermostat over the phone. Before he had to come out he offered to walk me through and in 7 minutes my new thermostat was working. I offered to pay him because I thought it was the right thing to do especially because the weather was bitter cold. He said no just give me a review on Google. And so that's what I'm doing. Good dude! Would I recommend NextGen? ABSOLUTELY!!!

Very professional, got my AC fixed for a fraction of the cost of my original estimate. Will absolutely use again.

Excellent service and clean work. Completed early and was very attentive and accommodating.

Jonathan does amazing work, responsive, helpful, knowledgeable, and goes above and beyond to get the job done