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Mister Sewer Plumbing & HVAC Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jamie Gamble

We had a sewer backup in the basement and tried to clear it on our own with a snake and drain cleaner but were unsuccessful. Brett K. was the technician that came out on a Saturday morning first thing. He was on time and worked very hard to locate the problem. The issue was temporarily resolved but they do need to do a much larger replacement/ repair. I WILL BE using Mister Sewer to do the work. Thank you so much for being honest and up front about the problems and costs of my plumbing issue!

Jackie Waugaman

I had the pleasure of having Brandon come to the house to unclog my sewer. He was extremely knowledgeable, courteous, and efficient. He explained what he was going to do and how everything worked before doing anything, so I had an understanding and knew what to expect. Thanks Brandon for a job well done, keep up the professionalism shown today, you made quite an impression. Would highly recommend!

Joyce Holl

The serviceman was very professional. He cleared our sewer line and explained everything he did. We will definitely call again if ever needed. Thanks so much, great job!

T Ventz

Cameron did an excellent job helping us to fix the blockage caused by roots growing into sewer lines. He advised on preventive measures and suggested potential solutions for permanent fix. We are very pleased with the service!

Jeff O

I was having an issue with the water pressure in my house. I suspected that it was a failing pressure relief valve. I normally do my own home repairs, but my builder soldered the valve on, so this was not a job I was about to attempt.

I looked for a plumber online with good reviews that could come out in a timely manner. I found Mr. Sewer and I could not be happier with my choice. From the folks in the office that scheduled my appt to the plumber (Chuck) everything was A+++.

The work was done quickly, professionally and was reasonably priced. I would absolutely recommend Mr Sewer for any plumbing needs.

Victoria K

This company is evil! They were sent to me by American Water Recourses (AWR) to water-jet my sewer pipe and do the video inspection of the line. They did water-jet the line, but their technician was not able to properly navigate the camera through the housetrap in the yard. Mr. Sewer assumed that my housetrap is broken, the repair is not covered by the insurance. They told me that they will need to destroy the retaining wall and the fence and damage my property to at least $15K to change the trap. I asked for the second opinion from another large reputable company and they had no problem to navigate the camera through the trap and discovered the break in a sewer line under the sidewalk, almost 2 feet away from the trap. they also told me that nothing is wrong with the trap. AWR sent me another plumber who also had no problem to navigate through the trap and found the break of the pipe on a sidewalk. Now, because of Mr. Sewer incompetence and inability to recognize mistakes, the insurance company is rejecting my claim and their second plumber's proposal citing Mr. Sewer and demanding that I spent thousands and fix the trap first. I’d like to repeat that the broken pipe is almost 2 feet away from the trap and has nothing to do with it. This individual individual is evil, his incompetent diagnostics ruined me financially and destroyed my life, from a homeowner and small business owner with positive outlook, I am on the verge of becoming homeless. Evil!

Clara Myers

I highly recommend Mister Sewer. The technician Brett Kaylor is outstanding, very honest, very knowledgeable and very helpful. He was on time and very courteous. He took his time inspecting our sewer line and was very thorough. I will absolutely continue to use this company.

Pat Heckman

I had a water line leak repair done by Tasso and coworker, they did a timely and great job. Very professional, cleaned up all the areas that they worked on and explain everything that they were doing. Thanks for doing a great job!

Al Famoso

Excellent company that is well organized and cares about their customers. Needed sewer trap replacement. Very professional and conscientious staff. Highly recommend.
Thanks Luigi, Tasso, Sam, Cameron and Randy.

Family Feher

Our main waterline broke under the sidewalk. They replaced the line, covered back the hole in our basement and fixed the sidewalk nicely. They didn’t leave any mess. Weren’t the cheapest but they were professional. I would give 5 stars but when I called about an issue and a question the way the manager talked to me was anything but respectful. Yes, I imagine his job is stressful trying to manage a million things for several jobs at the same time, but still, talking to customers kindly is important. This turned an otherwise great experience into an unpleasant one.

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