Mister Sewer Plumbing & HVAC

I was very impressed with the honesty and quality of work performed to repair my main sewer line. They inspected the whole sewer line, which is the older terracotta type, and did not try to sell me any type of lining or additional service. While my yard was dug up for the repair, they also added an additional cleanout next to the municipal main which will make it easier to clean out in case a future clog happens. They also took steps to protect my driveway from digging equipment damage. I will definitely recommend this company going forward.

Mark, Austin and Chris did a fabulous job replacing the galvanized water line from the street into my house. The were friendly and professional and were quick to answer any questions that I had. I would certainly recommend them and call them again for any future plumbing issues.

My elderly In-laws had sewer problems backing up in garage and laundry room floors. I called at 7:30 and by 1:30 Mr. Luigi had the drain open and they were back in business. Very professional and kept me informed through the entire process. The cost and service was extremely reasonable, quick response and just a great experience, especially his customer focus was superb, especially and dealing with me at work via the phone. Highly recommend this company and kudos to Mr. Luigi for an excellent job well done!

Excellent, thorough, honest work...
You never want to have to replace a sewer line but when you're in this predicament it makes it much more bearable when you feel like you're in good hands!
Chris and his crew were awesome- they got there fast, worked hard, got the job done early and under budget. Can't say enough good things about our experience with Mister Sewer.
Hope to never need a plumber again, but if we do we know exactly who to call👍👍

Cameron, from Mister Sewer was awesome. He was excellent. He was professional and I trusted him as soon as he got out of the truck. He had my sewer cleaned out in 10 minutes. He knew exactly what to do. I know who to call and request the next time. Great job!

We used Mr. Sewer to replace the sewage pipes located in the basement and garage. They explained everything in easy to understand language, were open to questions, and incredibly patient with our elderly parents (one with dementia who asked the same questions over and over). We will definitely use this company again. Special kudos to Mike, Conner, and Lee. Thank you!!

We had Mr Sewer go to a home we are purchasing to do a camera line/dye test inspection. Instead, the guy wrote us a $5000 quote for something that did not need to be done, and told us the camera line/dye test could not be completed and still charged us the full inspection price for absolutely nothing. We had the municipality do the camera line and dye test with no problems. The municipality even let us know the original quote Mr Sewer provided to us was 100% not necessary and that the “issues” listed in the quote were not actually present. I recommend using another plumbing company if needing a camera line inspection done. We feel as though we were charged $250 for fraudulent service. Very disappointing.

I can't thank Cameron enough for his excellent service. My 110 year old duplex and the two buildings next door were having back-up problems that the borough told me had to be an issue with my sewage, even though I had it services just 2 months prior. Cameron thoroughly cleaned all my lines and then took a video I can use as proof when I talk to the local authorities again. Cameron was friendly, professional and truly knew his business, unlike others I have dealt with. I will call him again in a heartbeat!
Thank you so much for hiring such great technicians.

Top notch company starting with my initial phone calls with Tracy and Angela. They were very pleasant and immediately got to work on my behalf. They sent Brandon to evaluate our sewer pipes. He could not have been nicer explaining the issues while showing me the video. This took a couple hours taking the video, measurements and coming up with a game plan for repairs. He uploaded the video to his manager from his truck while at my house and they further developed the game plan along with the estimate in a matter of a few hours.
Thankfully, I had Erie Homeowners Insurance with sewer problem coverage. Jake the Manager from Mister Sewer took it a step further acting as my advocate providing all the details, videos, estimate etc., to the Erie adjustor. It made things so much easier for me. My adjustor was not only familiar with the company but offered his own testimony to their quality. That was very reassuring as was the manner in which the employees spoke highly of their owner Jason.
When they started the work, they sent Mike who was the lead plumber along with his assistants Lee and Ely. They texted when they were on their way and they did this daily. Mike was relaxed, professional, explained the plans for each day and answered all my questions. He was clearly a man of integrity and I was immediately at ease with this sizeable project which involved digging up and replacing all the sewer lines under my house. Lee and Ely followed Mike's lead working hard and acting professionally throughout their time here. During the project there were some other findings necessitating additional work and once again, Brandon and Jake put together some revisions and communicated them directly to my Erie adjustor for approval.
Any homeowner who has the old terracotta sewer pipes knows what water, roots, separation of joints, breaks in the lines and sewer backs up can look like. It is one of home ownerships worst nightmares and we all try to avoid it.
If that day should ever come for you, make sure you call Mister Sewer. They will provide a very kind and professional crew who will deliver the quality you need and the peace of mind to go with it. Good luck.

Mike and his crew were wonderful to work with what amounted to some major repairs. They were able to ease my concerns with a minimal amount of interruption. They showed up when they said they would and finished the job quickly. Further they were very good at answering all of my questions in layman terms.