Cost Plus Heating & Air

Cost Plus Heating is truly the best. I reached out a few years back since the shop is just around the corner from my house. Steve was super helpful, knowledgeable, and trustworthy. He has never tried to sell me products or services I didn’t need and has even given me tips on things I could fix on my own. When my old furnace finally gave out, Steve installed a new one for a great price. Him and his son have also helped me a lot recently during the sale of that home... quickly stopping by to fix minor things that the new buyers requested. I would highly recommend Cost Plus to anybody in need of honest, efficient, and reliable service.

If you want straightforward professional no-BS contractor, these are the guys for you. I appreciated that Steve was very upfront about the pros and cons of the central AC system we wanted to install so we could make an informed decision. Couldn’t be happier (especially with the crazy summer we’re having!) and have been recommending them to everyone we can!

I know it's been said in many reviews before, but it needs to be said again. Steve and his team are some of the best I've ever come across. From the office crew to the field crew - everyone I interacted with was honest, trustworthy, punctual, professional, communicative, transparent, accurate and efficient. I had Cost Plus install a gas furnace and AC and couldn't be more satisfied. I want to both thank Steve and his team, but also recommend anyone in need of HVAC work to contact Cost Plus first.

I contacted Steve for an estimate to replace the original 56 year old gas furnace and to add electronic air cleaner & central air conditioning, and new water heater. He showed up on time and was thorough with his inspection and explanation. Several days later I received the estimate and we scheduled the installation. He referred me to an electrical contractor for a 200 amp panel I wanted and they coordinated their jobs/inspections to minimize any disruption. Steve and Mark (who works with Steve) were professional, timely and showed a level of customer service I haven’t experienced in a very long time (I’m 61 and know the difference). They made sure we understand how to operate the system to maximize its operation and maintenance. I’ve been sending pictures of our new system as if we had a new baby because we’re so pleased. If you value quality give Cost Plus Heating and Air a call!

--We have used Cost Plus for Furnace repair, thermostat installation, AC installation and tankless water heater installation. Consistently the best price, high quality and prompt service. When we have had our furnace go down in the past, they have always found a way to fit us in and get it up and running again.

Steve and Mark both come across as very knowledgeable and trustworthy, with no BS or upselling. The majority of our neighbors use Cost Plus as well. Highly recommend

I’ve had the pleasure of working with Steve and Cost Plus Heating on three different homes over the last 15 years. Steve installed new furnaces in three different houses, and an air conditioning unit in one. He is a pleasure to work with, honest as the day is long, hard-working, incredibly knowledgeable and competent, uses high-quality products (exclusively American Standard), is responsive to emergency and weekend calls, and has very competitive pricing, with no extra padding or sales tomfoolery. Here's one quick example - on the last job he did for me, he deducted $50 off the final bill because he finished the job and hour or so faster than he thought he would. How many contractors would ever do that?

Here's another example from a recent job. I got two different bids, because Steve was temporarily not available, my furnace was out, and it was winter. Contractor A, a well-established Portland company, gave me a bid that sounded a bit on the high side, and offered a brand of furnace that I soon found on consumer reports had a very poor rating. (Tip - do your homework on this!)

Cost Plus heating, on the other hand, gave a bid that was significantly lower than contractor A, and used a well regarded brand-name product, American Standard. I of course chose to work with Steve, and and once again am glad I did.

Would recommend this business to anyone! Owned, ran, and operated by a wonderful, honest, and hard-working man named Steve! I can’t say enough how much Steve impressed me with his punctuality, effort, and work ethic. He’s not only the owner but he obviously is the main worker. My heat went down and he came over straight away and was able to fix my furnace within a day! He provided spare parts, from his own supplies, to keep my furnace working while the new parts were shipped. Then he came back promptly to finish the work and get new parts installed. All of this while helping dozens of other people around the city. Thanks Steve!

My experience with Cost Plus Heating couldn't have been better. Steve went above and beyond to make sure that he got me the best deal possible on a part for my furnace, which ended up saving me $800. He was super friendly and kind with every interaction and quick to get back to me. I'll definitely contact him the next time I need anything!

Steve and his son did a fabulous job from beginning to end! They upgraded our oil furnace to gas in one day and part of the morning next day. Steve coordinated with NW Natural gas and ordered the gas line immediately after install. He even scheduled final inspection and was present for it too. Cost Plus does not disappoint!!!!!!

I can't say enough great things about Steve and Cost plus heating and air. I have used his company for air conditioner repair, and installation of a mini split in my old Portland home.
He is always prompt, professional, and exceptional at what he does.
This is the way small businesses are supposed to run.
He knows his stuff, remembers clients and is reasonably prices.
Top rate!!!