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Pro Heating and Cooling, INC. Reviews - 38

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Travis R

Highly recommend Pro Heating. My 20+ old HVAC died at the perfect time where it was record heat and having a 3 week first born at home. Quickly called around 5 different places to get quotes and crammed over numerous nights to understand as much as possible of HVACs and furnaces and reviews of each brand. Pro Heating was by far the most professional and responsive to all my questions to make sure I was fully informed on my purchase. They gave me numerous quotes of various brands and efficiencies, worked with me to find the right systems for me that was in stock, and even worked overtime on Saturday to install the system ASAP after purchase. Cannot say enough good things about the quality of install, competitive price compared to others, and overall great experience compared to the other companies I inquired about. Highly recommend and have told two neighbors already on my street about them. Loving the cool 72 degrees when outside is 105 around! Seriously consider them when doing research of various install companies.

Scott Ashby

I've used Pro Heating and Cooling many times for my home and rentals. Fair pricing, always very nice, responsive, and they stand by their work. Thanks guys!

Terry Vanderwerf

I am very happy with the service I received. The company was able provide someone for the same day I call to schedule an appointment. The service tech was very responsive and professional. He also was able to give me a good overall assessment of my HVAC system. Looking forward to having them as my full time service rep.

Yutien Lin

I called this morning and Adolfo was able to come to my house in 1 hour which is extremely impressive!! He provided great service and explained patiently where the problem was and what his plan is. He replaced the motor swiftly and I got warm air in my house again!! I was so impressed that I asked him to do some more maintenance work on the furnace afterward. Highly recommended!

Jennie Thorsell

Our AC unit died during a recent heat wave. I had received 2 bids prior to contacting Pro Heating and Cooling. I called the office and they said someone would contact me soon, but they were busy due to the heat wave. Not only did I receive a call within an hour, but someone came out that same afternoon to give me a quote. The quote was less than my two prior bids and they offered to install my new unit on a Saturday. The whole process took less than 3 days. I was even able to apply a coupon to my bid. Overall, the employees were professional and hardworking. I would highly recommend their services.

Emily Louwsma

Great communication, great employees. Our AC issues were diagnosed within 1 business day, then repaired the following day once parts arrived. I will not hesitate to call them again if we need help with any heating or cooling issues.

Joshua Flanagan

I work nights so mornings are important to my family and I. I called and set an appointment for 9 am to get estimate on a new furnace and a/c pump and get it in motion. The guy never showed, no call from Him or the company. Will be definitely looking at other companies.

Andrew Thorry

This team did a great job! From follow up to quoting to getting everything working properly. We added AC to our older forced air system a few months ago. Great price, great service.

Stefan M. Hagl

Don't use these guys if you would like to have your HVAC serviced. They canceled my scheduled appointment for 3 days in a row and always excused it because they have "emergencies". Everything that needs to be done during their warranty period is considered an emergency. So obviously the work they provide is terrible because they have to deal daily with emergencies. So once your installed gear is more than 1 year old, don't expect to be serviced. Can't recommend them at all.

pradeep roy

Giving 2.5 rating.
Cons : Diagnostics for the problem is 125 dollars according to the advertising. As it took time for them to find the issue , the time spent to diagnose the issue was added labor on my bill which was disappointing. So watch out for what to expect.
Pros :
job was done well
Got 50 percent off the labor bill but still it was high

Feedback : I was told until issue is diagnosed it will be only 125. Please clarify this to other customers upfront so that they know what to expect.

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