Master's Touch LLC

I really appreciate that a real person answered the phone and scheduled my appointment. She was friendly, professional and knowledgeable.
The guys that came we're right on time, very professional, kept me informed throughout the work, cleaned everything up, and, even reglued the door gasket, lubricated the handle and cleaned the glass at no additional charge. I paid exactly what I was quoted. I will definitely use this business again and recommend them to friends and family. Call them, their awesome.

Great experience! I love that it’s a family run operation and they are super honest and professional and gave me a great price! I got my ducts and dryer vent cleaned, and wood stove serviced. Plus the dogs liked them… always a good sign!

This company lives up to it’s reputation! Daniel and Pete were a huge help with my wood burning stove. They were able to prioritize me earlier than scheduled and finished the job in an efficient and effective manor. The best part is that they didn’t just perform a service, they provided me with insight and tips to help maintain the performance in the future. Thanks again for a job well done gents.

I am so impressed!

I love these guys! We have used Master's Touch a few times for chimney sweeping and they are always professional, clean, and timely.
Recently, we asked if they would replace and install a new wood burning stove in our home. Nick came out to inspect the situation, gave a reasonable quote, made sure the quote included everything that needed to be up to code, and we scheduled a time for them to install.
We purchased our stove on sale at Lowes and had no idea what we were doing. Nick and Daniel came out to install it, grabbed some extra parts from their shop (free of charge) and made the whole thing happen in under 3 hours! They even hauled out our old stove for us and the whole thing came in under the estimated price!! They made it clear that given the age of our home and the constitution of our roof, it could go the other way, but they did everything they could for us and I am more than pleased.
Before leaving, the guys cleaned up after themselves... even hauling out my own cardboard trash from the new stove that had been delivered!
They are personable, professional, a little silly, and so stink'n cute! But don't let their adorable smiles and youth fool you. They know their stuff.
Because we have used Master's Touch before, I have met several of the guys on the team. They are all wonderful. Amy (scheduler) is super honest and knowledgeable and Doug is a hoot over the phone.
Treat them well and they will treat you well in return!

Fantastic experience from scheduling to completion. I’d forgotten how clean my wood stove could be! Looked like a brand new unit when they were done. Friendly staff from the scheduling person to the crew that arrived. Definitely using them for all of my cleaning and maintenance needs.

The scheduler was friendly and very accommodating. The technicians were exceptionally professional and friendly. They did the job in a very timely manner, were very communicative and straightforward giving feedback on the state of my wood burning stove. I’d recommend this business 10/10 to anyone!

Thank you to Masters Touch for cleaning and making our wood stove work like it is supposed to. We have had no further issues with smoke in the house since your visit and our fires are burning great.

I appreciated their communication, including updates when they were in route. I was able to text with them to make arrangements which helped me a ton as a FT working parent who rarely has time to make a phone call! Plus they took steps to keep our house clean, were quick but thorough, and made payment easy! I will hire them again!

Dan and David did fantastic work. Very professional, courteous and knowledgeable. Our heating system is old and hadn't been cleaned in probably 15 or 20 years. Despite the systems' funkiness and the accumulation of decades of juniper/pine pollen and forest fire particulate matter, they methodically and efficiently worked their way through all the heating vents and ducts (and clothes dryer vent too), taking the time needed to thoroughly clean each and every one of them. We will literally breath easier now that Master Touch has cleaned our system.

M & M Berry, Bend Oregon

Doug and his team of sons were really great to work with. They were easy to schedule with, flexible when we needed to reschedule due to illness and gave us a thorough bid to completely replace our chimney and clean our wood burning stove. When we decided to move ahead with our needed repairs, they were able to get us in on the SAME DAY! I was so impressed. Pretty good communication with letting us know where they were with things and the process. We will be using again next year to clean our chimney.