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Amenities

  • Wheelchair accessible parking lot
  • Onsite services

Garoken Energy Co. Inc. Reviews - 74

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
David & Mary Ann Andersen

Our AC went out in the middle of the big heat wave. I was pretty sure that it was a failed start capacitor but couldn't figure out where to buy one. A Garoken tech was kind enough to confirm my diagnosis, tell me about their retail parts counter and even give some tips on replacing the unit. I got the unit working again and didn't have to tie up a service tech during a hectic time for them. I'm definitely going to schedule some PM with this company.

Jessica Jechlitschek

I had a great experience with Garoken Energy. Setting up the appointment was quick and easy, and unlike other providers, they came quite quickly. After providing us with a bid, we had so many questions (as we learned more and more about HVAC), and the owner Donna answered each question knowledgeably. Her prices for AC and furnace are very competitive, and the install with Bob and Austin went smoothly. Thank you for making this summer heat bearable for our family!

David Mandrell

When my heater stopped working, I called Garoken Energy, the company that installed it for the original owners. They scheduled the repair the same week, and the gentleman that came out was great. Garoken was able to fix my heater quickly and did an overall inspection for other issues. During this process, I was shown other common problems with this specific heater, how to identify them, and how I can repair them myself.

Overall, I had a great experience with Garoken Energy and would not hesitate to call them again.

Ginger Goodspeed

We hired Garoken to perform our annual HVAC inspection. We have our HVAC inspection done regularly -- after learning the hard way that lack of maintenance can lead to a seized motor on the AC unit, by having to replace it a few years ago, and how much more efficient the furnace works when cleaned. Anyway, not only was their inspection thorough, they noticed the relatively-new AC unit's motor was not operating correctly. They are an authorized dealer and maintenance provider for Lennox, so they were able to order and install the new part within a few days. After removing the motor, it turned out that it had not been properly sealed by the factory. Lennox replaced the part under warranty, and we felt the labor charge was very fair -- as was the fee for the annual inspection. They were quick, efficient, helpful, and we are most appreciative for their attention to detail and excellent work! Highly recommend and will continue using Garoken for our future HVAC needs. Thank you Garoken Team!

Herb Hillenmeyer

Scott Smith tuned up my furnace and AC yesterday. He was prompt, efficient, courteous and very professional. Garoken and Scott have done a great job taking care of me and my HVAC needs since I moved here in 2015. I'm a fan. Keep up the good work.

Bruce Landrey

Garoken Energy did a great job installing a replacement gas furnace and managing the warranty with the manufacturer. They also saved me about $2,000 over the proposal from the original installer. I highly recommend them.

Patricia Kaufman

I have used Garoken many times over the past several years for the different properties I own. They are always the best price and give excellent service. It is very difficult to find service companies that will go above and beyond and do quality work. These guys impress me every time. Great customer service and great work!

Carl Johnson

My experience with Garoken energy was nothing short of excellent. The entire process was handled by the owners who provided competitive pricing, flexible options and fast response times to all our questions.

Donna and Bob were recommended to me by respected people in the home heating/cooling business and they did not disappoint. We've had both an AC and now a furnace purchased and installed through Garoken.

I have complete faith in Donna and Bob and they way in which they take personal responsibility for their business.

Two thumbs way up

Joey B

Garoken provided great service. They are very professional and friendly.
Our gas furnace became unpredictable. The heat will work for a days and stop working unexpectedly for a while. We finally called Garoken . Their technician, Scott, found the problem, a bad controller connector with 10 days lead time (time to delivery). Scott went the extra mile to ensure my furnace was operational. He made use of his connections and knowledge returned (before the hour) with the right part. He worked on that furnace until it was working as new, and we were warm. I highly recommend Garoken. Thanks Scott!

Laura Speirs

For 30 years Garoken has been my "go-to" business for my furnace and A/C. I rely on them and they've always provided prompt, excellent service!

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