Garoken Energy Co. Inc.

We’ve used Garoken Heating several times over 30 years. Always professional; the technicians are well trained and on time. Always up front with cost estimates for fair pricing.

I had three quotes to replace both Heating and A/C. Garoken was the most knowledgeable and best price. Quick and professional. Would use them again. Very happy with the product and service.

I have used Garoken multiple times while living in the Portland areas. I would happily use them again if I were to return. Trust is a huge component of my business relationships and they instill that throughout their business practices.

Great price. Great company. Great employees. Great install.

After we noticed regular headaches we had our 20+ year old furnace inspected (by another company) and the diagnosis was a cracked heat exchanger. After 6 bids from well reviewed companies, and a fair amount of research, we went with Garoken to install a new Lennox furnace and Honeywell air filter.

They gave me honest advice and didn't try to up sell me on things I didn't need or want.

Donna understood our 'no heat' situation and was very responsive in providing requested information.

Bob and Austin arrived on schedule, worked efficiently, answered my questions, and gave me tips to keep my new system running optimally. They even showed me the crack in the old heat exchanger.

Garoken was the only company that took the time to measure the duct work and count registers and returns when sizing the new furnace and determined that my cracked unit was over sized. They also installed the model I was looking for within a few days, after another company told me that model wasn't available on this side of town.

Disclosures: I had no prior interaction with Garoken or their employees. I rarely write such reviews.

Had Garoken out to replace our 25-year-old furnace and install a new central AC unit. Accommodated me in letting me handle the electrical myself. Provided good options for both units, good communication throughout. Installers were professional, efficient, friendly, and polite in answering questions. Installed system tidy and well-done, working around constraints of the situation and where I wanted the condenser placed. Highly recommended.

We have been customers of garoken off and on for over 26 years we’ve always had fantastic service at fair prices, when our 27@ year old furnace went out and without hesitation I contacted the office and schedule a appointment for Donna to give a quote she came ASAP and the deal was done. The crew that installed the new unit was fantastic they tested everything to make the was working. Just excellent service all the way around 👌👍

I have been a customer of Garoken for 20 years. They always strive for customer satisfaction. I had a leaky condensation pipe. It took two visits, but they were able to find and repair the leak. Donna, Bob, and Austin were great to work with, and fixed the solution within 5 days. They were timely and keeping me in the loop as parts were ordered. I liked how they would provide a 2 hour window of time and they call 30 minutes prior to arriving.

The other thing I would like to compliment them on is their pricing, compared to their competitors. They have a one-time service fee, then labor+parts for the services rendered. No hidden fees like their competitors who surprise you with travel time, fuel cost, consumables, and PPE fees. What they quote on the phone is how much they charged me.

Cant rave enough about this company. Three summers ago, a month after we had purchased our home in Beaverton/Aloha we had Garoken install air conditioning. It was the middle of summer, the temps were in the 90's and we had the job done within a week. Actually I think it was a matter of days from when we had contacted them. I don't think this could be considered a normal turnaround for middle of summer work but it happened this way and we were amazed. The quality of work was exceptional and not one bit of pressured sales.
Last week I sent Garoken an email with vague information and crummy pictures of my furnace/hot water venting. We had been smelling gas and were worried that we had a problem. I didn't even know if they did this type of work but Donna's response was immediate. She said we would need to have them come out to look at the venting a little closer. Today I met Bob at our house expecting to have them schedule the work to be done at a later date. Nope.....in twenty minutes while I ate my lunch, we had all new venting pipe installed correctly.

Top quality work at affordable pricing. Very reliable and honest.

I needed a new thermostat to get our heat on again. After researching normal cost range, I called around for quotes. As usual with all things service and repair, some places offered special "ladies' pricing" (As in, "she's a woman; she won't know any better. Let's overcharge her!") and would take 24 to 72 hours to get to us. Garoken had great ratings, reasonable prices, and service within the hour. The technician Austin was great; friendly, very capable and efficient. Couldn't be happier with them.

We purchased an AC unit from you and had you install it. In the time preceeding that we called you to repair our old unit in the middle of a heat wave. Your service in all of our dealings with you was very prompt and efficient and the purchase and install was the same. We would give you a 5 but only 1 has ever been perfect and he could walk on water.