Platinum Heat and Air, LLC

Ben was friendly, knowledgable and professional. He figured out the problem quickly. We will definitely use Platinum Heat and Air in the future for any Heat/AC needs or servicing.

Ben came out at 7 am after calling him the day before at 5 pm took care of me fixed my a/c problem and was very professional and reasonable on price was very clean and did a great job I will use this guy from now on.. thank you Ben for taking care of us..

Ben is the best. He’s responsive, professional, on time, reasonably priced, and he does a great job. We’ve used him for a few years now, and I highly recommend him for any HVAC needs you have.

If I could give this company more than 5 stars, I would. I called and Benjamin showed up at my door in literally 5 minutes. He was on his way home for the evening and I caught him at a good time. He fixed me back up (replaced the capacitor in the condenser outside) and was on his way in less than 30 minutes. Great service, super friendly, knowledgeable, and professional. I will definitely be giving them a call again the next time I need maintenance. Thanks Benjamin! You rock dude!

As with all contractors Ben was working when I initially called and was unable to answer his phone. He returned my call promptly. I explained my A/C issue and we scheduled a service time. Ben contacted me when he was in route to my residence and was even a few minutes early. Ben diagnosed the problem and fixed the issue quickly and professionally. He never once tried to oversell me on things I didn't really need. His prices were less than expected. Ben will be the only person I call or refer for HVAC issues moving forward.

Latham, Alvin and Austin did a great job. They went the extra mile and made sure the job was completed to my entire satisfaction. I recommend them to anyone in need of AC repairs.

I highly recommend Ben, an owner of Platinum Heat and Air, LLC. to every one. A good friend of mine referred me to Ben when our home heater went out on a cold winter weekend in 2018. Ben came in the next day and got the part from an after-hour dealer (on Sunday) and fixed the problem quickly! He was punctual, polite, professional, and with reasonable price compared to others. Last night (May 15 2019), our Air conditioner unit went out. I sent Ben a message around 10 pm and he came in the next morning and replaced broken parts for me quickly. He even hosted off dust off the outside unit entirely. Once again, he was punctual, polite, professional, and with reasonable price compared to others. I will consult Ben when I need to replace my entire unit in the near future.

Benjamin goes above and beyond to keep the customer happy, whether that means answering any questions they have or resolving issues with a positive attitude. Customer satisfaction is his top priority. Best AC repair man and repair services I have ever experienced. Prompt, reliable, professional and dependable.

I called Ben at Platinum Heat and Air with an air conditioner problem. He came out the same day and assessed the issue. The sixteen year old unit had finally bit the dust. Ben emailed an estimate for replacement that evening. The price was fair and the timeline for installation was perfect. I’m not an HVAC guy but I am a bit of a gear head. I know good mechanical work when I see it. You can tell when a person is an expert in their profession by the quality of the work they do. Ben did a very professional install job! Thank you Platinum Heat and Air!!

Quick response, great customer service, and helped with a simple fix. Highly recommend them!