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Amenities

  • Onsite services

Platinum Heat and Air, LLC Reviews - 63

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Armand Estrella

What an awesome experience! Super quick response and extremely professional. Quickly resolved the faulty A/C unit and has us back up and running within minutes! Thank you for the excellent service, will be calling in the future if need be!

Arlie Collins

Benjamin was great. Called ahead of time (just like he said) and arrived early. He was able to identify and fix my issue with a repair within 10 minutes. Highly recommend him; support the local guys!

Megablc

Ben responded immediately to my call for help. Contractors had nicked the Freon line killing the AC. The next day it was repaired! In this heat, it was a blessing! Thank you Ben!

Kyle Sexton

I first want to say that Ben went above and beyond to give us heat on a day that was not a good day to lose heat (2/14/21-2/15/21). When my wife and I reached out to Ben he responded in a very timely manner even as he was called at 6:45 in the morning. His professionalism and knowledge goes way beyond words can describe. He values what he does and when you speak to him he treats you as if he’s known you forever. When I spoke to him and new that he puts his all into his work I new the appreciation that I had for that and him sealed the deal for him to be the guy who earned all of our Heat and Air work going forward and I will most certainly spread the word when someone is in need of any repairs when it comes to his expertise.

Ashley Huckleberry

Our furnace stopped working. I called Ben with platinum heat and air and he was at our house within half an hour to diagnose the problem. He was able to get the part the following morning and was at our house by noon to install the part and fix the problem. Extremely professional, works efficiently, and fair with pricing. I will call Ben for any future issues and I would absolutely recommend him.

Ron A Cooke

Ben came over and fix my HVAC, he was kind, very knowledgeable and friendly. I have a company that I can depend on. Thank you Ben for the great service.

Woodrow Smith

I needed a checkup on my heat and air to ensure I was ready for the warmer season. Ben called ahead of time to let me know he was on his way. He showed up promptly and listened to all of my concerns. Ben did a great job shoring up some loose ducts in the attic as well as explaining a solution in raising one of my outside units. Ben was very courteous, honest and knowledgeable. Will definitely use again.

Robert Hogan

My first experience with Platinum Heat &Air was through the OG&E Home Energy Efficiency Program; Ben was very polite, professional, and knowledgeable. I had previously been using another AC company for years but was not very pleased with their people or services, so decided to call Platinum for my next AC problem. They scheduled me right in, Ben quickly made the repairs, and was all done for a reasonable cost. Platinum is now my go to for Heat & Air problems!! πŸ‘πŸΌ

Jeannette Hurst

Our heater wasn't working this morning and I called Platinum H&A. Ben arrived quickly and he even assisted me moving things so he could access our attic which I thought was really nice of him! Ben was very polite, well mannered and very professional! I highly recommend this company!!😁

Denise Holland

Our carbon monoxide detectors were going off in our home so we found Ben online. We are pretty new to the area so we rely heavily on reviews. So glad we found him as he was at our house shortly after. Not to mention he came out on a Saturday morning as well. He provided us with a fair assessment of the situation. He even helped us change out our air vents throughout the house. Ben was very professional and friendly. We will be using him for our heating and air needs. My husband and I highly recommend Platinum Heat and Air!

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