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Amenities

  • Onsite services

Platinum Heat and Air, LLC Reviews - 63

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Shannon Hutto

Heater stopped working suddenly. Ben was able to come out same day and had the problem diagnosed and fixed so fast. He did an awesome job and I really appreciate it so much. I will definitely recommend him to everyone I know. Thank you.

Virginia

The OG&E Home Energy Efficiency Program assigned Platinum Heat and Air to come out and do an AC tune up at my home. I'm very pleased with the level of professional service received. Ben gave me a card and refrigerator magnet, which I really appreciated. We will definitely use this company for all our heat and air needs going forward.

Jeremiah Mcguire

Ben was extremely professional, and very informative. He was open and free with information and answered any questions I had while he was working on our unit. He was extremely proficient, expedient, and supremely professional. He was also very friendly. He was also very fair in price. #wouldrecommendtoeveryone

Chris Henry

Came across Platinum Heat and Air after coming home to no heat on a cold 26 degree night. Ben was at my home within 20 minutes after hours and was very professional, friendly and informative about what may have caused the problem. Would recommend to anybody I know.

steven eldridge

it was hot and getting hotter. Air conditioner was out. I called and talked to Ben and he came over the next morning - moving appointments around to get to me asap.
Told me the estimated cost before he started and got the job done in less than 30 minutes. Would absolutely call him again. like so many, he could have hit me with all these other problems (real or imaginary) and billed for everything but he told me the true problem and fixed it.

Chrysinda Myers

I contacted Platinum Heateat and Air and the owner, Benjamin Bioriato returned my call quickly. I was told by another company that I needed to replace my entire system with a heat pump. I I had asked Platinum to come and give me a quote on a new system. I was hoping to beat the $6,932 I was quoted by the first company. Benjamin came out and was perfectly on time. He communicated aptly, was very competent, and ended up fixing my problem that I was told I'd have to replace the entire system for, for around $300. If you are looking for an honest, competent , prompt, thoughtful and hardworking AC service you can trust, contact Platinum. They will be our only servicer from now on.

Jaycee Brink

Excellent company! Had an issue with my air conditioner not cooling called Platinum Heat And Air and had a technician out the same day. Very courteous, professional, and thorough had me up and running in just a few minutes.

michel mizirl

My air conditioner went out and I had only one day in which to get it fixed. I called Ben, he came out the same day, found the problem, showed it to me and fixed it. I highly recommend this company!

Likita Gunn

Reliable, honest, and always available!!!! We thought we were going to have to replace our unit but Ben figured out the real reason it wasn't working and fixed it. We could have spent thousands of dollars unnecessarily, so to have someone who is honest and professional is so refreshing. We will never use anyone else.

Alycia & William Barry

Recommend Platinum. Excellent job at fair price. Do not get ripped off by other Heat and Air people. Get multiple bids and be sure to include Platinum Heat and Air. They sell Bryant equipment which I have had at my residence for over 20 years and performs well.

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