Duvall Plumbing Heating and Cooling

Hunter came out to my house. He does an excellent job. Very professional and helpful. I am recommending to all of my friend s and everyone.

Very professional staff, prompt and service men were very knowledable on the product being replaced. Hot water heater was reasonably priced. Would highly recommend their services. I personally would use them again!

Rick was a pleasure to have work in my home! He resolved an issue with my shower valve. From the receptionist to the plumber everyone was pleasant and punctual. Thanks Duvall for a good experience!

Kendall came out and fixed my shower faucet handle leak the next day that I called Duvall, and at a fair price too! Highly recommended.

I'm very pleased with Duvall Plumbing Heating and Cooling's work and responses.

On February 6th, my gas furnace went out and the next morning I google searched the best plumbing companies in town. This company popped up and I called. The receptionist was professional, friendly, and polite. So that immediately got my vote.

They sent their technicians that day and they looked at the problems and got it fixed. It cost a pretty penny over 700 dollars but we did not mind it because it looked like it was supposed to be fixed well.

A couple of weeks later, it went out again and I called them again and this time they sent me another technician and he actually did more investigating and found out some issues.

It turned out that the outdoor unit wiring had been damaged and the emergency switch was supposed to be re-installed, which I was not made aware of.

A long story short, I called them the next day, expressing my concerns. And the receptionist Candace was professional and told me that she would convey the issues to the operating manager. He called that afternoon and we had a friendly discussion and told me that he would come in a week and install the emergency switch himself free of charge.

When the manager came, he wore his booties inside and I showed him what was not done the first time around and he immediately went to work and got the emergency switch installed and also fixed the outdoor unit wiring free of charge.

The overall lesson that I think we can all learn from my experience is that instead of being frustrated, angry, mean or nasty or downright just a Karen, I expressed my concerns like a civilized person and we were able to resolve that issue like grown ups.

When you are not completely happy about service, all you have to do is talk with them, not blasting them online.

I will most definitely use Duvall plumbing again if I ever should run into another glitch with my furnace or HVAC system and I highly recommend them to anyone and everyone.

Thank you, Duvall for taking care of my gas furnace!

I will always go with Duvall from now on! We had had issues with our A/C for quite some time, had several companies come out, and while it took a couple tries for Duvall to diagnose the problem, they were the ONLY ones who could figure it out, and treated us amazingly.
Thank you, Duvall!!!

Employees were nice but job wasn't complete for 3 days then had the same issues 5 days later. Their prices are outrageous and they don't seem to care as long as they get your money.i will NOT use them again.

Highly recommend this company! They were honest and fair and could have charged a giant fee for a leak but instead charged the minimal amount and gave us a simple fix to do ourselves! Will always use them!

Kendall was amazing. He verified that the drain was flowing perfectly before he left. Make sure you ask for him.

Had two teams at the house today. HVAC service and a flush of the tankless water heater. On time and professional. Thank you Scotty for taking the extra time to explain the service and your findings. High recommend the Duvall team!