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Air Solutions Heating, Cooling, Plumbing & Electrical Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Debbie Lee

We called another heat and air company but they did a no call no show on us. Then we called Air Solutions. I was given a courtesy call the servicemen were 30 minutes from my house and was able to leave work to meet them. Mike and Kyle got busy right away assessing my heating issues. They asked me what the furnace had been doing up to the point that it quit working. I left them in the garage to do their job. Soon they had finished and Mike let me see some of the issues with my unit. I opted for the bronze package and they started the tune up on the furnace system. Mike found an issue with the relay switch on the circuit board and started calling immediately to find another. Unfortunately it was late in the day and he would not be able to pick up the circuit board until next day. Mike called me today to let me know he was heading to my house with the circuit board for my furnace I headed home to meet him and he installed the board. My home is warm and toasty ready for whatever winter may bring. Thank you Air Solutions, Mike and Kyle.

J. Newell

I have been with this company for over a decade. Most of that time my technician has been Keith H. I had problems with the unit when I first moved in my home and it took Air Solutions to remedy the problems. A tech was called in to assist those working on my home who is now in sales but his skills were incredible and he was HONEST. I eventually replaced my old purchased in Mexco system with his best choice for my home. Keith is a always on tme or calls if he is running late. If I were not able to be here, I would make a key available to him. He is like family to me and does a great job. I could not be more pleased with the quality of the work accomplished by this company in terms of heat and cooling needs.

Michael Wilson

Outstanding service from everyone at the company. Quality products and very qualified, helpful friendly techs. Paul Dowdy is outstanding. Will continue to do business with Air Solutions

Mary Thompson

Service was to ck the system for winter. The tech was thorough and knowledgeable. I'm very satisfied.

Eric Hathaway

Awesome job. Got the heat back on fast and clear communication.

Mary Miller

I have used Airsolutions for years! The only time I didn’t is when I moved from Sand Springs to Stillwater.
When I moved back to the area there was no question who I would use. They are so professional, technicians always keep you informed of their arrival, which is always on time and just do a fantastic job! Select Airsolutions for your HVAC needs, they do not disappoint!!!!

Lisa Singleton

Keagan came out and let me know where my leak was coming from. For the flat fee of a service consultation, I appreciate their promptness and friendliness.

Allison Martin

I had a great experience with Air Solutions. My furnace went out last Thursday, I called Air Solutions, and they sent Brandon out that evening to take a look at it.

Brandon was very nice and did a thorough check up before explaining what the (multiple) issues were with my 24 year old HVAC system. I already knew from the noisiness, poor performance, and history of poor maintenance before I purchased the house that the HVAC was likely in need of a complete replacement. Brandon called the next day with a quote to repair the old one, giving me multiple options at different price points, but I decided I would rather get a new one than continue trying to patch up the old.

So on Friday, Darryl came out to do an estimate on a complete new HVAC. Air Solutions was the highest priced out of the three estimates I had gotten, but since you usually get what you pay for and I was not about to skimp on something this important, I went with them because I wanted to pay for quality equipment, installation, and customer service. Another thing that attracted me was their offer to install the next day - even on a Saturday - so I didn't have to suffer through the weekend without heat or take off a day of work to be there for the install.

First thing Saturday morning, Mike and Kyle showed up to do the installation and they were just as nice and professional as everyone I interacted with at Air Solutions. They gave me a couple of options for placement of the return air vent, sealed up a ton of leaks in the HVAC closet, reconfigured the filter placement so that I would not continue to have dirt sucked up in the system, and basically fixed all of the issues that had damaged my old system and run up my utility bills. Once they had all the new stuff installed, they walked me through filter maintenance, writing down the exact type I needed and where to purchase it, and demonstrated the new thermostat so that I had no questions about how to operate the system. They even offered to take a box of trash from my garage with them when they left to save me the trouble of disposing of it - this was top notch customer service!

The one hiccup in the whole experience came when I was working out financing for the new system, but it was quickly handled by Shelby in the Owasso office and, again, I was treated as if my happiness was their top priority. I'm so glad I chose Air Solutions and will continue to do business with them in the future.

L. A. Szabo

Air went out Saturday evening, earliest online appointment was Tuesday morning. After 2 nights with no air conditioning, called Monday morning and they got Seth out by 1:00 p.m. Ahhhhhh, It’s COOL again!!! Thank you so much!

Steven Smith

Michael came out and was very professional. Got our unit back up and running in an hour and saved us probably a thousand dollars. So thankful for this.

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