Late this past Friday evening during our "breaking records" heat wave, our condenser stopped working. I spoke to the answering service for All Knight and within a short time April called back. When I told her how my elderly father was on hospice at home now, she said she'd do her best to see if she could get a technician out. Jaime came and quickly found that the capacitor wasn't working. He replaced the part and we were cooling rapidly again! All Knight has consistently come through every time, and we've been more than pleased since we purchased our Trane system through them. Thanks, April and Jaime!
They are definitely the go to if you need any services on heating and cooling. Same day service when our heat went out in the winter. Great customer service and they care about their customers. Use them for all of our seasonal maintenance in the Spring and Fall.
I had a 5 star experience with my recent furnace purchase and install by All Knight Healing Cooling. Great price and service...extremely friendly and knowledgeable. Highly recommend!
Owner Jim is smart, knowledgeable, and helpful from past experience, although he will try to soft sell you something new and perhaps more modern before he starts what is asked of him. Recent experience with another employee, however, was not good. 1) He had not the slightest clue how to diagnose a tricky problem (immediately changed the conditions under which the problem had been occurring, then waited a fairly long time for the problem to not occur, then gave up and handed me a $114 bill; 2) He has pretty much no technical know-how (a) did not understand what a degree day is -- suggested running the furnace all night to save gas; (b) could not be convinced that a furnace reset was not the same thing as a thermostat reset. (c) enormous know it all attitude. 3) He moved so slowly that he might have had nothing to do and all day to do it, but pushed to get the bill paid and left in a big hurry. Barbara the operator is nice but doesn't know a reset from a headset, so it's very hard to dictate a description of a problem.
Had an ABC warranty claim when my heat exchanger cracked. They came out replaced the furnace with in a week. No questions asked. Great Service. No complaints.
The technicians arrived much sooner than I had expected. They were courteous, knowledgeable and friendly. The cost was reasonable. It is so nice to have reliable heat again. Definitely will use again for maintenance and repair.
I cannot say enough good things about Jim and All Knight. They are the preferred contractor for my home warranty company ABC. Jim is friendly, knowledgeable, and has been a great service provider.
I found this company by doing a Google search and after calling they were here within a few hours. Jim was so pleasant to work with, went the extra mile, and did it all while becoming best friends with my furbaby. We will definitely be referring them to everyone!
Came out in April under our home warranty to fix ac unit. Told us we needed our evaporator cleans and furnace before they would fix the ac unit. In order to clean the evaporator you have to remove the furnace to clean it. We were charged over a 1000 dollars. Stay away they overcharge and are not honest and they rip you off.
J H
Late this past Friday evening during our "breaking records" heat wave, our condenser stopped working. I spoke to the answering service for All Knight and within a short time April called back. When I told her how my elderly father was on hospice at home now, she said she'd do her best to see if she could get a technician out. Jaime came and quickly found that the capacitor wasn't working. He replaced the part and we were cooling rapidly again! All Knight has consistently come through every time, and we've been more than pleased since we purchased our Trane system through them. Thanks, April and Jaime!
Anna Criddle
They are definitely the go to if you need any services on heating and cooling. Same day service when our heat went out in the winter. Great customer service and they care about their customers. Use them for all of our seasonal maintenance in the Spring and Fall.
Kit Lynch
I had a 5 star experience with my recent furnace purchase and install by All Knight Healing Cooling. Great price and service...extremely friendly and knowledgeable. Highly recommend!
Kalmbaugh Insurance Agency
I had All-Knight replace my heating/air system. They were responsive and professional. I would recommend them and hire them again.
David Janszen
Owner Jim is smart, knowledgeable, and helpful from past experience, although he will try to soft sell you something new and perhaps more modern before he starts what is asked of him. Recent experience with another employee, however, was not good.
1) He had not the slightest clue how to diagnose a tricky problem (immediately changed the conditions under which the problem had been occurring, then waited a fairly long time for the problem to not occur, then gave up and handed me a $114 bill;
2) He has pretty much no technical know-how
(a) did not understand what a degree day is -- suggested running the furnace all night to save gas;
(b) could not be convinced that a furnace reset was not the same thing as a thermostat reset.
(c) enormous know it all attitude.
3) He moved so slowly that he might have had nothing to do and all day to do it, but pushed to get the bill paid and left in a big hurry.
Barbara the operator is nice but doesn't know a reset from a headset, so it's very hard to dictate a description of a problem.
Bill Dugas
Had an ABC warranty claim when my heat exchanger cracked. They came out replaced the furnace with in a week. No questions asked. Great Service. No complaints.
Catherine Hechmer
The technicians arrived much sooner than I had expected. They were courteous, knowledgeable and friendly. The cost was reasonable. It is so nice to have reliable heat again. Definitely will use again for maintenance and repair.
Bethany Green
I cannot say enough good things about Jim and All Knight. They are the preferred contractor for my home warranty company ABC. Jim is friendly, knowledgeable, and has been a great service provider.
Jenifer Smith
I found this company by doing a Google search and after calling they were here within a few hours. Jim was so pleasant to work with, went the extra mile, and did it all while becoming best friends with my furbaby. We will definitely be referring them to everyone!
Brittany DeShaw
Came out in April under our home warranty to fix ac unit. Told us we needed our evaporator cleans and furnace before they would fix the ac unit. In order to clean the evaporator you have to remove the furnace to clean it. We were charged over a 1000 dollars. Stay away they overcharge and are not honest and they rip you off.