R J Heating will lie to you again and again and not honor your appointment. They charge you an arm and a leg just for dispatching, but will they reimburse you for half a day of work you missed waiting for them to show up?
Scheduled service one week in advance, called the day before again to confirm. They confirmed that I was the first run in the morning - so there should be no delay due to not being finished at the previous location.
My appointment was at 8AM. 8:05 AM not here, called and they told me the guy was on way and be here soon. Called again at 8:30AM, still not here, on his way. Called again at 9:05AM. All same response.
At least other shops will CALL YOU if their guy is stuck at a job and cannot make it on time, and they would do what they can to make it right. Not RJ Heating & Cooling.
I can’t recommend them enough! Great service with unbelievably prompt response! They are kind, professional and trustworthy! Thank you thank you thank you!!!
We have used RJ Heating for installation and service and repairs. They are extremely responsive and their staff is very knowledgeable and professional.
Excellent customer service. Everyone was friendly and easy to work with. Service was quick and technician was very knowledgeable. Would definitely recommend!
Richard Dargan
Excellent Service. Arrived as scheduled. The technician Mo was thoroughly knowledgeable and explained what was done.
Mary Lee Stowell
I was very pleased with the quick response of the tech. (Ryan). He was very professional and friendly.
R D
R J Heating will lie to you again and again and not honor your appointment. They charge you an arm and a leg just for dispatching, but will they reimburse you for half a day of work you missed waiting for them to show up?
Scheduled service one week in advance, called the day before again to confirm. They confirmed that I was the first run in the morning - so there should be no delay due to not being finished at the previous location.
My appointment was at 8AM. 8:05 AM not here, called and they told me the guy was on way and be here soon. Called again at 8:30AM, still not here, on his way. Called again at 9:05AM. All same response.
At least other shops will CALL YOU if their guy is stuck at a job and cannot make it on time, and they would do what they can to make it right. Not RJ Heating & Cooling.
Never again. Go with someone else.
Cheri Brown
I can’t recommend them enough! Great service with unbelievably prompt response! They are kind, professional and trustworthy! Thank you thank you thank you!!!
Grant Steyer
Kind, patient and compassionate service when dealing with senior citizens. Very truth worthy. Kudos to Kenny!
Kelly Greathouse
Our experience with the tech and home serve was very good.
Jim Schade
We have used RJ Heating for installation and service and repairs. They are extremely responsive and their staff is very knowledgeable and professional.
Marissa Coe
Excellent customer service. Everyone was friendly and easy to work with. Service was quick and technician was very knowledgeable. Would definitely recommend!
Jack Arnold
Kudos to their efforts in installing our new HVAC System. Major effort done with no problems
Douglas Kulow
Joe called me back within a few minutes to advise me what to do with an old gas heater. Very prompt and helpful and professional.